Viki Donjuan

My experience at Kia of Austin dealership was phenomenal! Luis, Jacqueline, Vicky, Behnam, and Hannah were so amazing! I felt so at ease working with them! They took a lot of pressure off of me by taking the Luis, Jacqueline, Vicky, Behnam, and Hannah were so amazing! I felt so at ease working with them! They took a lot of pressure off of me by taking the process one step at a time. I moved to Austin with a 2021 Kia Soul and I left the dealership with a brand new 2026 Kia Seltos! I am so grateful for them working with me and would recommend anyone to either one of them. The communication within the company is so clear and they genuinely want to create and establish a relationship with their clients/customers. I felt welcomed as soon as I walked in the door and not pressured. I can’t say that about the many places I have been. You will remember the warmth from them and understand what I mean when I say they truly care. Solid! More

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I can’t thank Sebastian enough for the outstanding service I received! From the moment I walked in, he was attentive, professional, and genuinely committed to helping me find the perfect car. Not only service I received! From the moment I walked in, he was attentive, professional, and genuinely committed to helping me find the perfect car. Not only did he listen to what I needed, but he also worked tirelessly to make sure I got the car I really wanted—at a price I could actually afford. He went above and beyond to make everything happen, and turned what could have been a stressful process into an exciting and smooth experience. Thanks to him, what felt like a dream became a reality. I highly recommend working with Sebastian —he’s truly the best! More

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Everyone on the team was super helpful. Chris was by my side the whole time and made sure I was comfortable. Everyone offered me the quality friendliness. Chris was by my side the whole time and made sure I was comfortable. Everyone offered me the quality friendliness. More

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Nothing but great service. They make me feel like I have good friends working at Kia North. Daniel Epstein in particular is a great asset for this Company, he always makes me f They make me feel like I have good friends working at Kia North. Daniel Epstein in particular is a great asset for this Company, he always makes me feel confident abour any questions or concerns. I don’t want to exclude the rest of the crew, they all give excellent service as well. More

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Brought Car into dealership for recall, was out in 15 minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. More

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I normally am wary about buying vehicles, but Hannah and the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical sale the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical salespeople. I would highly recommend her to anyone looking for an easy, no hassle buying experience! More

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Kia of North Austin is the best in Austin, I have friends that bought cars from, Toyota, Nissan & Honda, They dont compare to Kia. How Kia takes care of a customer. I have been getting my Kia serviced f that bought cars from, Toyota, Nissan & Honda, They dont compare to Kia. How Kia takes care of a customer. I have been getting my Kia serviced for almost 6 yrs. The whole team is great, Sales. Service, finance, and the cashiers know me by name. WILLS always told me, when you are ready for a new car, come see me. In 3 hours, we had made a deal. They are great team. WILLS is the salesman to get the job done. I had a very easy car buying experience. I will never cheat on the team. We are a family after all these years. Wills is the salesman that gets the mission completed. From Sales. Finance, Service, & Cashiers. They all are awesome Wills-Sales...Richard-Finance..Vickie & Hannah, Cody & Daniel in service. Deja, Christina & Ramona in cashier dept... Thank you for all the years. My new 2024 Forte is awesome. THANK YOU ALL SO MUCH!!! More

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Great experience. Was treated very well. Great customer experience with everyone. Every one was very helpful. Was treated very well. Great customer experience with everyone. Every one was very helpful. More

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Great service. Cool app that let me know what needed attention and let me agree or reject each recommendation. It also allowed me to track their progress. Very up Cool app that let me know what needed attention and let me agree or reject each recommendation. It also allowed me to track their progress. Very upfront pricing as well. Nothing was a shock or not expected. More

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Excellent customer service. I would buy another car from this dealership. Dylan and Levi were phenomenal I would buy another car from this dealership. Dylan and Levi were phenomenal More

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