Viviana Saenz

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful feedback! We’re glad our team took great care of you and got the job done right. We appreciate you choosing us!

Norm Reeves Honda Superstore - Huntington responded

Seven-plus years is a pretty impressive relationship with a service department! Jeremy, it’s great to know Viviana and the rest of the advisors have continued to earn your trust with knowledgeable answers and excellent service.

Norm Reeves Honda Superstore - Huntington responded

An extended warranty is there for moments like this, and we’re happy Viviana helped you make the most of that coverage. Thanks for recognizing her support and for trusting our team to get your maintenance concern handled!

Norm Reeves Honda Superstore - Huntington responded

Mission accomplished: the right tire found, delivered, and installed when you needed it. Thanks for recognizing the team’s effort and great customer service!

Norm Reeves Honda Superstore - Huntington responded

The best recommendations come from someone who knows the history, not just the current mileage. Viviana's attention to your vehicle's past and her straightforward advice are exactly what build long-term trust. Reading "she is the BEST!" is the kind of thing that brightens an entire service department.

Norm Reeves Honda Superstore - Huntington responded

A longer service visit is a little easier when everything along the way is handled well. Viviana and the team worked to make sure your Honda received the care it needed, and we appreciate your honest note about the wait time. We’ll keep that feedback in mind as we continue improving the full service experience.

Norm Reeves Honda Superstore - Huntington responded

Getting the right part when you need it is a win worth celebrating. Viviana helped keep everything moving so your tire could be handled the same day. Thank you!

Norm Reeves Honda Superstore - Huntington responded

Trust is built one visit at a time, and it means a great deal to know Norm Reeves Honda has consistently earned yours. Our team appreciates being part of your vehicle's journey over the years.

Norm Reeves Honda Superstore - Huntington responded

Great service is made up of a lot of little ingredients, and we're happy to hear yours included speed, communication, and value. It sounds like everything came together just right. We'll look forward to seeing you again down the road.