Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 30

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
304 Reviews
4.4

304 Reviews

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304 Reviews of Victoria Gilliland

September 11, 2024

Dealership Rating
Employee Rating

It’s a clean dealership, very courteous, people good service and usually on time with the work More

by joelsmith1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Group 1 Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 10, 2024

Dealership Rating
Employee Rating

Professional quick service replaced windshield on 2014 Sierra George Alivina was top notch professional service. More

by Drebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Group 1 Buick GMC North responded

Hi Drebarb, thank you so much for your positive comments about Beck & Masten Buick GMC North! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Beck & Masten Buick GMC North!

September 06, 2024

Dealership Rating
Employee Rating

Beck and Masten dealership was a great experience. My salesman treated me with great respect and did everything to make my experience a joyful moment from time I talked to him on the phone and help me More

by roberttimothydavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

roberttimothydavis responded

The service department was best everyone I met treated me with me with a friendly smile and asked if I ever needed anything just call them.

September 05, 2024

Dealership Rating
Employee Rating

2/3 scheduled oil changes have taken over two hours. When making the appointment I verified the filter and oil were in stock. I was sent home overnight with the wrong oil so I could come back the follow More

by Jlrm99
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ansley/Jade was great explaining problems

Sep 08, 2024

Group 1 Buick GMC North responded

Jlrm99, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Deanna Fuirmaono Service Manager dfuimaono@Group1Auto.com

September 05, 2024

Dealership Rating
Employee Rating

Thanks for the three choices Love my new Buick that pick and thank you Fabio & the sales team More

by LIZZEt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: FABIO AND THE GENERAL MGR

Sep 28, 2024

Group 1 Buick GMC North responded

Lizzet, we are so pleased you enjoyed your visit to Beck & Masten Buick GMC North! Thank you, and have a fantastic day!

September 04, 2024

Dealership Rating
Employee Rating

Great experience. Everyone was great to deal with from sales to finance. I would definitely purchase again. More

by Jhartman2629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2024

Group 1 Buick GMC North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Dealership Rating
Employee Rating

Nice and courteous people to work with Very helpful in every part of the transaction. More

by Adsempe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2024

Group 1 Buick GMC North responded

Hi Adsempe, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! Thank you again for the great review!

September 01, 2024

Dealership Rating
Employee Rating

Tk was are sales person and he made our wish come true. We were blessed to have a top of the line salesman just like our vehicle. He was friendly and full of energy. We definitely appreciate him. More

by Hannah Greer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TK

Sep 06, 2024

Group 1 Buick GMC North responded

Hi Hannah, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Dealership Rating
Employee Rating

It took longer than I thought it would but the representative took very good care of me and I appreciate it very muvh More

by dinkbarron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Group 1 Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Dealership Rating
Employee Rating

Awesome place super friendly people. From salesman Chris to the manger, enjoyed speaking with everyone. More

by jwalkjwalk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hennis

Aug 31, 2024

Group 1 Buick GMC North responded

Hi, we are very happy Chris could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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