Vivian Keshtgar
Vivian Keshtgar at Mercedes-Benz of Massapequa

Vivian Keshtgar | Page 8

Service Advisor

Mercedes-Benz of Massapequa

101 East Sunrise Highway
Amityville, NY 11701

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260 Reviews
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260 Reviews

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260 Reviews of Vivian Keshtgar

July 07, 2021

Dealership Rating
Employee Rating

Vivian Keshtgar has been our service rep for years. She is very friendly and caring. My husband and I get both of our cars serviced at Mercedes of Massapequa where they are very thorough in keeping our ca More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Mercedes-Benz of Massapequa responded

Marie, nothing means more to us than learning that our team has delivered top-notch service for you and your loved ones throughout the years. Thank you for trusting our dealership to be your go-to time and time again here at Mercedes-Benz of Massapequa.

July 04, 2021

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Employee Rating

Professional and friendly reps. Nice and clean environment. Quick turn around dropping off and picking up your car. More

by Rfregara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Mercedes-Benz of Massapequa responded

Hello - and thank you for highlighting your experience with our Service Department here at Mercedes-Benz of Massapequa. It's our goal to ensure your visit is nothing less than clean, comfortable, and timely. Take care, and please let us know how else we can assist you.

July 04, 2021

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Employee Rating

Good service but disappointed that they did not have a promised loaner for me even though my appt was made over two weeks ago. Better than last year, when I paid for windshield wipers that weren’t repla More

by kathys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Mercedes-Benz of Massapequa responded

Kathy, Thank you for bringing your recent visit with our Service Department to our attention here at Mercedes-Benz of Massapequa. Although it sounds as though your experience was overall positive, I invite you to share any further feedback or thoughts you might have. Please reach out to me with your preferred contact information, and I will ensure a manager gets in touch. Sincerely, Gregg Vitello gvitello@mynewbenz.com

July 04, 2021

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Employee Rating

I highly recommend Albert! He is skilled and genuine. He will do anything so you leave with a smile and wanting to come back for more! More

by RJ1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert -Sales

Jul 08, 2021

Mercedes-Benz of Massapequa responded

Hi there - sounds to us like you had a enjoyable visit with our team here at Mercedes-Benz of Massapequa. We look forward to continuing to exceed your expectations with each visit.

June 19, 2021

Dealership Rating
Employee Rating

I noticed there was a problem with my front tire. I called Mercedes and they were able to give me an immediate appointment. Vivian Keshtgar was very accommodating and pleasant. She made my visit stress More

by Annette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 07, 2021

Mercedes-Benz of Massapequa responded

Annette - we understand how important your schedule is, and that's why it's our team's prerogative to get your Mercedes-Benz back in top notch in a timely manner so you can get back on the road. We're thrilled to know that we were able to make it every bit as stress-free of an experience as it should be here at Mercedes-Benz of Massapequa.

June 07, 2021

Dealership Rating
Employee Rating

Excellent Service Always Professional and quality Excellent Service Always Professional and quality workmanship all the time The entire team are friendly and welcoming. Its the same with the sales More

by 7185295967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne McCrae, Jay Lettieri , Bruce Kitchens

Jul 07, 2021

Mercedes-Benz of Massapequa responded

Hello, and thank you for recognizing the level of service provided to you by our team here at Mercedes-Benz of Massapequa. Customer service is our top priority, and we're elated that this was evident during your visit.

May 24, 2021

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Employee Rating

The best service for your Mercedes Benz! This dealership has given me the confidence to always come here for any reason. They are most professional, competent and friendly. More

by gnossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne McCrae, Jay Lettieri , Bruce Kitchens, Victoria Giley

May 17, 2021

Dealership Rating
Employee Rating

Our salesman/rep Paul Napper is a really nice man and very helpful.. we were offered a generous trade in on our 2019 Mercedes and ended up purchasing a new 2021 GLB 250, which is AWESOME.. service depart More

by RHHALFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

RHHALFORD responded

great experience, thank you, we love our 2021 GLB 250 !!!!

May 15, 2021

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Employee Rating

Excellent service !!!! I would recommend having the service done at Massapequa ! Very professional and kind and I will continue doing business with Mercedes of Massapequa ! More

by J4perez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 14, 2021

Dealership Rating
Employee Rating

All my dealings with Mercedes have been above and beyond what I have expected. To start Mr. Murdock is one of the nicest person, he truly cares and ensures to answer all your questions. He is a Gem!!! Every More

by gracious02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Murdock

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