Vladimir Kochubey | Page 83

Awesome! Vladimir was great! I showed up about an hour early and he jumped right on it. I had an issue with a key fob, even though it was a quick lane serv Vladimir was great! I showed up about an hour early and he jumped right on it. I had an issue with a key fob, even though it was a quick lane service, he worked on at least gettign the issue troubleshot. A little over an hour later, he came to get me with a new key fob programmed and ready to go! Thanks for the outstanding service Vladimir! More

by ifly_balloons Verified Customer Verified Customer

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Needs better organization. Because you have decided to do some renovations, your customers should not have to feel that pain. Although I had an appointment, I spent 3 HOURS wait Because you have decided to do some renovations, your customers should not have to feel that pain. Although I had an appointment, I spent 3 HOURS waiting. 3 HOURS people! FOR AN OIL CHANGE! This is HUGE! More

by STAPPLE66 Verified Customer Verified Customer

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Jim Ellis provides service AND the extra-mile. I was concerned about brakes, oil change and detailing; but I actually received a great consultation from Vladimir regarding the 60k mile service for I was concerned about brakes, oil change and detailing; but I actually received a great consultation from Vladimir regarding the 60k mile service for cost savings and proper maintenance. The major systems were transmission, fuel, cooling, along w/oil change, and engine/cabin/air filter changes. My tires were balanced, wipers replaced, and all other components were inspected. My car runs 100% better and is like new again. Safety and peace of mind were delivered. The excellent detail & upholstery cleaning job on my 8-year old Camaro has it looking brand new again (a co-worker even asked if I traded for a new upgrade). I am thankful for the great partnership w/Jim Ellis and the staff that helps me maintain the life of my car--TK, Atlanta GA More

by TeeD Verified Customer Verified Customer

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Always an awesome experience Vladimir is awesome always takes care of me and handles my issues with a friendly welcoming attitude. I will continue to bring my car for servicing h Vladimir is awesome always takes care of me and handles my issues with a friendly welcoming attitude. I will continue to bring my car for servicing here. More

by MAURICE.MCNEELY Verified Customer Verified Customer

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The wait time is terrible!!!!! I love bringing my car to you for service....Valdimir is terrific...very professional BUT the wait is unbearable .....almost 3 hours for an oil chang I love bringing my car to you for service....Valdimir is terrific...very professional BUT the wait is unbearable .....almost 3 hours for an oil change....WOW More

by NUNN2401 Verified Customer Verified Customer

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Dashboard went crazy and car wouldn't start When my car wouldn't start, I had it jump-started and went straight to Jim Ellis Chevrolet Service. Vladimir took care of me and my car in the kindest When my car wouldn't start, I had it jump-started and went straight to Jim Ellis Chevrolet Service. Vladimir took care of me and my car in the kindest, most efficient way possible. He kept me informed of the progress they were making and called when the car was ready. When I went to pick up the car, some information was missing (my fault, not theirs) and Robert got the information for me and finished the paperwork quickly. Customer service was excellent from start to finish, including the young man who brought the car around. Best of all, my car is running perfectly. More

by JUDITHACALDWELL Verified Customer Verified Customer

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Car Wouldn't Start//Routine Maintenance Too Our car wouldn't start Sunday morning. Had it jumped off and we saw an Engine Malfunction indicator lit up. Drove it in on Monday - Memorial Day - a Our car wouldn't start Sunday morning. Had it jumped off and we saw an Engine Malfunction indicator lit up. Drove it in on Monday - Memorial Day - and got with Vladimir in your Service Dept who we like working with on all of our vehicles. He called the next day to share with us what had happened, and we asked him to get the oil changed & rotate and balance our tires too. Vlad - and everyone else's - in Jim Ellis Service Dept are "so nice" & "so good//so helpful" to work with. We would "highly recommend" your Service Dept. More

by BILLZIEGLERJR Verified Customer Verified Customer

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Chevy Bolt I returned my Bolt for a couple of recall repairs. The service coordinator who worked with me had the shuttle ready and to return me to work and to pi I returned my Bolt for a couple of recall repairs. The service coordinator who worked with me had the shuttle ready and to return me to work and to pick me up at the end of the day. At my request they also remembered to charge the vehicle. More

by twh158 Verified Customer Verified Customer

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Check Engine Light - 2017 Tahoe I was very surprised to have the check engine light come on in my almost brand new Tahoe. Vladimir Kochubey was quick to calm me down and assure me th I was very surprised to have the check engine light come on in my almost brand new Tahoe. Vladimir Kochubey was quick to calm me down and assure me that whatever was going on, it would repaired. It turned out to be an evaporation leak at the fuel filler neck. Sounded complicated to me, but Vladimir explained it to me. Unfortunately, I needed a rental car because the part was not there nor were any loaner cars available. Vladimir had a porter take me to Enterprise and he also took care of the fees for the rental. It took a few more days than planned, but it was not a big issue because Vladimir kept in touch with me and also took care of the transporta More

by JOYCRAWLEY95 Verified Customer Verified Customer

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Vladimir is an excellent service advisor. Overall the experience was fantastic. I will recommend this service department and sales team to anyone looking to buy a vehicle. They all met and exc Overall the experience was fantastic. I will recommend this service department and sales team to anyone looking to buy a vehicle. They all met and exceeded my expectations. More

by shanemasters Verified Customer Verified Customer

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