Vitaly Gurvich | Page 2

Originally wrote a bad review I initially wrote a bad rating for this dealership but after FINALLY coming to an agreement I can accept I have to say I am impressed with how hard I initially wrote a bad rating for this dealership but after FINALLY coming to an agreement I can accept I have to say I am impressed with how hard Vitali worked to keep me as a customer and keep my business. Thank you. He listened, he understood and he came through for me. More

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2018 great deals Bob Erwin was great assisting me with my purchase of a 2018 RAV4, he was persistent and continued to help until I found the vehicle that best suited m Bob Erwin was great assisting me with my purchase of a 2018 RAV4, he was persistent and continued to help until I found the vehicle that best suited my needs. Bob followed up after the sale to ensure my happiness and see if I needed anything else. He along with Vitaly Gurvich and George Thompson worked a great deal for me. A great experience overall, will refer all my friends to Bob, Vitaly and George. More

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Great car buying experience! I had a very memorable car buying experience here and I have already shared with my friends and family. Joshua was very patient, professional, and pr I had a very memorable car buying experience here and I have already shared with my friends and family. Joshua was very patient, professional, and provided top-notch customer service. He provided a thorough knowledge of the vehicle I was interested in and was super super accommodating. He is a fine salesman and promptly answered my questions with accurate answers and was very pleasant to work with. He made himself available throughout the sales process and it’s very much appreciated. Joshua, Vitaly, Jeremy and everyone that helped me were patient, kind and that made me feel comfortable and I liked the casual environment. Koons has a very excellent sales staff. They will try to make your car buying experience as easy as possible. The vehicles are priced very reasonably. I highly recommend this dealership if you’re in the market for a new vehicle. More

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Buy New Rav4 Was the best experience we have had buying a car. Eugene went above and beyond to help us get the car that we wanted, we made drive test of Rav4, talk Was the best experience we have had buying a car. Eugene went above and beyond to help us get the car that we wanted, we made drive test of Rav4, talk about price . The financial girl Regina were very quick efficient and helpful. I will recommend Koontz to everyone. Thanks you Eugene, Regina Vitaly. Albert Aynbinder More

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Quick,professional,easy Was the best experience we have had buying a car. We had a trade involved process was very smooth and the guys made the transition very easy. Steve we Was the best experience we have had buying a car. We had a trade involved process was very smooth and the guys made the transition very easy. Steve went above and beyond to help us get the car that we wanted. The financial guys and staff were very quick efficient and helpful. I Wil recommend the used car group at Koontz to everyone. Thanks you Beth and Orlando Ibanez More

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Great experience This was a great experience Mr Yelton explained all the steps in a manner of facts making it easier for me to get the whole picture and voice any ques This was a great experience Mr Yelton explained all the steps in a manner of facts making it easier for me to get the whole picture and voice any questions that I had. More

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outstanding Thank you very much for excellent service you people know what an appointment is,I was done within an an hour. The whole process was streamlined with Thank you very much for excellent service you people know what an appointment is,I was done within an an hour. The whole process was streamlined with explanations of the next step again thank you very much. More

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Koons Westminster Toyota and Damien Lacks were great! I recently purchased a new truck from Koons Westminster Toyota and it was by far the best car buying experience that I have had in all my years! And I I recently purchased a new truck from Koons Westminster Toyota and it was by far the best car buying experience that I have had in all my years! And I say that after buying cars for more than 20 years! My salesperson, Damien Lacks, was very professional and detailed. Damien took the time to listen and answer all of my questions. Usually when you go to a car dealership, they try to size you up first to see how much you can afford or see what type of monthly payment you are interested in. Car salespeople usually seem more about closing the deal and rushing you before you can really make a decision. Damien was nothing like that; he took the time to find out what I was looking for, and explained all the available options. Before we left the dealership for the test drive, he walked around the whole truck and pointed things out and explained how everything worked, including minor details. He did the same for the inside of the truck. When we got back from the test drive, I had questions about some of the other trim levels compared to the model I tested. Damien walked the lot with me and pointed out all of trim levels including similarities and differences. Once I decided to go forward with the purchase, the rest of the buying process went very smooth. I met with one of the finance managers to talk about preliminary numbers and available financing options. He explained everything and allowed me time to think everything through. I didn't feel pressured or that I had to make a decision quickly. Before I left the dealership with my truck, Damien sat in the truck with me to make sure I knew how to use everything , including the 4-wheel drive and he even connected my phone to the bluetooth system. I drove away with my new truck and I didn't feel cheated or that I didn't get the best deal! Koons Westminster is a great dealership and my salesperson, Damien lacks, is the best! I would recommend Koons Westminster Toyota to anyone! More

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Excellent Experience I knew the vehicle that I wanted and after trying to work with local dealerships, a friend referred us to Koons. We drove 4 hours to Koons and it wa I knew the vehicle that I wanted and after trying to work with local dealerships, a friend referred us to Koons. We drove 4 hours to Koons and it was worth it. It was a pleasure to work with Damien. Friendly, professional, responsive and no pressure is how I would describe my experience with him. He understood this purchase was a big deal to me. I would highly recommend that you work with Damien. Vitaly was excellent as well. He took the time to answer all of my finance questions quickly and transparently. Very impressive. More

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Daughters 1st new car! Brought my daughter in to buy a new car. We had gotten in touch with Matt Hands who explained the process to her in a way she understood. He told her Brought my daughter in to buy a new car. We had gotten in touch with Matt Hands who explained the process to her in a way she understood. He told her everything she needed and received it via fax. When we got to the dealership she was already approved! All she had to do was pick out her car and drive home! I'm sure Koons has a new customer for life, and when my wife and I need a new car we're going straight to Matt Hands at Koons Toyota Westminster! Very Happy! Matt Hart More

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