Virginia Ridgeway
Virginia Ridgeway at Marlow Ford

Virginia Ridgeway

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Virginia Ridgeway

February 17, 2026

Dealership Rating
Employee Rating

Top notch very good and fast service. Less than 15 minutes and back on the road. Virginia and her tech explained everything about what was wrong and needed to be done. More

by timwilliams0
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

February 13, 2026

Dealership Rating
Employee Rating

Very professional service. Service was quick. Employees were professional. I will Recommend them to family and friends More

by KWalton
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Feb 13, 2026

Marlow Ford responded

Thanks so much for the kind words! We’re glad to hear everything was quick and professional—that’s exactly what we aim for every day. We truly appreciate the recommendation to your family and friends. That means a lot to us. We’ll be here whenever you need us!

January 28, 2026

Dealership Rating
Employee Rating

Fast and Excellent Service! ! Darrell ensured I was taken care, new tires -FAST reliable service! More

by Sonny L Cubbage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Feb 13, 2026

Marlow Ford responded

Thanks so much, Sonny! We’re glad to hear everything was fast and smooth with your new tires. Darrell always works hard to make sure our customers are taken care of, and he’ll appreciate the shoutout. We’re grateful for your trust and look forward to helping you again whenever you need us!

January 21, 2026

Dealership Rating
Employee Rating

Efficient and quality They were efficient and the quality of work was good No No More

by Jnj.marszycki
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Feb 13, 2026

Marlow Ford responded

Thanks so much for the review! We’re glad to hear everything was efficient and that you were happy with the quality of the work. That’s exactly what we aim for every time. We appreciate you choosing us and look forward to helping you again whenever you need us!

January 17, 2026

Dealership Rating
Employee Rating

Excellent they always get me in and out and do a great diagnostic on my vehicles More

by Kkibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Feb 13, 2026

Marlow Ford responded

Thanks so much for the great review! We’re glad to hear we’ve been able to get you in and out quickly and take good care of your vehicles. That’s always our goal. We appreciate your continued trust and look forward to seeing you next time!

January 14, 2026

Dealership Rating
Employee Rating

Excellent as always friendly service from all staff that I made contact with. Marlo is a top notch dealership from sales to service. More

by timwilliams0
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Feb 13, 2026

Marlow Ford responded

Thanks so much, Tim! We really appreciate the kind words and your continued support. It’s great to hear that everyone you worked with made it a friendly experience—that’s exactly what we aim for from sales to service. We’re grateful you consider us top notch and look forward to seeing you again next time!

January 14, 2026

Dealership Rating
Employee Rating

Came in for a battery check and needed a replacement. Took less than an hour. Great! More

by CARTMILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Feb 13, 2026

Marlow Ford responded

Thanks so much for the great review! We’re glad we could get your battery checked and replaced quickly and have you back on the road in under an hour. Darrell and Virginia will appreciate the shoutout—they always work hard to make things smooth and easy. We appreciate you coming in and look forward to helping you again whenever you need us!

November 27, 2025

Dealership Rating
Employee Rating

Excellent customer service! Computer work on the car took awhile for a solution and parts but was completed perfectly. I will use Marlow Ford again for my future car repairs! More

by fishing.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Dec 23, 2025

Marlow Ford responded

Thanks so much for the review! We’re glad to hear everything got resolved—even if it took a little time—and that the repair was done right. We really appreciate your patience and your trust, and we’ll be here whenever you need us again!

November 26, 2025

Dealership Rating
Employee Rating

Marlow Ford is always timely, professional, and technically adept. I value the professionalism of Marlow Ford. Marlow Ford is always timely, professional, and technically adept. More

by clzeman
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Dec 23, 2025

Marlow Ford responded

Thanks so much for the thoughtful review! We’re glad to hear you consistently have a great experience with the team at Marlow Ford. Your trust in our professionalism and technical know-how means a lot to us. We’re always here when you need us!

October 18, 2025

Dealership Rating
Employee Rating

Everyone is very nice and they always complete any service I have ever had in a timely manner! More

by Ehlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Nov 12, 2025

Marlow Ford responded

Thanks so much for the kind words! We’re glad to hear the team’s been taking good care of you and keeping things on schedule. We really appreciate you coming back to us, and we’ll be here whenever you need anything!

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