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Vivian Montes
Vivian Montes at Ken Garff Mercedes-Benz of Salt Lake City
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Vivian Montes | Page 5

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.6
48 Reviews
4.6

48 Reviews

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48 Reviews of Vivian Montes

February 24, 2024

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Service was to expensive and issues with the car was not fixed. Plastic shield came off on the drive home. More

by hodgsonfamily2001
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No
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Feb 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your review. We’re sorry to hear that your service experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Dave Bennion, General Manager daveb@kengarff.com

February 24, 2024

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I like to work with ken garf, because I had such a good experience with Brett when buying a car that it carries over into maintenance also. More

by DRPALMER0
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

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Feb 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 24, 2024

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Great customer service. We were offered a loaner because of parts having to be ordered. More

by lesley.reynolds
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Yes
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Feb 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 23, 2024

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Everything was resolved quickly. Great service. Would highly recommend them for sales and service on Mercedes vehicles. More

by JWOGILVIE
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Yes
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Feb 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 21, 2024

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Kyle, Denice, Toni and Arleigh are True to the ethos of Mercedes Benz. Superior care for the customer, Superior Knowledge of the product, Superior Expertise in Tradecraft. Truly a Traditional Mecedes Expe More

by mikepwashburn
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Jeffrey, Braiden Draper, Denice Jeffrey, Dave Hoffman, Mike Griffiths

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Feb 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 17, 2024

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There are three dealerships to cover the Norther Utah market. Ken Garff makes each customer count More

by John Bullock
Recommend Dealer
Yes
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February 16, 2024

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I have bought several Mercedes from Garff and loved them all. New and preowned. Good service, good sales team who are not pushy. Everytime it has been a good experience. More

by gfitz
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Recommend Dealer
Yes

Other Employees Tagged: Rossi Yerage, Jared Benjamin

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February 15, 2024

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Easy drop off and pick up. Everyone was very helpful. Car was clean and ready to go.. More

by jami
Recommend Dealer
Yes
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Feb 16, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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