Vincent Mancuso

DON'T Trust them! ! After paying $1,600 for initial repairs, I left the dealership believing my car was thoroughly inspected and safe. Right after leaving, the vehicle ! After paying $1,600 for initial repairs, I left the dealership believing my car was thoroughly inspected and safe. Right after leaving, the vehicle broke down just a few miles away, stranding me on the side of the road in an unsafe neighborhood. It was frightening and stressful—I felt vulnerable and abandoned. The dealership released the car to me without thorough testing, and they didn’t provide any immediate help like a loaner vehicle. I had to pay for rental cars on my own, adding to the financial strain. Throughout this ordeal, I received no proactive assistance, was denied a loaner vehicle, and had to pay for rentals out of pocket. Now, I’ve received a new estimate for an additional $2,800. The technician’s notes mention a P0301 and CYL1 misfire, pooling injectors, foreign contaminants in the chamber, and recommendations to clean the throttle chamber and replace the PCV and injectors. If these fuel system issues were present all along, why weren’t they addressed in the first place? I expected a thorough inspection and test drive to ensure the vehicle was safe, not a repeat breakdown and escalating costs. This raised serious concerns about the quality and integrity of their work. I towed my car to a different Nissan dealership, and they did not find any of those errors which makes me wonder if I even needed to pay the $1,600 or was that just a made-up or inflated charge. More

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This place was awesome. Got a good deal. People were amazing thank you Joe and Chad. Got a good deal. People were amazing thank you Joe and Chad. More

by OSTRANDER_32 Verified Customer Verified Customer

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Great customer service and satisfaction . Much appreciated with the work done on my vehicle in a timely manner Much appreciated with the work done on my vehicle in a timely manner More

by JAINARINE.BAIJNAUTH Verified Customer Verified Customer

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This is the 2nd time I have purchased a car from Dwayne Loy. Due to covid19 I wasn't able to go there, but Dwayne listened to what I wanted and picked out the perfect car for me again. He brought it to my Loy. Due to covid19 I wasn't able to go there, but Dwayne listened to what I wanted and picked out the perfect car for me again. He brought it to my house where I could sign the papers and he showed me everything I needed to know about the car. It's perfect!!! I wouldn't work with anyone else but him. He's kind, courteous and is extremely knowledgeable about what he does. He's not a high pressure salesman and has been working at the same dealership for 25 years which is amazing to me. Dwayne you're the man. More

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Amazing service from Jeffrey U. Beyond Thankful for the Service Provided by Mr Jeffrey Urena, his attention to the customer is beyond what i would have expected going to this dealers Beyond Thankful for the Service Provided by Mr Jeffrey Urena, his attention to the customer is beyond what i would have expected going to this dealership. I feel as if it was the cherry on top. Great vehicle choices, great atmosphere and great service, could not have asked for a better experience. Thank You. More

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Radio Silence Since Sale I purchased a certified Nissan in September from Reed. There were several issues with the vehicle, which should have been fixed as part of their certi I purchased a certified Nissan in September from Reed. There were several issues with the vehicle, which should have been fixed as part of their certification program. After several calls, emails, and visits to the dealership - they agreed to fix (most) of the issues. They did not give me the certification paperwork or warranty information. I have called and emailed my salesperson, the sales manager, the general manager, and even the owner over the last several months. During that entire time frame, I have received one response and it was essentially that they would 'get back to me'. That was December of last year. The worst part was that the vehicle had a smoke odor, which Reed promised they would get rid of at the time of purchase, no matter how many times I had to bring it back to them. Instead, radio silence since I left the dealership. Pathetic customer service and outright lies at the time of sale. I bought another certified Nissan from Bill Ray a few months ago and couldn't believe the difference. The car had zero issues and I received all of the certification paperwork and warranty information at the time of purchase. More

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Excelent sales agent....I recomended 100% Great people...excelent sales agent....we're happy with our new car....I recomended 100%. Friendly people...I felt happy with the negotiation. Recome Great people...excelent sales agent....we're happy with our new car....I recomended 100%. Friendly people...I felt happy with the negotiation. Recomended 100% More

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Vince and Dwayne are the best !!!!! I was a young single mom, first time car buyer and from the first time I sat down with Vince Mancuso he really made me feel like he actually truly car I was a young single mom, first time car buyer and from the first time I sat down with Vince Mancuso he really made me feel like he actually truly cared about my needs and assured me he would make it happen, well he did make it happen because I am now in my brand new 2017 Nissan Pathfinder SV and my kids and I LOVE LOVE LOVE it. I came from a 22% interest rate car that I was upset with and he got me out of that car and into my brand new pathfinder when he honestly did not even have to help me. I can't say enough words for Vince and Dwayne they will be the only people my family or I ever deal with in the future, my family has dealt with reed Nissan for over 30 years(Dwayne) and we are always satisfied with their customer service they have treated us like family for many many years, and all our family drives Nissans and would never go to a different dealer. THANK YOU THANK YOU THANK YOU VINCE and DWAYNE, what you did for my family I could never thank you enough !!!! :):):) More

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Blessings, Blessings! Dwayne and Vinnie once again has blessed our family with getting us into a new 2017 Armada with no pressure, minimal waiting and run around. My wife Dwayne and Vinnie once again has blessed our family with getting us into a new 2017 Armada with no pressure, minimal waiting and run around. My wife just loves the Armada! its pure luxury...!!! These 2 guys are the dynamic duo!!! We will keep going to this REED Nissan in Orlando for years to come.. More

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Awesome experience at Reed Nisan I went to Reed Nisan with a payment in mind and walked out getting more bang for my buck thanks to Jay. I recommend anyone to come see Jay at Reed. I went to Reed Nisan with a payment in mind and walked out getting more bang for my buck thanks to Jay. I recommend anyone to come see Jay at Reed. More

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