371 Reviews
Write a Review371 Reviews of Vincent Vetere
June 19, 2018
Sales and servicep Professional, knowledgeable and friendly personnel. It always a pleasure to deal with Eliot Cohen. He has always been our salesman for my wife, daug Professional, knowledgeable and friendly personnel. It always a pleasure to deal with Eliot Cohen. He has always been our salesman for my wife, daughter and other members of our family. More
Other Employees Tagged: Eliot Cohen
June 14, 2018
NYS Inspection Went in for a NYS inspection with no surprises. The Rallye team always treats everyone in a professional manner especially Trisha and Vincent. When I Went in for a NYS inspection with no surprises. The Rallye team always treats everyone in a professional manner especially Trisha and Vincent. When I bought the car Trisha did a tremendous job simplifying the process. She is probably the best salesperson I've dealt with in the car business. Vincent is very thorough and is a pleasure to deal with. More
Other Employees Tagged: Trisha Devine
June 08, 2018
Auxiliary battery replacement Overall everything was very good. Timing was good as projected. The representative was polite, friendly and knowledgeable about the subject. The pla Overall everything was very good. Timing was good as projected. The representative was polite, friendly and knowledgeable about the subject. The place was clean and the customer waiting lounge was served with coffee etc..... I don't have anything else to add but it keeps on saying that the review should be at least 25 words...and I hope this will help to complete that.. More
June 07, 2018
There's a good reason why I buy a Rallye Mercedes The service department is very accommodating. The service performed is excellent and scheduled for your convenience. They are very neat and return you The service department is very accommodating. The service performed is excellent and scheduled for your convenience. They are very neat and return your car in absolute clean condition. My service rep and the loaner car rep were very professional and courteous. More
Other Employees Tagged: The loaner car agent whose name I can't remember.
June 07, 2018
Ridiculous part prices My 2011, 22k Miles SL550 was prepped before purchase (from Helms Brothers) beautifully, but the protective application was placed on the PLASTIC FRAMI My 2011, 22k Miles SL550 was prepped before purchase (from Helms Brothers) beautifully, but the protective application was placed on the PLASTIC FRAMING on either side of the rear window, producing a cosmetic discoloration. Excellent service rep Vincent Vetere took photos and sent to MBCorporate returning the news that the protective coating DOESN’T apply to plastic parts, only metal painted parts. Cost to replace two PLASTIC REAR WINDOW FRAMES just short of $450. More
May 29, 2018
Excellent service Always greeted with smile. They do their very best to make sure you are having to wait the shortest time possible. Always looking to make your car se Always greeted with smile. They do their very best to make sure you are having to wait the shortest time possible. Always looking to make your car service a good experience. More
Other Employees Tagged: Jeff Friedberg, Tom Walton, Gene. (Financial)
May 22, 2018
oil change and regular service, replaced front passenger tir all work completed to my satisfaction, done according to what we discussed and at a fair price. Vincent is knowledgeable and keeps me updated if there all work completed to my satisfaction, done according to what we discussed and at a fair price. Vincent is knowledgeable and keeps me updated if there is anything wrong with the car. More
May 10, 2018
A first-class operation Rallye service is on the highest level possible. Quick turnaround during dropoff, Beautiful lounge area. Rallye does great work. Easily accessible loc Rallye service is on the highest level possible. Quick turnaround during dropoff, Beautiful lounge area. Rallye does great work. Easily accessible location. They strive to please and succeed. More
Other Employees Tagged: Charles Ludemann
May 07, 2018
Went in for an inspection $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much s $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much since then. After waiting quite a bit of time, I was presented with "findings", which included new wipers at a cost of $50 something for the wipers and $30 something for installation. I was told the car wouldn't pass inspection without the wipers being replaced. The wipers were not bad since (1) I know when I replaced them and (2) I used them that morning on the way to the dealership. There is a reason why I stay away from dealerships for service and this is it in a microcosm. Lesson learned. More
May 05, 2018
Rallye review When ever i see a person driving down the road in a car that says courtesy vehicle in the back window, I cant help but to feel embarrassed for the cus When ever i see a person driving down the road in a car that says courtesy vehicle in the back window, I cant help but to feel embarrassed for the customer and shame for the dealer who finds it necessary to advertise to the world that this customers car is in the shop being worked on. Not good optics!!! People dont think of simple maintenance when they see a loner car, they think the car is in the shop for a major repair (Making it appear that their cars are unreliable). It doesn't matter if its an oil change or not, it just doesnt look good. PERIOD!!! Thats one of the many reasons why I like Rallye. They dont embarrass me by advertising their loner car program at my expense. Nobody needs to know my car is in the shop but me. Rallye is the best dealer just based on this alone, not to mention the excellent service. I wish i can remember the names of all the people that helped me. They were all nice, so “thanks to everyone”. More
Other Employees Tagged: Tom Walton

