Vincent Demercado
Vincent Demercado at Ken Ganley Ford Norton

Vincent Demercado

Sales Consultant

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
17 Reviews

Languages Spoken

English English

4.9

17 Reviews

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17 Reviews of Vincent Demercado

May 12, 2026

Dealership Rating
Employee Rating

Very patient and helpful all-around. Will come back if I need another car for sure More

by Gladneynick
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 12, 2026

Ken Ganley Ford Norton responded

Thank you for sharing how patient and helpful our team was during your used Ford Mustang purchase. Vincent is glad everything went smoothly and looks forward to assisting you with your next vehicle.

May 05, 2026

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Very easy to work with, very helpful explained everything to the best of his knowledge. More

by Jeffersmason7
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

May 05, 2026

Ken Ganley Ford Norton responded

Thank you for sharing how smooth and clear the process was. We’re glad Craig could explain every detail as you drove home in your used Ford Explorer. Your kind words are appreciated.

April 27, 2026

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Great experience! Vinny was so quick and helpful-made the process a breeze. Could not be more satisfied with Ken Ganley! More

by patti0529
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Apr 27, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your experience. We’re delighted Vincent made purchasing your Ford Edge smooth and efficient. We appreciate your satisfaction and look forward to assisting you again.

April 11, 2026

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Fast, efficient, easy to work with. Would definitely purchase another vehicle from them. Vince and Craig made it a very easy and enjoyable process. More

by AWigley
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Apr 11, 2026

Ken Ganley Ford Norton responded

We’re glad Craig and Vincent made your Buick purchase fast and efficient. Thanks for the five-star rating, and we look forward to assisting you again.

April 01, 2026

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Vinny was helpful and patient, but never pushy. A big help through my struggles between what I thought I should buy and what I wanted to buy. More

by rich12/14
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 01, 2026

Ken Ganley Ford Norton responded

We appreciate you highlighting Vincent’s patience and guidance as you weighed your choices. Congratulations on your new Ford Ranger and enjoy every drive.

March 13, 2026

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Excellent, did not expect to be as easy as it was , I definitely recommend and vinnie did great More

by Jhartline1999
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Recommend Dealer
Yes
Mar 13, 2026

Ken Ganley Ford Norton responded

Thank you for letting us know the process was easier than you anticipated. We’re glad Vincent took great care of you. It was a pleasure assisting you with your used Ford purchase, and we appreciate your recommendation.

March 08, 2026

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I appreciate you met almost all of my requests. I appreciate you finding a vehicle so quickly More

by Jwa2184
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Matt Palffy

Mar 09, 2026

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2026

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Very professional thorough and good attention to detail. Helped with getting the deal that I wanted. More

by DLIngram
Sales Price Transparency
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Recommend Dealer
Yes
Mar 04, 2026

Ken Ganley Ford Norton responded

It’s great to hear our team was professional, thorough and attentive in securing the deal you wanted. Congratulations on your new Ford Ranger and thank you for choosing us.

Mar 06, 2026

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2026

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This place was beyond helpful! Was met at the door welcoming and very understanding, Vincent was beyond nice and helpful I will be back in the future! More

by HartlineBrandin0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch

Mar 01, 2026

Ken Ganley Ford Norton responded

It’s great to know Vincent provided a warm, understanding welcome when you picked up your Ford Expedition. Thank you for letting us know how helpful our team was. We look forward to assisting you again down the road.

February 25, 2026

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Employee Rating

As far as I visited the dealerships around Cleveland, this Ken Ganley Ford is worst for hospitality. After signing up the deal and received car key, and while driving on the way to home noticed that the More

by Sazhagiry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 28, 2026

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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