Vivian Montes
Vivian Montes at Ken Garff Mercedes-Benz of Salt Lake City

Vivian Montes | Page 3

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.7
171 Reviews
4.7

171 Reviews

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171 Reviews of Vivian Montes

November 21, 2025

Dealership Rating
Employee Rating

Vivian is the best. Her professionalism is 2nd to none. The car was done in a quick and professional manner. Definitely will be bringing it back! More

by giogonzalez56
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

November 18, 2025

Dealership Rating
Employee Rating

Amazing customer service, Vivian was very responsive and attentive. They were very quick and very professional. More

by pouyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Satterfield , Jenna Degranfield finance manager 5 stars

November 10, 2025

Dealership Rating
Employee Rating

A first class service department and very professional staff. Vivian is a professional representative for the Ken Garff dealership. She provides great communication on the status of the vehicles that are More

by dougblanken
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 07, 2025

Dealership Rating
Employee Rating

The service on my vehicle was handled professionally from start to finish. My wife and I were treated very well during the visit. More

by DAVE@MONEYHUN.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 30, 2025

Dealership Rating
Employee Rating

My car has more than its share of extremely expensive and frequent mechanical issues and thanks to Vivian Montes, the process has been much easier to handle. She is very responsive, courteous and her communi More

by sallygp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 29, 2025

Dealership Rating
Employee Rating

exceeded my expectations by doing extra work that I forgot needed to be done. it was helpful. More

by brad@kornerstoneadmin.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garret Olson

Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 17, 2025

Dealership Rating
Employee Rating

Vivian was very helpful and professional. I would hire her to do customer service for my company More

by wilson.steve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

The service was friendly and happy with the results. Love my beautiful car. They treat the customer well. More

by kellievans6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 17, 2025

Dealership Rating
Employee Rating

She went above and beyond and made me feel valued as a client. I didnt feel like she was being pushy More

by davidm27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 09, 2025

Dealership Rating
Employee Rating

Super helpful and kept me in the loop the entire time. 10/10 will bring cars back here every time :) More

by Woods.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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