WILLIAM D. ISOM | Page 2

Awesome I have to say buying our new Acura TLX with Cain as our salesman was a wonderful experience. We lucked out by getting Cain when we walked into Duval I have to say buying our new Acura TLX with Cain as our salesman was a wonderful experience. We lucked out by getting Cain when we walked into Duval Acura. Cain actually listen to our wants needs, & he was so personable, knowledgeable, patient, understanding etc..Cain made buying a car enjoyable & a breeze. Also, have to say Will in finance was great too. Will made all the paperwork signing go fast & easy. Can’t say enough about our experience with Duval Acura all thanks to Cain & Will. More

Helpful 1

Report | Print

This is my second Acura that I’ve purchased from Duval Acura. The customer service is THE BEST out there! Cain was a pleasure to work with and answered every question I had, and made the car buying proces Acura. The customer service is THE BEST out there! Cain was a pleasure to work with and answered every question I had, and made the car buying process a breeze. He and the whole Duval Acura team have made me a lifetime customer! More

Helpful 0

Report | Print

Cain and Tim were both fantastic! Easy to work with, didn’t try to push beyond my budget or wishes, and very down to earth. The dealership was clean and comfortable. This is my second Acura from this de didn’t try to push beyond my budget or wishes, and very down to earth. The dealership was clean and comfortable. This is my second Acura from this dealership and it is truly refreshing after checking out Acura if Orange Park and seeing Acura in an entirely different, and unappealing, way! More

Helpful 0

Report | Print

Outstanding Customer Service Cain helped us find the vehicle we wanted and in record time. This was the fastest and no hassle experience in car buying I have ever experienced. N Cain helped us find the vehicle we wanted and in record time. This was the fastest and no hassle experience in car buying I have ever experienced. No pressure and no gimmicks. Cain’s attention to detail on all aspects of the purchase was amazing and spent time with us explaining the electronic technology. Highly recommend working with this team on a purchase. More

Helpful 0

Report | Print

My overall experience with the Duval Acura team was outstanding. My sales professional, Cain Pierce provided excellent service from start to finish. He made the transition from our 2017 MDX to the new outstanding. My sales professional, Cain Pierce provided excellent service from start to finish. He made the transition from our 2017 MDX to the new 2020 MDX nearly seamless. Will handled the finance/lease paperwork like a seasoned pro while maintaining a good customer experience for me. I am extremely pleased and will continue to do business here. More

Helpful 0

Report | Print

Exceptional in every way!! This was by far the most exceptional car buying experience I have ever had! I felt so blessed to finally pull my beautiful "new to me" 2016 Honda Pil This was by far the most exceptional car buying experience I have ever had! I felt so blessed to finally pull my beautiful "new to me" 2016 Honda Pilot into my driveway yesterday after visiting Duval Acura on Atlantic Blvd. After several weeks of exhaustive online searches and combing through car faxes and dodging more near misses than I can count, at last, I discovered my long hoped for Honda Pilot. I became so determined to find my dream ride that I widened my search on Car Gurus to 500 + miles...only to realize what I had been dreaming of was practically right here in my own backyard! I received a near instant response to my online inquiry with a quick follow-up email from Duval Acura's manager, Joe Cutaia, who connected me with his incredible salesman, Anthony Lewis. Anthony was the most ethical salesman I have encountered and very easy to communicate back and forth with during his timely return texts and calls, until finally in person. Both he and Will Isom from finance must have moved heaven and earth to get me out from under my worn out trade in to make it over the finish line with my dream car! My faith in the car buying process has been restored by these honest, hardworking gentlemen, because they handled every aspect of this big life decision turned commitment into a smooth sailing joy by their manner of professionalism and attention to detail at every turn. Speaking of details, I do not want to miss a mention to whomever so beautifully maintains this spectacular showroom. I regret that I am missing the names of a few other key players who also had special a part in providing such an exceptional overall experience, for even the sweet young lady who collected my down payment and the kind sales managers who peeked their heads in the door to congratulate me made all the difference and set this outstanding team apart from all the rest! I am awestruck by every effort each of these fine people made to uphold the high standards that they do to make this the most satisfying big purchase I have ever made. They are truly like one big family who work together to make another's dream come true in the most remarkable and unforgettable way! More

Helpful 0

Report | Print

Throughout the whole process I was blown away by how smoothly the team (Cain, Joe, Will and R) made this transition for me! I could not have asked for better service. Thanks Duval Acura for getting me i smoothly the team (Cain, Joe, Will and R) made this transition for me! I could not have asked for better service. Thanks Duval Acura for getting me into my new ILX! I absolutely love it! More

Helpful 0

Report | Print

We had a wonderful experience!! Cain was very professional and personable. Very different experience at this dealership. Would highly recommend!!! Will in finance was very nice to work with ! professional and personable. Very different experience at this dealership. Would highly recommend!!! Will in finance was very nice to work with ! More

Helpful 0

Report | Print

I have leased five different cars now. My first from Duval Acura I can easily say that leasing my car from them was my favorite experience and the least stressful! I will definitely be going back for an Duval Acura I can easily say that leasing my car from them was my favorite experience and the least stressful! I will definitely be going back for any future needs! More

Helpful 0

Report | Print

Great Buying Experience It was like going to an old fashion dealership before the high pressure selling started. Curtis our sales representative, Joe the sales manager and W It was like going to an old fashion dealership before the high pressure selling started. Curtis our sales representative, Joe the sales manager and Will the finance officer were all great! They all went far beyond what was expected. No lies or pressures from them, just a smooth operating team. We went to three dealerships before going to Duval Acura and found three bad experiences. The 1st one there were no sales people available and the cars all smelled of cigarettes. The second one missed the test drive and did not call us back. The third one lied about the warranty and tried to push a car on us that we did not want. From the first phone call, the test drive, thru the financing, it was a great experience. I would highly recommend the dealership and Curtis Pillow to anyone. Thanks Duval Acura!! More

Helpful 0

Report | Print