Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 9

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
304 Reviews
4.4

304 Reviews

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304 Reviews of Victoria Gilliland

November 01, 2025

Dealership Rating
Employee Rating

Thank you guys for amazing experience even dough I traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me More

by luiselizondo27
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lizeth ,Richard

Nov 03, 2025

Group 1 Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

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The service advisor (Christina) was very helpful. She kept me updated with the warranty process and had my truck finished in a timely manner. More

by Ulisesmarqu3z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina

Nov 04, 2025

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2025

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Great experience with Mike Sharaf, Dai & Darren! ! They were all very helpful & professional through entire experience More

by susangszabo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2025

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! We hope to see you soon!

October 24, 2025

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I’m completely satisfied with salesman John and dealership. Everyone was respectful and helpful in my purchase. More

by getarver
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John

Oct 27, 2025

Group 1 Buick GMC North responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

October 21, 2025

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Best service shop for your GMC vehicle. They keep it simple no hassle just service More

by ivan.santiago1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2025

Group 1 Buick GMC North responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2025

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Unprofessional, Disorganized, and Unresponsive – Buyer Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with More

by C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: PJ

Oct 15, 2025

Group 1 Buick GMC North responded

Thank you for taking the time to share your feedback with us. I'm truly sorry to hear that your recent experience at our dealership felt unprofessional and disorganized. That’s certainly not the standard we strive to uphold, and I completely understand how frustrating and disappointing that must have been. Please know that your experience is being taken seriously. We value every customer and always aim to provide a smooth, respectful, and professional environment. I’d love the opportunity to learn more about what happened so we can address the issues directly and ensure it doesn’t happen again — to you or anyone else. If you're open to it, I’d appreciate the chance to speak with you directly at a time that works for you. You can reach me at [your contact info], or let me know the best way to contact you. Thank you again for bringing this to our attention. We’re committed to making this right and restoring your trust in us. Parrish Hadley New Car Sales Director phadley@group1auto.com

October 09, 2025

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My place to go every time we need a car. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. More

by sara.arce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Morin and David Cordova

Oct 11, 2025

Group 1 Buick GMC North responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2025

Dealership Rating
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They are attentive and thorough. Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! More

by mitzengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy

Oct 09, 2025

Group 1 Buick GMC North responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2025

Dealership Rating
Employee Rating

Service was fast and kept in contact the whole day! Free uber was an unexpected bonus. More

by jo Baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myriam

Oct 05, 2025

Group 1 Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 02, 2025

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Employee Rating

Great service i went in told them what i was looking for they showed me vehicle they had and match what i wanted and took home a new vehicle. Really recommend More

by Bigyepiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar/alicia

Oct 04, 2025

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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