Virginia Ridgeway
Virginia Ridgeway at Marlow Ford

Virginia Ridgeway

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of Virginia Ridgeway

April 04, 2026

Dealership Rating
Employee Rating

Darrell was very professional and knew his job well. The communication was great. They replaced my engine and so far everything has been going good. I would recommend them to anyone. More

by Garyp2586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

March 02, 2026

Dealership Rating
Employee Rating

?? I am very pleased with the work that is done on my vehicle. Staff is very friendly More

by foxteresa64
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Mar 24, 2026

Marlow Ford responded

Thanks so much for the kind words! We’re really glad to hear you’re happy with the work on your vehicle and that the team has been friendly along the way. Virginia will appreciate the shoutout too. We truly appreciate your support and look forward to seeing you again next time!

March 02, 2026

Dealership Rating
Employee Rating

They are a honest dealer ship I have dealt there before and always got good service. More

by jkthomas2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Mar 24, 2026

Marlow Ford responded

Thanks so much for the kind words! We really appreciate your continued trust and are glad to hear you’ve consistently had good service with us. Being honest and dependable is what we’re all about. We look forward to seeing you again next time!

February 28, 2026

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Employee Rating

They are always friendly and they explain what my car needs before working on it. They usually get my car in as soon as possible. More

by patricia8
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Mar 24, 2026

Marlow Ford responded

Thanks so much for the kind words! We’re glad to hear the team has been friendly, keeps you informed, and gets you in as quickly as possible—that’s exactly what we aim for. We really appreciate your trust and look forward to seeing you again next time!

February 26, 2026

Dealership Rating
Employee Rating

Darrells and the crew are always great to work with. They always provide quality work and keep you updated on what is happening. Great job folks. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Mar 24, 2026

Marlow Ford responded

Thanks so much, Bob! We really appreciate the kind words and your continued trust in Darrell and the team. Keeping you informed and delivering quality work is exactly what we aim for every time. Thanks again for your support—we’ll be here whenever you need us!

February 17, 2026

Dealership Rating
Employee Rating

Top notch very good and fast service. Less than 15 minutes and back on the road. Virginia and her tech explained everything about what was wrong and needed to be done. More

by timwilliams0
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Mar 24, 2026

Marlow Ford responded

Thanks so much, Tim! We really appreciate the kind words. Glad to hear you were in and out so quickly—that’s what we aim for. Virginia and the tech will be happy to know they took good care of you and explained everything clearly. Thanks again for your support, and we’ll see you next time!

February 13, 2026

Dealership Rating
Employee Rating

Very professional service. Service was quick. Employees were professional. I will Recommend them to family and friends More

by KWalton
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Feb 13, 2026

Marlow Ford responded

Thanks so much for the kind words! We’re glad to hear everything was quick and professional—that’s exactly what we aim for every day. We truly appreciate the recommendation to your family and friends. That means a lot to us. We’ll be here whenever you need us!

January 28, 2026

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Employee Rating

Fast and Excellent Service! ! Darrell ensured I was taken care, new tires -FAST reliable service! More

by Sonny L Cubbage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Feb 13, 2026

Marlow Ford responded

Thanks so much, Sonny! We’re glad to hear everything was fast and smooth with your new tires. Darrell always works hard to make sure our customers are taken care of, and he’ll appreciate the shoutout. We’re grateful for your trust and look forward to helping you again whenever you need us!

January 21, 2026

Dealership Rating
Employee Rating

Efficient and quality They were efficient and the quality of work was good No No More

by Jnj.marszycki
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Feb 13, 2026

Marlow Ford responded

Thanks so much for the review! We’re glad to hear everything was efficient and that you were happy with the quality of the work. That’s exactly what we aim for every time. We appreciate you choosing us and look forward to helping you again whenever you need us!

January 17, 2026

Dealership Rating
Employee Rating

Excellent they always get me in and out and do a great diagnostic on my vehicles More

by Kkibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Feb 13, 2026

Marlow Ford responded

Thanks so much for the great review! We’re glad to hear we’ve been able to get you in and out quickly and take good care of your vehicles. That’s always our goal. We appreciate your continued trust and look forward to seeing you next time!

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