Vladimir Kochubey | Page 84

Replace Shift Indicator The issue was fixed and relationship salvaged. I was given a loaner car while testing and replacement of my shift indicator (preventing the vehicle el The issue was fixed and relationship salvaged. I was given a loaner car while testing and replacement of my shift indicator (preventing the vehicle electronics from recognizing me shifter was actually in Park). Good experience; however, I did note that there were two scratches on my shifter that appear to be from the removal of the shifter knob. They are dime sized. Given my vehicle is a lease, I am not concerned but made a point to notify Jim Ellis as I did not cause the damage to the leather. More

by WS-6288 Verified Customer Verified Customer

Print

Excellent service and was fixed first time My Service Advisor Vlad did a great job. Though it was luck as he just happened to be passing by while dropping off my Volt with Vlad, the Volt mecha My Service Advisor Vlad did a great job. Though it was luck as he just happened to be passing by while dropping off my Volt with Vlad, the Volt mechanic Eric (Erik?) stopped and provided some helpful insight that proved correct. Just to be picky, I dropped it off mid afternoon on a Wednesday for a Thursday 8:20am repair appointment and I did not receive a status until Friday around 1pm. That amount of time without my wheels was not a big deal but it would've been nice to have rec'd a status call or text by late Thursday just to make it'd easier on my planning. Still, everyone was nice, professional, and it was especially nice that my repair was under warranty! More

by korovifa Verified Customer Verified Customer

Print

Stabilitrak signal and Shaking of the car I usually receive excellent service from JE Chevrolet, however , my stabilitrak and TCS warning came on with the engine light, the next day. I hav I usually receive excellent service from JE Chevrolet, however , my stabilitrak and TCS warning came on with the engine light, the next day. I have made another appointment for Fri. 25th of May. I pray my car is not going to give me a lot of trouble. I have had such success since it's purchase in 2017. I have to drive distances some times for work and it would be awful if is now breaking down. More

by DEE491011 Verified Customer Verified Customer

Print

Excellent service Our service advisor, Vlad, always does an excellent job of advising us us of what needs be done to our 2006 Tahoe. We have 131,000 miles on the truc Our service advisor, Vlad, always does an excellent job of advising us us of what needs be done to our 2006 Tahoe. We have 131,000 miles on the truck and we have always and will continue to take it to Jim Ellis. More

by Joel Verified Customer Verified Customer

Print

I was treated wonderfully! Very easy quick fix! Everyone was very friendly and helpful. I will come back every time for my oil change and recommend to friends. thanks! Very easy quick fix! Everyone was very friendly and helpful. I will come back every time for my oil change and recommend to friends. thanks! More

by harris25jill Verified Customer Verified Customer

Print

quick, easy, detailed I called with an A/C problem. Robert got me right in and had a rental car waiting for me. Robert called me the next day with the explanation of what I called with an A/C problem. Robert got me right in and had a rental car waiting for me. Robert called me the next day with the explanation of what happened and told me it was all fixed and I was ready to pick up the car. When I got to the service dept my paperwork took just a few minutes and my car was pulled up and I was ready to go. More

by HRIFKIN1 Verified Customer Verified Customer

Print

Service did not identifiy the problem correctly. Parts were replaced that didn't resolve the issue. After 3rd different part replacement attempt and $1400 of "failed to resolve" repair/replacement pa Parts were replaced that didn't resolve the issue. After 3rd different part replacement attempt and $1400 of "failed to resolve" repair/replacement parts, vehicle's problem seems to be fixed.. Final part replacement tried (fuse box relay), seems to have identied to original problem. However it should have been the 1st solution tried. It was a "throw parts at it and guess solutions, approach. Internet identitied the problem originally from other Owners postings. "Chevy SSR cranks but won't start." The problem and solution was right there all along. I mentioned it to the Sevice Adviser up front, who dismissed the value of the internet. More

by Chevy SSR Owner Verified Customer Verified Customer

Print

Excellent service as always. Vladimir is exceptional. Excellent service every time. A tad expensive but worth it. Have brought my corvette in mutiole times over tge past 3 years w Vladimir is exceptional. Excellent service every time. A tad expensive but worth it. Have brought my corvette in mutiole times over tge past 3 years with similar results. Just wish they had one more Vette mechanic. More

by LSUJIM Verified Customer Verified Customer

Print

Always customer focused Always very helpful and friendly. Their people are just super. So nice. They truly look out for the customer. I will always use Jim Ellis. Always very helpful and friendly. Their people are just super. So nice. They truly look out for the customer. I will always use Jim Ellis. More

by TOMEALLEN Verified Customer Verified Customer

Print

A great team Their service team is great. I feel safe after major repairs to my Suburban. I never feel taken advantage of and they only do the work needed. Simply Their service team is great. I feel safe after major repairs to my Suburban. I never feel taken advantage of and they only do the work needed. Simply good service. More

by On the Road Again Verified Customer Verified Customer

Print