Vinny Ruggieri | Page 6

Service Excellence Award I have owned many MB vehicles and no matter old or new, this dealership cars for each one the same. High priority, friendly customer service, concern I have owned many MB vehicles and no matter old or new, this dealership cars for each one the same. High priority, friendly customer service, concerned and hard working service advisors, top of the line AMG certified mechanic, Renzo and managers and higher ups value their customers opinion. Car washed, manicure provided, hot cup of coffee with a freshly baked cookie; a wonderful way to start your morning. I was able to catch up on my business emails thanks to the wifi and also private computer stations upstairs. I was productive by mutlitasking while waiting. I recommend my friends and family. More

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Dealer of the Year, repeat? It is probably too early to tally the results for the Mercedes Benz "Dealership of the Year" for 2014, but there is definitely a possibility that MB o It is probably too early to tally the results for the Mercedes Benz "Dealership of the Year" for 2014, but there is definitely a possibility that MB of Rockville Centre will repeat its 2013 recognition. Most companies tend to rest on their laurels - not so here. I was quite happy with my 2012 E350, but now that I have updated to a newer E350, with my satisfaction level exceeding expectations. It is not often that the owner of a dealership will spend time explaining the nuances of ownership, but in this family-owned business, I have begun to feel like a member of that family. The patience and wisdom shared by David, Wil, Russ, Terry, and ultimately George, made my decision obvious. Whether accessory discussions with Troy, Kevin, and Mike, or maintenance awareness by Vinny, Carol, and my advisor Charlie, getting the right vehicle - outfitted to satisfy my needs - was accomplished. As Sy Sym's, the pioneer clothing retailer would say: "an educated consumer is our best customer." I believe I now am. This is definitely this dealership’s modus operandi. Whether it is the diversity of the selection of models (on multiple floors), or the maintenance facility (with all work areas visible to the customer through glass) or even the quality of the coffee, and other amenities - it is a pleasure to do business with this very clean, well-appointed, and attentive dealership. More

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Fantastic Experience. This is my second time dealing with MBRVC and it was better then my first. I highly recommend dealing with George Kirschner from sales and Andrew Rifk This is my second time dealing with MBRVC and it was better then my first. I highly recommend dealing with George Kirschner from sales and Andrew Rifkin from financing. Both gentlemen made my experience seamless and pleasurable. More

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AMAZING EXPERIENCE Maurice Benitez is an excellent salesman. He was very friendly and welcoming. He was patience and willing to accommodate to my needs. It was a stress Maurice Benitez is an excellent salesman. He was very friendly and welcoming. He was patience and willing to accommodate to my needs. It was a stress free experience. I know what i wanted and Maurice was able to deliver. I will most definitely recommend Maurice to my friends and family. When I had to take my car to service for the tires Vinny Ruggieri was a sweetheart. He apologized for the tires and changed them immediately. The Rockville Centre service crew was awesome. Thank you guys! You are the best! More

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