Vinny Vitolo | Page 24

I was a pretty easy sell because I knew that I wanted a Tacoma from the outset, but I had to go to other dealers to be sure. Meeting and dealing with Vinny, made my decision much easier. I am in sales as Tacoma from the outset, but I had to go to other dealers to be sure. Meeting and dealing with Vinny, made my decision much easier. I am in sales as well and Vinny operates in the same manner that I try to operate. He understands that these are tough decisions and is not pushy, but still does his job in a friendly and professional manner. You have an excellent employee and even though I have only driven my vechile from the dealership to my house, you have a very happy customer. In addition, I am doing my fiancing through your dealership and had the pleasure of meeting Gary last night. His cooperation and personality made the overall experience better than a 5. Keep up the good work and look forward to being the proud owner of a Toyota for a very long time. Michael Hardy More

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The entire dealership is very professional which provides a very courteous and friendly atmosphere to shop in. Our sales consultant was Vinny Vitolo and he made the experience very enjoyable, which is unusua a very courteous and friendly atmosphere to shop in. Our sales consultant was Vinny Vitolo and he made the experience very enjoyable, which is unusual with most car sales staff in other dealerships. Vinny went out of his way to take a real interest in us as people, not just trying to sell a car.He spent time advising the pros and cons with certain options as well as lease versus buying. He really left the final decision up to us instead of trying to push the sale. Based on his professionl knowledge of the overall car dealership experience the final decision to lease the vehicle and drive it home same day was easy. When it came to sitting with the finance dept, Gary McNichol could not have been more professional and organized. He had all the paperwork sorted and ready and explained all the signature pages in simple lay mans terms which were easy to understand. The whole experience lasted 15 mins and was very concise and understandable which allowed us to get to the real issue, driving home our new vehicle. We highly recommend this dealership and want to thank Vinny and gary for making this a painless experience. More

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Vincent Vitolo made buying a new car almost fun. He knew Vincent Vitolo made buying a new car almost fun. He knew his product well, being able to answer all my questions quickly. Vincent was able to quic Vincent Vitolo made buying a new car almost fun. He knew his product well, being able to answer all my questions quickly. Vincent was able to quickly locate a XLE that ny wife wanted. The staff at DCH were pleasant and eager to be of assistance in the purchasing of my new Camry. The facilities there were noticeable clean, neat and comfortable. Although, the office where the Financial Services Manager interview took place was a little cramped, several other larger areas were clearly vacant at that time. More

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I gave the rating as it is because their service and their courtesy were excellent. The price could have been a little better since I was able to price it out a little better on the other dealers' websi their courtesy were excellent. The price could have been a little better since I was able to price it out a little better on the other dealers' website but they were more convenient for me to reach or to go to. More

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Vinny was very helpful and professional in our dealings with him. Delivery was relatively painless. Much better than any dealings we ever had with Freehold Hyundai. Toyota was honest and upfront with ev with him. Delivery was relatively painless. Much better than any dealings we ever had with Freehold Hyundai. Toyota was honest and upfront with every detail they provided to us. Not like Freehold Hyundai. More

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I had a very pleasant at the DCH Freehold Toyota dealership. My salesman Vincent Vitolo was very helpful and friendly!! Also, sales manager Steven Yap was very sincere. I had a wonderful purchase dealership. My salesman Vincent Vitolo was very helpful and friendly!! Also, sales manager Steven Yap was very sincere. I had a wonderful purchase at the DCH Freehold Toyota! If we need another car I will definitely go back there again! More

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Vinny was extremely cooperative, friendly and efficient in the purchase of our new vehicle. He was always willing to answer all and any questions we asked him. He would also tell us that we should not in the purchase of our new vehicle. He was always willing to answer all and any questions we asked him. He would also tell us that we should not hesitate to call him for any questions we would have any time after we had purchased the Avalon Ltd. I would definitely make another purchase from a sales associate like Vinny. More

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We found Vinny Vitolo to be very knowledgeable about Toyotos. He was able to answer all our questions about the RAV4. He made sure we got everything in the car that we wanted. He saw to it that we we Toyotos. He was able to answer all our questions about the RAV4. He made sure we got everything in the car that we wanted. He saw to it that we were completely satisfied. He always treated us more like a friend than a customer. Because the RAV4 is a popular model, we had to wait awhile for it to come in. Vinny either called us or sent an email to update us on its status. Not only would I recommend this dealership but I would highly recommend Vinny. More

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I had a wonderful experience at this Dealership. I walked in late at night and my salesman Vinny had me out within an hour, driving my new Toyota Camry. Thank you Vinny for a great experience and I l walked in late at night and my salesman Vinny had me out within an hour, driving my new Toyota Camry. Thank you Vinny for a great experience and I look forward to leasing or buying a new car from you in the future. More

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I just recently purchased a 2009 White Toyota Highlander 4WD from DCH Freehold Toyota Scion and the experience I had was phenominal. I had been to the Sansone Toyota dealership 1 day prior coming to DCH an 4WD from DCH Freehold Toyota Scion and the experience I had was phenominal. I had been to the Sansone Toyota dealership 1 day prior coming to DCH and and was very unhappy with my visit their. I had gone to Sansone looking for some questions answered that I had about the Highlander and a trade in that I had. I walked the lot and then walked the showroom looking like I was a customer who needed help, many of the sales members had looked at me but nobody approached me. I then left, while in the parking lot another sales man saw I looked displeased and asked if I needed something. At that point I was willing to give this guy a chance to get the answers I was looking for. He at the time was very helpful, we talked a great length and we did take a Highlander out for a test drive. I was also very happy with the trade in value for my 2005 Ford Explorer the only hold back was that I wasn't sure what color I wanted and they didn't have many on the lot. I returned home that morning and looked online at the different colors, I had picked 2 that I liked and called the sales man back becuase he said if I had found a color that I liked he could search the data base for those colors. To cut this portion of the story short that was the last time I talked to him, we had arranged a time to meet again a few days later and to this day he has still yet to call me back. I understand that the demand for cars are high right now with the government program and if he couldn't find what I was looking for he should at the very least given me a call back. I will never go back to or reccommend Sansone to anybody I know. Now onto my experience at DCH!!! I work in the customer service field myself so I already know a lot about how to treat people and have a certain expectation when shopping for myself. As soon as I walked into DCH showroom I felt good, it was busy and all sales man were with customers. To my own good luck Vincent Vitolo had approached me and asked if I needed help. From that moment on every thing was seemless. I had only stopped into DCH Freehold to have some questions answered as well and too see what they could do for me that Sansone couldn't. I left that evening with a brand new car. Vinny treated me as if I was family and not as if I was just another annoying customer. Not only was Vinny very welcoming but every other sales man/women that I passed either in the halls, the showroom or even the bathroom they all greeted me with a smaile and a Hello. Every step of my expeirence was smooth, from walking the lot and finding the Highlander I wanted, to talking about numbers and trade in value, to sitting down with Justin and signing all the finance papers and right up to when I drove off the lot with my new car. Needless to say I will without a doubt recommend DCH Freehold to anyone I know and the next Toyota I buy will be with Vinny at DCH. More

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