Vincenzo 'Vinny' Sayers | Page 4

Fantastic dealership experience! They really proved that they wanted my business. Classy organization from start to finish! They really proved that they wanted my business. Classy organization from start to finish! More

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Robert Blocker was great. Have purchased several cars through him. He is the best. 2 thumbs up for him. Looking forward to buying my next car through him. Have purchased several cars through him. He is the best. 2 thumbs up for him. Looking forward to buying my next car through him. More

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I’m very unsatisfied with the customer service. We needed some paperwork on the new vehicle. After contacting Jim Norton three times via email and voicemail over several days, was given no response We needed some paperwork on the new vehicle. After contacting Jim Norton three times via email and voicemail over several days, was given no response or follow up communication, I finally went in to the dealership in person. Waited OVER AN HOUR for a manager and still do not have the needed paperwork to register my car. Really? This is the care you give to customers who have purchased their last two vehicles through you guys. More

by DENALI HYMAN Verified Customer Verified Customer

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My first review would be for Robert Blocker. He was recommended to us by my daughter and son in law. He was very polite, professional and informative. I will recommend him to anyone looking for He was recommended to us by my daughter and son in law. He was very polite, professional and informative. I will recommend him to anyone looking for a Toyota. I have been a ford person the last 30 years and Mr. Blocker is the reason I now drive a Toyota. Jim Norton Toyota was unlike any dealership I've been in. All the employees were friendly and helpful. More

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Everyone I’ve ever dealt with at this dealership has been very courteous and professional. very courteous and professional. More

by ELLENSAARE Verified Customer Verified Customer

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Excellent sales , first class sales professional Manager, very helpful, service polite Happy with numerous experiences. at Jim Norton Toyota. Special thank to our Sales Guy Robert Blocker A+ Manager, very helpful, service polite Happy with numerous experiences. at Jim Norton Toyota. Special thank to our Sales Guy Robert Blocker A++++++++ More

by lgwayh7 Verified Customer Verified Customer

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Our Salesman Carl was great and really helped us find our dream van with no issues. However, our finance specialist could not take no for an answer on the extended warranty. After my husband said no than dream van with no issues. However, our finance specialist could not take no for an answer on the extended warranty. After my husband said no thank you at least three times he turned to me and said, "well it's going to be your car so what do you want?" Implying that what my husband had said didn't matter. We were irritated and almost ready to walk out. We had to say no four times total to move on. We let him know early on that we needed to pick out kids up soon and was not respectful of our time. He kept talking about how the technology was unreliable, so we needed an extended warranty. He said the vehicle (a Toyota) is only reliable through the warranty period almost convincing us against buying a Toyota. In addition, he told us he would show us our preferred lenders interest verses the one he was thinking before we committed, but we realized in the middle of signing paperwork that he had just put down his lender of choice (PNC Bank) and only pulled up our preferred lender's general rate chart after we called him out. Furthermore, we just got a letter from PNC that the term we requested was not available from PNC. We are very unimpressed with the finance team and will likely not use Jim Norton next time because of our experience with them. More

by ATurner Verified Customer Verified Customer

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Once the car was sold, no help afterwards. Never received any copies of my paper work, the sales person did not show me any features of the vehicle, the check was missing from my paperwork for Never received any copies of my paper work, the sales person did not show me any features of the vehicle, the check was missing from my paperwork for taxes financed into the deal. This dealership is no good More

by SCARAMBO Verified Customer Verified Customer

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Had an easy time purchasing my new truck. Trade in was made easy. Enjoyed working with the sales team. Trade in was made easy. Enjoyed working with the sales team. More

by CARLYN2077 Verified Customer Verified Customer

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The price is a bit higher than other dealers. Apart from that nice place to shop for a car. The salesman, Isaac is very friendly and nice, make us comfortable and welcomed. Apart from that nice place to shop for a car. The salesman, Isaac is very friendly and nice, make us comfortable and welcomed. More

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