Vincent Stokes

i highly recommend Vincent, he just wants you to be happy with your purchase, His Manager is a kind Gentleman who understands car values and fair deals. i’m hooked on this dealership and i will check her with your purchase, His Manager is a kind Gentleman who understands car values and fair deals. i’m hooked on this dealership and i will check here first, the next time i need a new or used auto. Thank You guys, keep up the great work. More

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Everyone was very nice and helpful My salesman Vince Stokes was so helpful and navigated me thru the process . He was very patient considering we had to change my date to get my car signed sealed and de Stokes was so helpful and navigated me thru the process . He was very patient considering we had to change my date to get my car signed sealed and delivered. More

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Vincent went above and beyond to help me stay in the price range I needed. Was very helpful and knowledgeable about the cars price range I needed. Was very helpful and knowledgeable about the cars More

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It was time to trade my car. Vincent at CoolSprings was so helpful with setting my appointment marking sure I had all the paperwork I would need and then put me in the car that Vincent at CoolSprings was so helpful with setting my appointment marking sure I had all the paperwork I would need and then put me in the car that was the perfect match! More

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Vincent was very helpful even after the sale! I will definitely recommend him to my friends and family! I will definitely recommend him to my friends and family! More

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Purchased a Certified Pre-owned 2021 Altima earlier this year. Clean report from dealer- while cleaning up the car, found a deep dent in lower rocker panel and contacted dealership. Told "some cars have cha year. Clean report from dealer- while cleaning up the car, found a deep dent in lower rocker panel and contacted dealership. Told "some cars have character" and that they would do nothing about it. Photo taken that day(when it was purchased) shows the dent- once you know where to look. Clearly, they either don't do much of a body inspection or they are not honest with their findings. Not the only dealership that I have had issues with. I will NEVER buy another Nissan period and will probably trade this in soon and eat the extra cost-just to be rid of what else they may not have found during their "Inspection". Yes, they prove the concept of only interested in the sale- not developing future sales. More

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We love Nissan of Coolsprings! ! They have always been so helpful with the purchase of our vehicles! Totally recommend them to anyone!! ! They have always been so helpful with the purchase of our vehicles! Totally recommend them to anyone!! More

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Vince greeted me when I walked in and was ready to help from the get go. He said that while he was new-ish, if I had a question he couldn’t answer, he would ask someone who could, which I appreciated becau from the get go. He said that while he was new-ish, if I had a question he couldn’t answer, he would ask someone who could, which I appreciated because I would rather he be honest about not knowing something than blow smoke up my butt. More

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The one car at this dealership that I went to look at had been sold by the time I arrived, and I was not prepared to switch my focus to something else and make the most of the visit, but Vince had me covere been sold by the time I arrived, and I was not prepared to switch my focus to something else and make the most of the visit, but Vince had me covered with another very similar car of the same model ready to take for a ride. I did end up liking the vehicle but the differences from the first one I wanted did not seem to be appropriately reflected in the different price tags, they were practically the same range with thousands more miles on number two which was also just a hair older. I told Vince that was a barrier for me, and he asked if the price were right for my comfort level did I like the car enough that I would be purchasing today, and when I said that would be a yes he accepted that challenge and worked to deliver. His strategy to make the sale was clearly to get the customer what they want and let them buy the car they are there to go home with. I had pre arranged financing in hand from my bank, and I got the same terms I was quoted and willing to accept. The business office was efficient and my wait was not as long as the last time I bought a car that way, and everyone I interacted with was nice to chat with while we worked. I would recommend stopping in even if you're not sure you want a Nissan, or which, or if they have that, because they'll get your car in front of you if they have it, just go tell them what you need! More

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One of the best dealer ships I been to in awhile really enjoy the experience enjoy the experience More

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