

5 Reviews
Write a Review5 Reviews of Vincent Scott
July 16, 2025
Overall, this experience was deeply upsetting. We did not receive the service we requested, and the lack of transparency from both the service advisor Anderson and the technician was concerning. B We did not receive the service we requested, and the lack of transparency from both the service advisor Anderson and the technician was concerning. Based on this experience, I would not recommend your service department to anyone. Came in for a fuel pump replacement, gasoline was spilled throughout the back carpet of our van carelessly. Technician Anderson informed me that the smell would dissipate in a week. However, the fuel odor is incredibly strong, making it impossible to drive with our young children without all the windows open. We are also unable to use the air conditioning due to the overwhelming smell. Our van entertainment system was never addressed. The service advisor insisted there was an issue with the screen not turning on, despite the screen working perfectly before and after the service. We were told that many DVDs were used and that hours were spent on this, which was confusing and misleading. It felt as though our concerns were dismissed, and we were made to feel as if we didn't understand the issues with our own vehicle. This resulted in the entertainment system issue not being resolved. We were also charged a diagnostic fee for the service they stated was incomplete. We came in with one issues involving the infrared system not working and left being told our screen will not turn on which was completely untrue when we picked up our van the screen was playing a movie without any issues at all. When we purchased the van, we were never given the middle seat. We followed up multiple times, but the seat was never provided. We were then told we would have to pay out of pocket for all the parts and assembly. I believe the dealership and service team should have communicated better and addressed our concerns more effectively. More
Other Employees Tagged: Todd Holmes , Anderson Service Advisor
May 11, 2021
Very good place and very good service. Bought a car back in 2018 and willing to buy another soon. Clean dealership with alot to offer in 2018 and willing to buy another soon. Clean dealership with alot to offer More
Other Employees Tagged: Daryl Shuler, Brett Pendyck, Alison Davis, Tim Warner, Aaron Muller , Shavar Hayes
December 05, 2020
All around great experience at Leith Honda. Vincent made the experience even better. I am very happy with my new car and will not hesitate to recommend Leith Honda. the experience even better. I am very happy with my new car and will not hesitate to recommend Leith Honda. More
April 19, 2020
Exceptional new car buying experience This was the easiest car buying experience I’ve ever had in 40 years of buying cars. Used an online search service to start process and determine pric This was the easiest car buying experience I’ve ever had in 40 years of buying cars. Used an online search service to start process and determine pricing estimates, negotiated deal over a 20 minute phone call, arranged for a visit to dealership to test drive the vehicles under consideration, and finished paperwork all in under two hours. This all took place during the Coronavirus quarantine, so this was even more amazing given strict controls that were in place. Highly recommend dealership and the people who work there. More
Other Employees Tagged: Tommy