Vinny Varacalli | Page 5

Smooth and deliberate!! Jose was great and knowledgeable. Sales managers wanted to get a deal done. So it happened. No pressure just a mutual agreement to get the deal done. Jose was great and knowledgeable. Sales managers wanted to get a deal done. So it happened. No pressure just a mutual agreement to get the deal done. More

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Price is the only reason your dealership receives a 3. Leased the same car in 2016 which had a sticker of close to $5000 more than my 2020 and and basically paying the same monthly payment. This is unacce Leased the same car in 2016 which had a sticker of close to $5000 more than my 2020 and and basically paying the same monthly payment. This is unacceptable. I do realize it’s NMAC that makes the basic lease deal but I am a 4 time returning jelly Nissan customer. Where’s the loyalty value. In relation to your competitors the price was competitive though. Vinny and Corey are awesome. More

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Wonderful experience Great service , simple streamlined process, best knowledge of their products. Friendly and helpful staff. Overall would highly recommend to friends- Great service , simple streamlined process, best knowledge of their products. Friendly and helpful staff. Overall would highly recommend to friends- I already have! Thank you More

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New Vehicle Purchase Corey worked to find me the right car. He took care of everything to get the car ready, All I had to do was drive it off the lot. The service was ex Corey worked to find me the right car. He took care of everything to get the car ready, All I had to do was drive it off the lot. The service was excellent and very professional. Corey is easy to work with, informative and answered all of my questions. Because of this this, this is my 2nd Nissan purchased from Corey @ Kelly Nissan Lynnfield. More

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2019 Sentra lease I have leased many vehicles over the years from many different dealerships. I currently have 3 vehicles and all are leased through Kelly dealerships ( I have leased many vehicles over the years from many different dealerships. I currently have 3 vehicles and all are leased through Kelly dealerships (Jeep, Volkswagen, and now Nissan). Although they are obviously trying to sell you cars (it’s their job) they are not pushy and at no time do you feel pressured into a decision. They understand it’s a big investment and are up front and very helpful in choosing a vehicle that fits your particular budget and needs. I would definitely recommend any of the Kelly dealerships. More

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Vinny is the best! TOP NOTCH - 5 Star Service. Vinny is Great. I was referred to him by a friend. He's extremely attentive and determined to help you get to where you need to be. No pressure what s Vinny is Great. I was referred to him by a friend. He's extremely attentive and determined to help you get to where you need to be. No pressure what so ever. Didn't feel rushed or pushed into getting anything. Smooth transactions. I would definitely refer him to anyone. More

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I bought a car! I bought a car. I never enjoy the car buying experience as a whole. I do enjoy working with Mike Sullivan and the staff as a whole although I have I bought a car. I never enjoy the car buying experience as a whole. I do enjoy working with Mike Sullivan and the staff as a whole although I have very little contact with everyone else. More

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Brian Sosa is an excellent car salesman Brian was assigned to us and was business-like and friendly, answering all our questions and taking us out on a couple of test drives. Once we decided Brian was assigned to us and was business-like and friendly, answering all our questions and taking us out on a couple of test drives. Once we decided to lease a Rogue Sport, he oriented us well to the new vehicle, was patient with us in so doing especially with all the bells and whistles, and made himself available for any future questions. We highly recommend him to prospective buyers/leasers. More

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New 2019 Rogue Very easy, well planned out, ready when we got to the dealership. Good deal, well explained everything. This is our 2nd Rogue through Kelley of Nissan Very easy, well planned out, ready when we got to the dealership. Good deal, well explained everything. This is our 2nd Rogue through Kelley of Nissan. We went back because we were happy with the way we were treated. More

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Highly unethical practices A few weeks ago my son and I went to Nissan Lynnfield to test drive an Altima. We had a wonderful salesperson, Adriano Carlo. He was very personable a A few weeks ago my son and I went to Nissan Lynnfield to test drive an Altima. We had a wonderful salesperson, Adriano Carlo. He was very personable and not at all pushy. My son wasn’t ready to purchase that day but we came back the following week to test the car again trying to narrow the options. We dealt with a different sales person who was pretty new. After my son did his test drive he really didn’t like the pickup in the car. So Vinny Varacalli stepped and showed us a 2018 Maxima. It was in the showroom and my son really liked it so he test drove another 2018 Maxima to see if he liked the drive. He really liked it so we put a $200 deposit on the one in the showroom and said we couldn’t come back until the following Monday. We went back and found out that they sold the car. Not one person, the salesperson or the manager, called my son to ask if he still wanted to buy the car. Needless to say we were highly disappointed. So it may not be illegal, it is highly unethical!!! Vinny tried to find that exact car somewhere but couldn’t. He only did this to try to calm me down. By the way the person that allowed the sale was a General Manager, Cavan Dunn. Apparently he wasn’t concerned about another potential customer who put a deposit on a car. The only save in grace was Adriano who saw us and wanted to help and make us happy. He bent over backwards to find another car with different interior that the dealership then changed out the leather to replicate the original car. The only reason we ultimately bought the car was because of Adriano. He truly is an outstanding individual. So while I would not recommend anyone buying a car at this dealership, if you do, PLEASE only deal with Adriano. My son definitely got an education on sleazy, unethical car salespeople. More

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