Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Viviana Saenz

Overview Reviews (411) Inventory (221)

Contact Me

View All Employees

< View All Employees

Viviana Saenz

Viviana Saenz | Page 2

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

Contact Me

4.9

411 Reviews

Overview Reviews (411) Inventory (221)

4.9

411 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Viviana Saenz

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

411 Reviews of Viviana Saenz

September 06, 2026

Dealership Rating

Employee Rating

The night drop is super convenient and a team member always calls you first thing in the morning. All the service members are friendly and helpful. always calls you first thing in the morning. All the service members are friendly and helpful. More

by LDWinOC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck, Benito Torres

Sep 08, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Drop your vehicle off at night, wake up, and hear from the team first thing in the morning. That kind of routine can make vehicle service fit much more easily into a busy schedule! We're happy the night drop and our team's friendly communication have made such a positive impression.

September 02, 2026

Dealership Rating

Employee Rating

Wonderful. Viviana is great. Always a pro. ???? It's always very professional. And receive complimentary car wash. ?? Viviana is great. Always a pro. ???? It's always very professional. And receive complimentary car wash. ?? More

by Vitomr2001

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

Sep 02, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Wonderful is a word we’re happy to see! Thank you for calling out Viviana’s professionalism and that complimentary car wash. We hope your vehicle left looking as good as your visit felt.

September 01, 2026

Dealership Rating

Employee Rating

She did a great job. Was able to listen carefully to my questions and provide a very reasonable answer. Was able to listen carefully to my questions and provide a very reasonable answer. More

by D.M.Choi

Verified Customer

Recommend Dealer

Yes

Sep 02, 2026 -

Norm Reeves Honda Superstore - Huntington responded

We love a good question-and-answer success story. Thank you for recognizing the care that went into listening to your questions and giving you an answer that made sense for you.

August 29, 2026

Dealership Rating

Employee Rating

Vivian and Tony where excellent service personal they where up front on everything and kept me informed on my car. where up front on everything and kept me informed on my car. More

by tracymarlow62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Lagos, Alejandro Alma

Aug 31, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Hello, Tracy. Keeping you informed makes a world of difference when your car is in the shop! Thanks for recognizing Viviana and Tony for being upfront and keeping you in the loop.

August 21, 2026

Dealership Rating

Employee Rating

They went above and beyond to help me find a solution that would work for my car and my budget that would work for my car and my budget More

by Stratkey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

Aug 24, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Viviana and our team went the extra mile to make your service experience smooth. That's the type of experience our Honda customers deserve.

August 11, 2026

Dealership Rating

Employee Rating

love norm reeves was very pleased with over all care from norm teeves all the people are just great get 5he job done norm teeves all the people are just great get 5he job done More

by bellahop28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

Aug 13, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful feedback! We’re glad our team took great care of you and got the job done right. We appreciate you choosing us!

August 11, 2026

Dealership Rating

Employee Rating

I have been going to this honda location for 7+ years. The service is always excellent. The advisors are always knowledgeable amd and are able to help with any questions you may have. 5 out of 5 stars Tha The service is always excellent. The advisors are always knowledgeable amd and are able to help with any questions you may have. 5 out of 5 stars Thank you. More

by jeremykemp69

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

Aug 12, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Seven-plus years is a pretty impressive relationship with a service department! Jeremy, it’s great to know Viviana and the rest of the advisors have continued to earn your trust with knowledgeable answers and excellent service.

August 06, 2026

Dealership Rating

Employee Rating

They fixed my maintenance problem and helped me use my extended warranty to it's full capacity which I greatly appreciate extended warranty to it's full capacity which I greatly appreciate More

by joshuajfoote

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

Aug 07, 2026 -

Norm Reeves Honda Superstore - Huntington responded

An extended warranty is there for moments like this, and we’re happy Viviana helped you make the most of that coverage. Thanks for recognizing her support and for trusting our team to get your maintenance concern handled!

August 05, 2026

Dealership Rating

Employee Rating

They had the tire I needed delivered from another store and installed the same day. Great customer service! and installed the same day. Great customer service! More

by zeke911

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

Aug 07, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Mission accomplished: the right tire found, delivered, and installed when you needed it. Thanks for recognizing the team’s effort and great customer service!

August 03, 2026

Dealership Rating

Employee Rating

Viviana is wonderful! ! Viviana is honest, helpful and reviews history and makes good recommendations. She is the BEST! ! Viviana is honest, helpful and reviews history and makes good recommendations. She is the BEST! More

by Marcynighswander

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

Aug 04, 2026 -

Norm Reeves Honda Superstore - Huntington responded

The best recommendations come from someone who knows the history, not just the current mileage. Viviana's attention to your vehicle's past and her straightforward advice are exactly what build long-term trust. Reading "she is the BEST!" is the kind of thing that brightens an entire service department.

Dealership Inventory (221 Vehicles)

2024 Honda Civic | used

$23,879

2024 Honda Civic

used

Urban Gray exterior

CVT

Front-wheel Drive

$23,879

View Vehicle Details

View Details

2022 Subaru Forester | used

$23,579

2022 Subaru Forester

used

Autumn Green Metallic exterior

CVT

All-wheel Drive

$23,579

View Vehicle Details

View Details

2022 Mercedes-Benz GLC 300 | used

$26,179

2022 Mercedes-Benz GLC 300

used

Black exterior

Automatic

Rear-wheel Drive

$26,179

View Vehicle Details

View Details

2024 Chevrolet Colorado | used

$36,789

2024 Chevrolet Colorado

used

Black exterior

Automatic

Four-wheel Drive

$36,789

View Vehicle Details

View Details

2024 Honda Civic | used

$24,878

2024 Honda Civic

used

Gray Pearl exterior

CVT

Front-wheel Drive

$24,878

View Vehicle Details

View Details

2018 Ford Explorer | used

$10,176

2018 Ford Explorer

used

Shadow Black exterior

Automatic

Four-wheel Drive

$10,176

View Vehicle Details

View Details

View All Inventory