Wade and Serena were great to deal with, but the initial
offer for my trade was a ridiculous lowball offer and everyone there tries to up sell dealer add ons that I made clear I did not want. They did come
offer for my trade was a ridiculous lowball offer and everyone there tries to up sell dealer add ons that I made clear I did not want. They did come up substantially on the trade offer right when I made it clear I was going to walk away from the deal they were offering.
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by tfahy59
Verified Customer
Verified Customer
Other Employees Tagged:
Roy Lacey
Oct 02, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
It was a quick experience and we got an amazing deal!
Wade was wonderful and same with Nick from finance! Glad we got our new 2020 Honda Passport from Rapids Honda!
Wade was wonderful and same with Nick from finance! Glad we got our new 2020 Honda Passport from Rapids Honda!
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by david.ahl
Verified Customer
Verified Customer
Other Employees Tagged:
Roy Lacey, Nick Mcdonald
Sep 26, 2020 -
Rapids Honda responded
Congratulations on your new Honda Passport! We are so glad that we had the opportunity to work with you, and that Wade and Nick could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I had a great experience. I went in looking for a
certified pre-owned HRV and left with a great car! The staff was so friendly and helpful.
certified pre-owned HRV and left with a great car! The staff was so friendly and helpful.
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by mluke
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Kue, Roy Lacey
Sep 26, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new HR-V! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Amazing they try there best to be able to get you in the
car that you want. Do whatever is possible. Thank you everyone at Rapids Honda
car that you want. Do whatever is possible. Thank you everyone at Rapids Honda
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by amel_terzic
Verified Customer
Verified Customer
Other Employees Tagged:
Roy Lacey
Sep 26, 2020 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Wade was awesome in helping me get my new car. He was
friendly, even a little humorous which made the process more enjoyable. I'm so happy with my car!
friendly, even a little humorous which made the process more enjoyable. I'm so happy with my car!
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by tmboterman
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Sep 25, 2020 -
Rapids Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
This is my first Honda and I absolutely love it! The
This is my first Honda and I absolutely love it!
The employees have always been so helpful. I am always greeted by someone right away. Thank you Rap
This is my first Honda and I absolutely love it!
The employees have always been so helpful. I am always greeted by someone right away. Thank you Rapids Honda!
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by ssodergren8
Verified Customer
Verified Customer
Sep 22, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Easy process from price to drive to finalizing the lease
details and driving away with a new vehicle. Everyone at the dealer was extremely prepared, helpful and kind!
details and driving away with a new vehicle. Everyone at the dealer was extremely prepared, helpful and kind!
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by s_coons_41
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Sep 20, 2020 -
Rapids Honda responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Love my 2018 CRV AWD! From purchase to first (free) oil
change, Rapids Honda is top notch in customer care! I really liked getting the update on my vehicle electronically on my phone while in the waiting a
change, Rapids Honda is top notch in customer care! I really liked getting the update on my vehicle electronically on my phone while in the waiting area - the app provides options of service to choose certain things to get done or not and Chad also discussed the same items with me and answered my questions thoroughly.
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by lisa.beaubien
Verified Customer
Verified Customer
Sep 17, 2020 -
Rapids Honda responded
Thank you, Lisa, for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Love the car! Great service! Fast service!! It was
truly a very exciting and pleasant exchange. Found a car I really wanted, they were able to fit it into my budget.
truly a very exciting and pleasant exchange. Found a car I really wanted, they were able to fit it into my budget.
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by alyssa.towle
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Mcdonald, John Yangwel
Sep 14, 2020 -
Rapids Honda responded
Thank you, Alyssa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Sales Rep kept going back and forth between customers,
didn't have full attention. In the end, leased a car for more than I wanted.
didn't have full attention. In the end, leased a car for more than I wanted.
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by zzaic
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Mcdonald, Katie Young
Sep 28, 2020 -
Rapids Honda responded
We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com