Chris D is hands down the best most honest and helpful
salesman you will ever meet. He was so patient while my husband, our 3 year old and I were there. We got stuck in the financing but eventually made i
salesman you will ever meet. He was so patient while my husband, our 3 year old and I were there. We got stuck in the financing but eventually made it out and drove off the lot in an amazing truck. Chris pulled all the strings and was the biggest advocate for us and stayed with us the whole time. You will never find a better salesman. I am not getting paid for this review or anything, we genuinely had a great experience. I should also add they have a whole kids playroom set up for the kiddos and there was no shortage of toys and games and vending machine snacks while we waited. So pleased with Chris D and the whole team at Metro Ford! Never felt more truly cared for while buying a vehicle!
More
by kaseynswartz
Jun 07, 2024 -
Metro Ford of OKC responded
Thank you for sharing your experience with us, Kasey! We're thrilled to hear that Chris D provided such exceptional service and made your car-buying experience enjoyable. We're glad you appreciated the kids playroom and snacks while you waited. Your kind words mean a lot to us.
Brian was really personable, and easy to deal with.
My only issue was upon delivery he wasn’t as knowledgeable about the vehicle itself. Garage door openers he told me just to “YouTube” it. When spendi
My only issue was upon delivery he wasn’t as knowledgeable about the vehicle itself. Garage door openers he told me just to “YouTube” it. When spending $75k on a vehicle, I expected a little more. Overall good buying experience, but that part kind of let me down.
More
by BARTON1224
Verified Customer
Verified Customer
May 10, 2024 -
Metro Ford of OKC responded
Thank you for your feedback, BARTON1224. We're glad to hear that you had a generally positive buying experience with Brian. We apologize for any inconvenience regarding the knowledge gap on the vehicle specifics. We appreciate your input and will use it to improve our service. If you have any further questions or concerns, please don't hesitate to reach out.
Charles Waddle was great to work with.
He was knowledgeable and took time to show me all the features of my new truck.
He was knowledgeable and took time to show me all the features of my new truck.
More
by kyle l
Other Employees Tagged:
Charles Waddle
May 10, 2024 -
Metro Ford of OKC responded
Thanks for letting us know, Kyle! We're glad to hear that Charles provided you with a great experience and ensured you were well-informed about your new truck's features. Enjoy your new ride!
Ellsworth Speight and the whole team at Metro Ford of OKC
did an amazing job of meeting me where I needed and wanted to be, both with my trade-in and my new vehicle (my DREAM truck, no less!). There was hagg
did an amazing job of meeting me where I needed and wanted to be, both with my trade-in and my new vehicle (my DREAM truck, no less!). There was haggling, naturally, but it was good-natured, respectful, and they honored everything about the "internet price", even though I ended up using private financing. Another thing to keep in mind--Ellsworth did all this on his day off. Just helping the team out. It was an amazing and surprisingly quick experience. They've got my business for a long time comin'!
More
by Jeff Vogel
Verified Customer
Verified Customer
Apr 24, 2024 -
Metro Ford of OKC responded
Thank you, Jeff Vogel, for sharing your fantastic experience! We're thrilled to hear that Ellsworth Speight and our team at Metro Ford of OKC went above and beyond to meet your needs, from your trade-in to your dream truck. It's great to know that our haggling was respectful and that we honored our commitments, even with private financing. We appreciate Ellsworth's dedication, even on his day off, and we're delighted that your experience was both amazing and quick. We look forward to serving you for many years to come!
Team of professionals.
Never felt pressured and feel like I got a very reasonable deal.
Never felt pressured and feel like I got a very reasonable deal.
More
by CHRIS_STANGLE
Other Employees Tagged:
Billy Haycraft
Apr 17, 2024 -
Metro Ford of OKC responded
Thank you, Chris! We're thrilled you had a positive experience with our professional team and found our deal reasonable. We aim to make every interaction pressure-free. If we can be of further assistance, please let us know.
Purchased a new raptor and quickly noticed damaged, this
man did the right thing and traded out the truck for an identical non damaged unit. He earned my return business. Thank you Vincent and OKC Metro For
man did the right thing and traded out the truck for an identical non damaged unit. He earned my return business. Thank you Vincent and OKC Metro Ford.
More
by kiefernathan
Apr 12, 2024 -
Metro Ford of OKC responded
Thank you for sharing your experience, Kiefernathan! We're glad to hear Vincent and OKC Metro Ford took swift action to address the issue with your new Raptor. Providing excellent service and ensuring customer satisfaction is our top priority. We look forward to welcoming you back for your future automotive needs. Safe travels in your new truck!
No pressure sale.
Charles Waddle was very informative and helpful on selecting our new truck.
Charles Waddle was very informative and helpful on selecting our new truck.
More
by Chessman
Other Employees Tagged:
Charles Waddle
Apr 11, 2024 -
Metro Ford of OKC responded
We're delighted to hear that you had a positive experience with Charles, Chessman! Providing informative and helpful service without pressure is what we aim for. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us!
Friendly customer service, I was in and out with a new
car very quickly highly recommend going here to get a new car.
car very quickly highly recommend going here to get a new car.
More
by Straybrother
Other Employees Tagged:
Johnny Mahsetky
Mar 18, 2024 -
Metro Ford of OKC responded
Thank you, Straybrother! We're glad to hear that you had a positive experience with our friendly customer service and were able to get your new car quickly. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. Enjoy your new ride!
Referred by a friend and treated like family.
Johnny was absolutely the best! Tooke care of all of our questions, was far more patient than any salesman I've met at any other dealership, and made
Johnny was absolutely the best! Tooke care of all of our questions, was far more patient than any salesman I've met at any other dealership, and made it feel like red carpet customers. Absolutely wonderful.
More
by torres_noah
Other Employees Tagged:
Johnny Mahsetky
Mar 18, 2024 -
Metro Ford of OKC responded
Thank you, torres_noah! We're thrilled to hear that you felt like family during your visit and that Johnny provided you with exceptional service. Taking care of our customers' questions with patience and making you feel like red carpet guests is what we aim for. We appreciate your feedback and your friend's referral. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again in the future!
Awesome experience.
Was able to make deal over phone and they brought the new truck to me. The best experience Ive ever had buying a vehicle. Top notch
Was able to make deal over phone and they brought the new truck to me. The best experience Ive ever had buying a vehicle. Top notch
More
by KGRAVITT
Verified Customer
Verified Customer
Other Employees Tagged:
Vincent Gates
Mar 07, 2024 -
Metro Ford of OKC responded
Thank you, KGRAVITT! We're thrilled to hear that you had an awesome experience with us and that we could make the process convenient for you by delivering the new truck. Your satisfaction is our top priority, and we're grateful for your kind words. If you ever need anything else or have any questions, feel free to reach out. We're here to help!