Vinny Buonincontri | Page 20

Ryan was great Finance was great Area to wait was great. The gentleman who got his umbrella out to get to our Uber was great great. The gentleman who got his umbrella out to get to our Uber was great More

by CNETPA Verified Customer Verified Customer

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Blaine was first one who helped me which he did great job. Staff is great. job. Staff is great. More

by SUNSHINEBAKER28 Verified Customer Verified Customer

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This dealership was by far the best and easiest car buying experience I've ever had. From Patricia doing the sale, the sales manager, and the finance manager, they all three made it an incredibly pleas buying experience I've ever had. From Patricia doing the sale, the sales manager, and the finance manager, they all three made it an incredibly pleasant experience! I walked out with the exact axe I wanted and the three of them helped me get it at a price I was comfortable with! More

by phillipshalle Verified Customer Verified Customer

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Friendly professional and personalized service in both the sales and service departments. Low pressure environment. the sales and service departments. Low pressure environment. More

by RSmd Verified Customer Verified Customer

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Anthony was a pleasure to work with. He was patient with all of our questions about trading and purchasing our new vehicle. He went above and beyond with making the process easy. I woul He was patient with all of our questions about trading and purchasing our new vehicle. He went above and beyond with making the process easy. I would definitely go back to him for any further car purchases down the road. More

by Lindsay_D79 Verified Customer Verified Customer

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Everything takes too much time but they were diligent. Very pleasant. Prep was well done. Very pleasant. Prep was well done. More

by miller.norm Verified Customer Verified Customer

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Good selection of vehicles. Very helpful sales and financial staff. Sales process was efficient. Thanks Very helpful sales and financial staff. Sales process was efficient. Thanks More

by morganstrayer1 Verified Customer Verified Customer

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Emailed dealer of a vehicle posted on website received call back asked for out the door cost they had my attention drove to stealer ship to negotiate a better price becuase I knew from other emailed inqui call back asked for out the door cost they had my attention drove to stealer ship to negotiate a better price becuase I knew from other emailed inquires to other dealer ships the price would be negotiable so I drove to stealer ship check book in hand to make a deal and at a loss for words could not even negotiate a dollar so I left stealer ship and made up my mind I would jump on a plane and save 5 grand out of state So the next day stealer ship calls wanting to negotiate price within 200 bucks of where I was offering yesterday I said I was there yesterday for that deal if you want me back you will have to do better after a couple text messages through out day I decided to go ahead and make the deal I was with in 1800/2300 bucks for same vehicle from out of state at 3 difrent locations abroad the other dealr ships were all within 500 bucks of each other so I decided to save my self some time and go with CDJR of leesburg So I drove the 3 hour one way trip to CDJR of leesburg after all needed information was emailed over 5 hours before my arrival all to just sit and wait for 2hrs and 25 minutes before they took me in office to sighn paper work a complete waste of time And to top off the bad experience they told me I could not take possession of vehicle becuase it had not cleared service this is a brand new vehicle with 12 miles on it this should have cleared service on arrival when put into inventory so I got up said I will not waste six more hour round trip I’ll get on a plane and drive home 8 hrs before I come back here then they proceeded to tell me if they could deliver vehicle would I take it I said that’s the only way so we finished paperwork didn’t leave stealer ship till 9:50 pm after arrival of 7:05 pm to supposedly only sighn and drive 2 hrs 45 minutes So to sum it up from trying to compromise a deal to the legal paperwork end to the customer service having a new vehicle ready to take possession the entire experience was pitiful to say the least worst vehicle purchase experience ever On a vehicle that I sought out knowing exactly what I wanted and could have been a 5 minute negotiation one drive to dealer to sighn and drive If I had of went with original offer I would have throwed 3,700 in the trash and being able to walk away is the only reason they would make a deal if you had to finance threw them and you were at there mercy they will stick it to you it’s like they are trained to not negotiate until after you leave and I don’t do buisness that way if I had it to do over I would have jumped on a plane visited family and drove new vehicle home thanks for showing me the evil side of stealer ships CDJR of leesburg More

by cfootecenterlineconcrete Verified Customer Verified Customer

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The complete experience . .. from start to finish was incredible. Anthony was a true professional ... but was human. Before we had arrived, he made sure our appointment time .. from start to finish was incredible. Anthony was a true professional ... but was human. Before we had arrived, he made sure our appointment time was confirmed and even notified us of an opening earlier in the day, giving us the opportunity to make it in earlier. From the moment we walked into the dealership, Anthony made us feel like we were right at home. He was so at ease working with us, that it made the whole process pleasant and enjoyable. None of the 'stereotypical car salesman' persona. It was a pleasure working with him. When it comes time for another vehicle ... we will be calling Anthony and recommending him to our family and friends. More

by delgado1084 Verified Customer Verified Customer

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I just bought my 5th car from them which is a testament to the staff. I would definitely recommend this dealership to anyone to the staff. I would definitely recommend this dealership to anyone More

by BARBARAFEVANS Verified Customer Verified Customer

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