Virginia Ridgeway
Virginia Ridgeway at Marlow Ford

Virginia Ridgeway | Page 9

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Virginia Ridgeway

July 25, 2023

Dealership Rating
Employee Rating

Excellent excellent fantastic courteous friendly awesome and the best. Out of this world and cant be matched. More

by Studebaker53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox, Everyone

Jul 26, 2023

Marlow Ford responded

WOWSERS!! Thank you for your perfect five-star review!! I'm super thrilled that our service matches the magnificent words you used to describe us! At Marlow Ford, we strive to do our best and work exceptionally hard to ensure each customer leaves with a massive smile! Have a blessed day, and see you soon!

July 20, 2023

Dealership Rating
Employee Rating

Darrell is always kind and knowledgeable. Marlow Ford always does a fantastic job. Recommend all the time. More

by laurasours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox

Jul 21, 2023

Marlow Ford responded

Thank you for your marvelous five-star review!! I'm so glad Darrell could provide kindness and vital knowledge to you! I'm thrilled that you believe we always do a fantastic job because, truthfully, we do! Thank you for recommending us! I can't wait to welcome you back with open arms, as we help you and your vehicle stay in perfect shape!

July 07, 2023

Dealership Rating
Employee Rating

I've always been pleased with the work marlow Ford has done on my vehicles. My family uses the service department for all of our vehicles. An app to schedule service would be great! More

by kristina3435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Marlow Ford responded

Thank you for your marvelous five-star review!! I'm also pleased you find Marlow Ford efficient, excellent, and transparent! I'm thrilled Marlow Ford is a memorable service icon to your family! I appreciate your suggestion for a new scheduling service app, and I will address this idea with the staff. Thank you for your recommendation and advice. Have a blessed day!!

July 06, 2023

Dealership Rating
Employee Rating

Follow for is an awesome dealership. This is my second time back. Whether buying another vehicle service was great. Their service center mechanical center is just totally awesome. I will More

by samiam304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox, Anthony the salesman and Robstown back

Jul 07, 2023

Marlow Ford responded

Thank you so much for your blissful five-star review!! I'm so gloriously thrilled you found Marlow Ford to be totally awesome!! We work hard to be awesome, and I appreciate that you found every nook and cranny of our job to be five stars!! We value our customers tremendously and want you to feel the king of the world when you visit us and drive off with a healthy car and a peaceful and joyful mind. Thank you for recommending us! I'm excited to welcome you back and make your next experience perfect!

June 21, 2023

Dealership Rating
Employee Rating

They are the best around been going there for over 20 years. First class and caring for every need. Attention and attitude are second to no one. Keep up the great work! More

by FRANK477
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox

Jun 22, 2023

Marlow Ford responded

Wow, thank you for your superb five-star review! I'm honored to have been your go-to destination for over 20 years!! Our team is dedicated to providing first-class service, catering to your every need with utmost care and attention. Your continued support dazzles me, and we'll keep delivering the same outstanding experience you've cherished for two decades! Keep adventuring, and we'll be here to make each visit even more extraordinary!

June 17, 2023

Dealership Rating
Employee Rating

I was very pleased with the prompt and courteous service at Marlow Ford. I wouldn’t trust my vehicles with anyone else! More

by Pappyq53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox

Jun 19, 2023

Marlow Ford responded

Wow, thank you for your incredible five-star review! I'm exhilarated that you were pleased with our prompt and courteous service at Marlow Ford. Your trust means more than the world to me, and I'm honored to be your go-to destination for all your vehicle needs. Rest assured, we'll continue to provide you with exceptional service, going above and beyond to exceed your expectations. So buckle up and get ready for more remarkable adventures together. We're here to keep your vehicles running smoothly and safely. Thank you again for your support, and we look forward to serving you with a smile in the future!

June 11, 2023

Dealership Rating
Employee Rating

Anthony is a great service manager. The service has been great fir my Ranger and RV. More

by p.bradshaw_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox

Jun 12, 2023

Marlow Ford responded

Thank you for the four-star review!! Anthony is like a superhero for your vehicle, ensuring top-notch service and care. With his expertise and outstanding service, your Ranger and RV are in great hands, ready to conquer any adventure on the road ahead. We excitedly anticipate serving you again to total satisfaction in the future!!

June 08, 2023

Dealership Rating
Employee Rating

My carpet on driver side had black grease or dirt and door jam as well. There was spilled oil on my license plant and all under hood which I had to clean. Upsetting that no one bothered to clean up what More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2023

Marlow Ford responded

Dear valued customer, thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and disappointment you experienced during your recent visit. We understand how frustrating it can be to find your vehicle in less than pristine condition, and we want to assure you that we take your feedback seriously. We have addressed this issue with our team to ensure that such oversights are avoided in the future. Your satisfaction is our top priority, and we hope to have the opportunity to make it up to you in the future with an exceptional service that exceeds your expectations.

June 08, 2023

Dealership Rating
Employee Rating

Always treated well when take vehicle there and when it's possible I will continue to take my vehicle there More

by robinlthompson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Jun 09, 2023

Marlow Ford responded

Hey there! We're thrilled you've always had a great experience bringing your vehicle to us. We value your trust and loyalty, and we'll continue to provide you with top-notch service whenever you visit. Thank you for your kind words and ongoing support. We're here for you and your vehicle, so don't hesitate to reach out whenever you need assistance. Drive safely, and see you next time at Tri-State Nissan!!

June 07, 2023

Dealership Rating
Employee Rating

Excellent Service Department good service,professionalism,qualified mechanics, I have never had a problem with any scheduled service. More

by James Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox

Jun 08, 2023

Marlow Ford responded

James, thank you for your outstanding five-star review! We're delighted you had an excellent experience with our Service Department. Our team takes pride in providing top-notch service with a touch of professionalism, and our highly qualified mechanics are dedicated to ensuring your vehicle receives the best care. We're thrilled that your scheduled services have always been problem-free, and we can't wait to continue surpassing expectations and satisfaction!

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