Victoria Johnson | Page 4

All around great experience From the moment I first had interaction with the staff of Fred Anderson Toyota, I was greeted with exceptional customer service. I worked with Joy to From the moment I first had interaction with the staff of Fred Anderson Toyota, I was greeted with exceptional customer service. I worked with Joy to purchase a new 4Runner. She was extremely patient with me, and made sure I felt comfortable throughout the whole process. I didn’t feel pressured and truly feel like she was not only working with me, but for me. They didn’t have what I wanted on their lot, but the team reached out to other dealerships to find exactly what I was looking for and they brought it in. Joy came in on her day off to make sure my pickup went smoothly and everything was correct! I look forward to continuing to work with the whole staff at Fred Anderson into the future. More

Helpful 0

Report | Print

Very easy to work with, great organization and service! Faye was fantastic! She was a true professional from start to delivery. Faye made the entire process go smoothly and she did a wonderful job making Faye was fantastic! She was a true professional from start to delivery. Faye made the entire process go smoothly and she did a wonderful job making us feel like family at Fred Anderson Toyota. If I return to buy another car or if you are on the fence about a car there, I cannot recommend Faye B. enough. Thank you Faye! We will be your customers for life! ~Will M. More

Helpful 0

Report | Print

Very pleasant experience The whole car buying process at this location was great! I am a first time car buyer and was DREADING the process due to hearing car dealership nightm The whole car buying process at this location was great! I am a first time car buyer and was DREADING the process due to hearing car dealership nightmares, but everyone here was wonderful. From the time I walked in the door to the time I drove off the lot, everyone was friendly, not pushy and respectful! More

Helpful 0

Report | Print

Pleasurable and free of Anxiety All of our interactions with employees of Fred Anderson Toyota were comfortable and pleasurable, free of anxiety. We especially enjoyed doing business All of our interactions with employees of Fred Anderson Toyota were comfortable and pleasurable, free of anxiety. We especially enjoyed doing business with Brent who was so knowledgeable, as well as humorous. We knew we could trust him to listen to us and guide us in the direction we wanted to go, as we discussed the pros and cons of this or that model. He is #1 in our book! We also enjoyed our interaction with Melissa in Business. She was efficient and had such an easy manner and beautiful smile. We have one suggestion which would, we believe, be helpful to the customer...that each employee wear a name tag, in large letters.for ease of reading. We will definitely recommend Brent and the dealership to anyone we meet who is contemplating purchasing a car. More

Helpful 0

Report | Print

Excellent service all around This a quality dealership that provides excellent customer service. From first contact with Victoria to Dylan's help finding the right car and then Ry This a quality dealership that provides excellent customer service. From first contact with Victoria to Dylan's help finding the right car and then Ryan's expertise finishing the transaction this was a top to bottom excellent experience. More

Helpful 0

Report | Print

A Great Buying Experience I absolutely love my new Toyota Camry SE!! Fred Anderson of Charleston comes highly recommended by my family. I especially enjoyed our salesman, Isai I absolutely love my new Toyota Camry SE!! Fred Anderson of Charleston comes highly recommended by my family. I especially enjoyed our salesman, Isaiah Sweatt. He made the whole buying experience much better than anticipated. He was friendly and spent so much time making sure that myself and my family were happy. This is especially important when making a large purchase which could be a stressful experience. Thanks again! More

Helpful 0

Report | Print

Southern Hospitality at its finest! Brent was very friendly, very knowlegable of the vehicle I was looking at, and very enthusiatic. He was also very helpful. I could tell he was excited Brent was very friendly, very knowlegable of the vehicle I was looking at, and very enthusiatic. He was also very helpful. I could tell he was excited to help me get that car. I was also glad the people I spoke to were fine communicating with email and text, not just phone. We did talk on the phone, but during the day, I can't have a long conversation, so it was great to be able to text them about appointments and test drives and inpsections and such. More

Helpful 0

Report | Print

best Car buying experience ever From the time we walked in to the time we left with our new vehicles, we were treated with professionalism, good humor and great care towards our inte From the time we walked in to the time we left with our new vehicles, we were treated with professionalism, good humor and great care towards our interests. The salesman, Jeff, took the time to explain things well, and made sure we were comfortable at all times with the. Decisions we were making. And Alesia, who did our finalizing, was just as wonderful! Very thankful we have Fred Anderson Toyota nearby!!! More

Helpful 0

Report | Print

Best car buying experience that we've ever had! We got a great deal on a great vehicle! The entire staff did an exceptional job from start to finish. This was our first time purchasing a vehicle ou We got a great deal on a great vehicle! The entire staff did an exceptional job from start to finish. This was our first time purchasing a vehicle out of state. We had talked with several other dealerships, both local and out of state. They all tried to pressure us into a deal that didn't quite meet our expectations, until we found Fred Anderson Toyota. Not once did we feel pressured in any way. I initially sent an email inquiring about a 2019 Rav4 AWD XLE Premium. I was promptly contacted by Victoria. I explained our preapproval that we already had from our own financial institution. I told her exactly which features that we were looking for in our vehicle. She very promptly connected me with Jeff Miller. They, together were able to get us into the exact vehicle that we wanted at exactly the right price. Everyone from the sales department to the finance team was extremely professional, courteous, and informative throughout the entire process. They helped us along the entire way with any questions or concerns that arose. This deal was 100% painless and problem free. We couldn't have asked for a better car buying experience! When the time comes to look for another vehicle, we will most definitely be contacting Jeff Miller and the staff here again. I would recommend this dealership and it's team to anyone looking for a great deal from great people. It was an absolute pleasure doing business with them. More

Helpful 0

Report | Print

The Most Pleasant Car Buying Experience Ever!!!!!! I was In a car accident and was in the process of looking for a new car. I just want to say it was such a blessing to work with the staff at Fred And I was In a car accident and was in the process of looking for a new car. I just want to say it was such a blessing to work with the staff at Fred Anderson Toyota. From the friendly greeting I got from Victoria, too the gentle yet reassuring smile I got from Travis. I'm thankful to have had Travis as my sales rep. With knowing how most car salesmen are after the money and not really after gaining a persons best personal interest, Travis gave me the exact opposite experience. Walking into the dealership, I was on edge and was prepared for the worst, but when we actually got out into the car lot he did not bombard me with a lot of the questions car salesmen usually ask. He asked me what I was looking for and what my target range was. I told him and gave him a little information of my situation and he was very understanding. Here is what won me over though. Most car salesmen when your numbers don't match what they want for the car or anywhere close, they try to sell you something you had no intention on getting. Instead, he worked hard to stick with the car of my choice and to get to the target range I was looking for. Not only did you exceed my expectations, he went above and beyond to get me in the new ride I wanted. I am very thankful to have met him the day I did with the amount of patience he had with me in making such a pivotal decision. Thanks again for all of your help. I would highly recommend going to see him if you're looking for a new Toyota. More

Helpful 0

Report | Print