Victoria Gilliland | Page 9
Marketing Director
Group 1 Buick GMC North
11300 Farm to Market 1960 Rd W
Houston, TX 77065
304 Reviews
Write a Review304 Reviews of Victoria Gilliland
November 01, 2025
Thank you guys for amazing experience even dough I traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me like family keep up the good work being number one was never easy but you guys sure do know how to keep your selfs up there thank you once again (Luis) More
Other Employees Tagged: Lizeth ,Richard
October 31, 2025
The service advisor (Christina) was very helpful. She kept me updated with the warranty process and had my truck finished in a timely manner. She kept me updated with the warranty process and had my truck finished in a timely manner. More
Other Employees Tagged: Christina
October 13, 2025
Unprofessional, Disorganized, and Unresponsive – Buyer Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with the front desk regarding a truck I was ready to purchase. Not once did I receive a follow-up call or email. I even contacted the General Manager, Fleet Director, and Fleet Manager directly—still no response. This kind of disregard for customers is unacceptable. If this is how they treat someone before a sale, I dread to think what post-sale service looks like. Communication is a basic expectation, and this dealership failed miserably. Due to time constraints, I had no choice but to move forward with the purchase. Thankfully, a young salesman named PJ stepped in and helped me complete the transaction—thank you, PJ. That said, the process was far from smooth. When I asked to test drive the truck, they couldn’t locate the keys. Completely disorganized. I requested delivery of the vehicle before noon the next day as I had to travel. I spent 45 minutes on hold with no answer. I had to text PJ directly to get someone to deliver the truck, which arrived late—causing me to miss a doctor’s appointment and nearly miss my flight. This experience was frustrating from start to finish. I would strongly caution others to think twice before doing business here. More
Other Employees Tagged: PJ
October 09, 2025
My place to go every time we need a car. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. More
Other Employees Tagged: Cesar Morin and David Cordova
October 07, 2025
They are attentive and thorough. Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! More
Other Employees Tagged: Troy
October 02, 2025
Great service i went in told them what i was looking for they showed me vehicle they had and match what i wanted and took home a new vehicle. Really recommend they showed me vehicle they had and match what i wanted and took home a new vehicle. Really recommend More
Other Employees Tagged: Edgar/alicia
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