Vinny Ruggieri

Every aspect of the sale was a pleasure. Bill Mehrkens is the best salesperson we have ever worked with. Bill Mehrkens is the best salesperson we have ever worked with. More

Helpful 0

Report | Print

More than once I've registered my complaint with Bill Riedel, Vinny Ruggieri and Antoinette Gordon-Hessing, all part of the management team. No resolution or even a response so far pending my receipt of Riedel, Vinny Ruggieri and Antoinette Gordon-Hessing, all part of the management team. No resolution or even a response so far pending my receipt of a refund. Problem is how they charge for vehicle service. The facts are simple, and it is apparent they recognize the problem but do not want to address the issue nor make a refund notwithstanding the incontrovertible facts here. I would add that their other dealerrater.com service reviews frequently cite 'Pricing' as among their less than stellar attributes. And that goes in spades here. The fact that my invoice shows the technician worked 3 hours and I was charged for 6 hours is the bottom line. The correspondence I sent them provides full details as if it is even necessary. So they are fully aware of my complaint and others should be fully aware of this issue when they bring their MB in for service. More

Helpful 1

Report | Print

Open Mercedes-Benz Zona of multiple cars in the last 20 years I can say I think I’ve traveled to every Mercedes-Benz dealership on Long Island and this is the only dealership I find myself buying multiple years I can say I think I’ve traveled to every Mercedes-Benz dealership on Long Island and this is the only dealership I find myself buying multiple cars from. In fact, the last 10 vehicles have been all purchased at Mercedes Benz of Rockville center, and they travel extra far from my home on the north shore of Long Island because of the tremendous staff at the dealership I believe they are More

Helpful 0

Report | Print

MERCEDES-BENZ OF ROCKVILLE CENTRE IS A 5 STAR DEALERSHIP! Buying a vehicle from them is a great experience … responsive, excellent pricing and very knowledgeable sales staff. But the CONTINUING relatio Buying a vehicle from them is a great experience … responsive, excellent pricing and very knowledgeable sales staff. But the CONTINUING relationship is built on top-notch service. That’s what keeps me coming back and MBRVC delivers the best! That's because they have the best people … Service Manager Vinnie Ruggieri is an expert, in touch with his staff and his customers’ needs. Service Advisor Justin Ferguson was knowledgeably helpful, friendly and effective. Mercedes-Benz of Rockville Center is the dealership to choose! My recent service experience had something new. My loaner was an EV! The EQB350 that I drove for 2 days was impressive, and interesting. Lifting off the throttle and you experience regenerative braking, the SUV was recharging the battery and slowing the vehicle! The vehicle was quiet, quick and the ride was smooth and responsive, with excellent handling. The EQB350 was everything I’ve come to expect from Mercedes-Benz of Rockville Centre. More

Helpful 0

Report | Print

The service department is very responsive to the needs of customers. Everyone is willing to do whatever is needed to make the service experience easy and quick. customers. Everyone is willing to do whatever is needed to make the service experience easy and quick. More

Helpful 0

Report | Print

My reason for coming the service center is because of Mr. Angelo. He is kind, patience and caring. When i bring my car he gives the best advise to me. Mr. Angelo is a professional person who loves his job an Angelo. He is kind, patience and caring. When i bring my car he gives the best advise to me. Mr. Angelo is a professional person who loves his job and the clients. He is the best '. More

Helpful 0

Report | Print

Anthony Angelo is always helpful n gives the best advice to me about my vehicle.. He is patient n kind n always helpful. Antoinette is compassionate n caring n always helps with anything l need. Sal from to me about my vehicle.. He is patient n kind n always helpful. Antoinette is compassionate n caring n always helps with anything l need. Sal from parts dept. helped me with getting new tires. More

Helpful 1

Report | Print

MBRVC is my top choice dealership. I appreciate the help and attention Elenita and the staff in general have provided me. Def would recommend to family and friends! and attention Elenita and the staff in general have provided me. Def would recommend to family and friends! More

Helpful 0

Report | Print

This dealership goes above and beyond to satisfy all the customers I can’t say enough about Samantha Patty and Mr. Bill Mehrkens, they are the reason why I own a Mercedes from Rockville Center, pure class! customers I can’t say enough about Samantha Patty and Mr. Bill Mehrkens, they are the reason why I own a Mercedes from Rockville Center, pure class! More

Helpful 0

Report | Print

My husband has nothing but issues with our GLE and the service center is not to the standards of Mercedes. This is our 3 Mercedes and the first and last with this outfit. The service manager named Ruggie service center is not to the standards of Mercedes. This is our 3 Mercedes and the first and last with this outfit. The service manager named Ruggieri is dismissive and hostile. Antoine will reply to this review to fake an interest to help you but it’s not genuine. Please go to another Mercedes dealer. More

Helpful 0

Report | Print