Wade Gilbertson
Wade Gilbertson at Rapids Honda

Wade Gilbertson | Page 10

Sales Manager

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
165 Reviews
not yet
rated

165 Reviews

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Industry Experience

24 yrs, 5 mos

165 Reviews of Wade Gilbertson

December 11, 2020

Dealership Rating
Employee Rating

Wade was great, he took the time to make sure I knew everything about the vehicle, and I didn’t feel pressured into buying the vehicle. Kevin was great to work with to. I highly recommend Rapids Honda. More

by rerapacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kue

Dec 14, 2020

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Wade and Kevin. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

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Employee Rating

Used high pressure sales and every sales trick in the book. Didn't hear or respect what I was saying. Only motive was to sell a car during that interaction. Bought the vehicle and greatly regret it. Fel More

by ry.t.richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Katie Young

Dec 26, 2020

Rapids Honda responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 08, 2020

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Employee Rating

Wade from the sales department was very helpful! We Would recommend others to go to him whenever they need to upgrade or purchase a vehicle. Kevin was also very friendly. More

by nkhan21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kue, Katie Young

Dec 08, 2020

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda. We are glad to hear that Wade and Kevin were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 03, 2020

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Employee Rating

It was a horrible experience. WE made an appointment and they were not ready for us. Also I had been sent an email with the price and the price of course was more because this dealership forces you to add More

by pamjstone63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kristina Andriyesh, Roy Lacey

Dec 20, 2020

Rapids Honda responded

Hello Pam, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 21, 2020

pamjstone63 responded

yes - what would be better is to refund the car protection add ons they made us get. Other Honda stores dont require you to get the add ons. I thought I did my homework and had worded out price ahead of time. We should have been able to get in and out in a couple hours not the over 6 hours we were there. We already knew what we wanted and wanted to buy.

December 01, 2020

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Employee Rating

I am very happy with my Honda CR-V purchase! Wade was very helpful and easy to work with throughout the whole process. Thanks again Wade! More

by somer_soli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Grantwit, Katie Young

Dec 01, 2020

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Wade here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 29, 2020

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Employee Rating

The service at Rapids Honda was excellent. The service staff were very helpful, professional and courteous. I feel very good about our purchase and the subsequent service that we received. More

by lcgilbertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Ryan Sangren

Nov 30, 2020

Rapids Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

Dealership Rating
Employee Rating

Everyone was very eager to help, very pleasant. I’ve Everyone was very eager to help, very pleasant. I’ve told everyone and anyone that I’ve come in contact with , Rapids Honda is the place to buy a new More

by dsmallwood8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jolene Nguyen , Maddie Campbell, Kevin Kue

Nov 03, 2020

Rapids Honda responded

Thank you! We appreciate your business and Wade, Kevin, and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 29, 2020

Dealership Rating

We had great experience me and my wife at Honda, Sales person Mr Wade was very helpful, answers all our equations with good manner, and finance person Mr Kevin give us good deal. More

by abdulrahman
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kue, Katie Young

Oct 30, 2020

Rapids Honda responded

Thank you for your very kind review, Abdul. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. We look forward to sharing your review with Wade, and Kevin. We appreciate your business! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 27, 2020

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Employee Rating

Great job all the way thru the process. She's guy was fantastic. Thanks for everything you all did. Will recommend you all to everyone More

by bobwquick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Rapids Honda responded

Bob, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Wade and our team here at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 16, 2020

Dealership Rating
Employee Rating

We were extremely happy with the customer service we received when leasing our new Honda Passport last week. Both Wade Gilbertson & Sarina Simmons were wonderful to work with. Very professional & courte More

by mcamp1252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey, Sarina Simmons

Oct 17, 2020

Rapids Honda responded

Hello Chuck and Mary, thank you so much for sharing your thoughts about your experience with Rapids Honda. Congratulations on your new Honda Passport! We appreciate your business and hope to see you again soon. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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