Clean and nice place worker and staff is nice and
cooperative , they really care customer
cooperative , they really care customer
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by Hanifkhatri
Service Price Transparency
Nov 09, 2025 -
Group 1 Buick GMC North responded
Thank you so much for your kind words! We pride ourselves on providing a clean and welcoming environment for our customers. Our staff goes above and beyond to ensure customer satisfaction. We truly appreciate your business!
This dealership was awsome.
They helped me get a new car after an accident quick. I love my new 2026 Thank You‼️
They helped me get a new car after an accident quick. I love my new 2026 Thank You‼️
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by Nigelbishop63
Other Employees Tagged:
Terry Borens
Nov 05, 2025 -
Group 1 Buick GMC North responded
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you guys for amazing experience even dough I
traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me
traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me like family keep up the good work being number one was never easy but you guys sure do know how to keep your selfs up there thank you once again (Luis)
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by luiselizondo27
Other Employees Tagged:
Lizeth ,Richard
Nov 03, 2025 -
Group 1 Buick GMC North responded
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service advisor (Christina) was very helpful.
She kept me updated with the warranty process and had my truck finished in a timely manner.
She kept me updated with the warranty process and had my truck finished in a timely manner.
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by Ulisesmarqu3z
Service Price Transparency
Other Employees Tagged:
Christina
Nov 04, 2025 -
Group 1 Buick GMC North responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience with Mike Sharaf, Dai & Darren!
! They were all very helpful & professional through entire experience
! They were all very helpful & professional through entire experience
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by susangszabo
Oct 30, 2025 -
Group 1 Buick GMC North responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! We hope to see you soon!
I’m completely satisfied with salesman John and
dealership. Everyone was respectful and helpful in my purchase.
dealership. Everyone was respectful and helpful in my purchase.
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by getarver
Other Employees Tagged:
John
Oct 27, 2025 -
Group 1 Buick GMC North responded
Hi, thank you for your kind words and this wonderful review! We hope you have a great day!
Best service shop for your GMC vehicle.
They keep it simple no hassle just service
They keep it simple no hassle just service
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by ivan.santiago1
Oct 23, 2025 -
Group 1 Buick GMC North responded
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Unprofessional, Disorganized, and Unresponsive – Buyer
Beware
I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with
Beware
I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with the front desk regarding a truck I was ready to purchase. Not once did I receive a follow-up call or email. I even contacted the General Manager, Fleet Director, and Fleet Manager directly—still no response.
This kind of disregard for customers is unacceptable. If this is how they treat someone before a sale, I dread to think what post-sale service looks like. Communication is a basic expectation, and this dealership failed miserably.
Due to time constraints, I had no choice but to move forward with the purchase. Thankfully, a young salesman named PJ stepped in and helped me complete the transaction—thank you, PJ. That said, the process was far from smooth. When I asked to test drive the truck, they couldn’t locate the keys. Completely disorganized.
I requested delivery of the vehicle before noon the next day as I had to travel. I spent 45 minutes on hold with no answer. I had to text PJ directly to get someone to deliver the truck, which arrived late—causing me to miss a doctor’s appointment and nearly miss my flight.
This experience was frustrating from start to finish. I would strongly caution others to think twice before doing business here.
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by C
Other Employees Tagged:
PJ
Oct 15, 2025 -
Group 1 Buick GMC North responded
Thank you for taking the time to share your feedback with us. I'm truly sorry to hear that your recent experience at our dealership felt unprofessional and disorganized. That’s certainly not the standard we strive to uphold, and I completely understand how frustrating and disappointing that must have been. Please know that your experience is being taken seriously. We value every customer and always aim to provide a smooth, respectful, and professional environment. I’d love the opportunity to learn more about what happened so we can address the issues directly and ensure it doesn’t happen again — to you or anyone else. If you're open to it, I’d appreciate the chance to speak with you directly at a time that works for you. You can reach me at [your contact info], or let me know the best way to contact you. Thank you again for bringing this to our attention. We’re committed to making this right and restoring your trust in us. Parrish Hadley New Car Sales Director phadley@group1auto.com
My place to go every time we need a car.
Love the VIP service.from the minute you walk in till you drive off in your new vehicle.
Love the VIP service.from the minute you walk in till you drive off in your new vehicle.
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by sara.arce
Other Employees Tagged:
Cesar Morin and David Cordova
Oct 11, 2025 -
Group 1 Buick GMC North responded
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
They are attentive and thorough.
Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny!
Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny!
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by mitzengel
Service Price Transparency
Other Employees Tagged:
Troy
Oct 09, 2025 -
Group 1 Buick GMC North responded
Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
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