Victoria Jakelsky
Victoria Jakelsky at Marianna Chevrolet GMC

Victoria Jakelsky | Page 13

Service Advisor

Marianna Chevrolet GMC

4204 W Lafayette St
Marianna, FL 32446

4.7
145 Reviews
4.7

145 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

145 Reviews of Victoria Jakelsky

April 08, 2025

Dealership Rating
Employee Rating

**EDITED TO ADD*** They made it right by fixing the scratches that had been caused. I will continue to get my oil changes here. Don't go here. The service they provide is mediocre and your vehicle More

by lifewfreedom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roger Daharry, Edwin Velez, Jason (took my vehicle home)

Apr 18, 2025

Marianna Chevrolet GMC responded

We truly appreciate you updating your review and giving us the chance to make things right. While we regret that your experience fell short initially, we're glad we could resolve the issue with the scratches. We value your continued trust for your service needs and look forward to providing a better experience moving forward.

April 04, 2025

Dealership Rating
Employee Rating

Good job I really appreciated the service I received this time. It was a speedy process More

by tatasheanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Daharry, Edwin Velez

Apr 05, 2025

Marianna Chevrolet GMC responded

We’re glad to hear it was a smooth and speedy experience for you! Thanks for the kind words—we appreciate your support and look forward to helping again next time.

April 01, 2025

Dealership Rating
Employee Rating

Paul was great to work with and he listened to what I was looking for in a new truck! More

by mbrekke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lucas , Paul Andrews, Roger Daharry, Glenn Graver, Edwin Velez

Apr 05, 2025

Marianna Chevrolet GMC responded

That’s awesome to hear! We’re glad Paul was able to help you find the right truck and really listened to your needs. Enjoy your new ride!

March 29, 2025

Dealership Rating
Employee Rating

Easy to set appointment and timely. Very punctual. Kept me up dated on the progress. Very pleasant and friendly. Comfortable waiting area. Enjoyable experience. More

by Diane Pate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Daharry, Edwin Velez

Mar 30, 2025

Marianna Chevrolet GMC responded

We’re glad to hear everything went smoothly and that you had a pleasant, timely experience with us! It’s great to know our team kept you informed and made you feel comfortable while you waited. We appreciate the kind words!

March 27, 2025

Dealership Rating
Employee Rating

Good service, good people! Wouldn't think twice about taking my truck to Marianna Chevy! More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Daharry, Edwin Velez

Mar 30, 2025

Marianna Chevrolet GMC responded

We really appreciate the kind words! It’s awesome to hear you trust our team with your truck—we’ll always be here to provide the same great service whenever you need us.

March 26, 2025

Dealership Rating
Employee Rating

Everyone was very nice but it because it was going thru insuance and the original job estimate was not correct it took extra time and it was an inconvenience to be without my vehicle More

by noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Daharry, Edwin Velez

Mar 26, 2025

Marianna Chevrolet GMC responded

We appreciate your feedback and understand how frustrating it can be to be without your vehicle longer than expected. While insurance processes and estimate changes can sometimes cause delays, we know that doesn't make the inconvenience any easier. Thank you for your patience, and we're glad to hear our team treated you well throughout the process.

March 14, 2025

Dealership Rating
Employee Rating

Great experience! ! Would definitely recommend. Staff was friendly, waiting area was clean, and service was quick. More

by Uncle Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez, Roger

Mar 16, 2025

Marianna Chevrolet GMC responded

Glad to hear you had a great experience! We appreciate your recommendation and are happy that our friendly staff, clean waiting area, and quick service made your visit enjoyable. Thanks for choosing us!

March 13, 2025

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Employee Rating

Great customer service kept me up to date with my car great all around experience More

by CHASEFIELDER1728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Velez

Mar 16, 2025

Marianna Chevrolet GMC responded

We’re so glad you had a great experience! Keeping our customers informed and providing top-notch service is what we strive for. Thanks for sharing your feedback!

March 13, 2025

Dealership Rating
Employee Rating

No one from the service department returned my phone calls. Always got a run around More

by Larrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edwin Velez

Mar 16, 2025

Marianna Chevrolet GMC responded

We’re sorry for the frustration you experienced and appreciate you bringing this to our attention. Our team has been looking into your repair order, and if you haven’t spoken with them yet, please reach out to Michael John so we can make things right. We truly value your time and feedback.

March 03, 2025

Dealership Rating
Employee Rating

Worse dealership I’ve ever been to. Service manager was very in professional and then wouldn’t give me my truck , he said he had to get paid from the warranty company first which is a l More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edwin Velez

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