Vivian Montes
Vivian Montes at Ken Garff Mercedes-Benz of Salt Lake City
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Vivian Montes

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Vivian Montes

April 29, 2025

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Employee Rating

Vivian, in service, is simply outstanding. I have been a customer of Garff Mercedes for over 40 years. Vivian is a perfect example of why I will keep coming back. And I must mention Toni, wh More

by ray@kimber.com
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Recommend Dealer
Yes

April 29, 2025

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Employee Rating

Best service department ever! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! More

by TANNIEHYDE
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Recommend Dealer
Yes

April 26, 2025

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Excellent customer service both in sales and service. The service staff always goes above and beyond. True professionals. More

by stephanie2051
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Recommend Dealer
Yes
Apr 28, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 08, 2025

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Employee Rating

Vivian montes is amazing mechanical advisor, she makes my cars run like a clock thanks, I recommend her deeply, also the hole dealership is very helpful,, sincerely,, Gustavo pascual,,,,, More

by Pascualenterllc
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 01, 2025

Dealership Rating
Employee Rating

Great service! Vivian was very accommodating and made sure that everything was taken care of. Great communication and work was done on time. Thank you More

by Al Farshchian
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 29, 2025

Dealership Rating
Employee Rating

Vivian is extremely attentive to details and keeps you informed during the day .Excellent customer service and communication. More

by tgeorge
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 26, 2025

Dealership Rating
Employee Rating

Our service was excellent. Vivian was helpful with all our needs! We will come back. More

by BONNIEKHOWE
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Recommend Dealer
Yes

Other Employees Tagged: Dillon Jones

Mar 28, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 19, 2025

Dealership Rating
Employee Rating

She was very kind and helpful to work with. She made my visit very helpful and easy. More

by RONISADEGHI
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Recommend Dealer
Yes
Mar 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 15, 2025

Dealership Rating
Employee Rating

Vivian was great , top tier service and excellent customer support. Always quick to respond to any questions. Five star support More

by tgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 13, 2025

Dealership Rating
Employee Rating

Vivian is great, always quick to respond and very informative. She is a true asset to your team. More

by tgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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