Wade Gilbertson | Page 12

Love the customer service there and the great service they provide. We have never had a Honda before and we much prefer this vehicle than a Nissan. they provide. We have never had a Honda before and we much prefer this vehicle than a Nissan. More

by lorifladager71 Verified Customer Verified Customer

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My experience here was great! They worked very well with me to get to a deal that was what I wanted and more. I’m very glad that I chose to come here! me to get to a deal that was what I wanted and more. I’m very glad that I chose to come here! More

by karley.betzler Verified Customer Verified Customer

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Wade was showed us a range of cars within my price range. Once I picked out my Honda H-RV, he explained all the steps. I was pleased to have my car washed before I drove it off the lot. Sabrina in Finance w Once I picked out my Honda H-RV, he explained all the steps. I was pleased to have my car washed before I drove it off the lot. Sabrina in Finance was also outstanding. I have been driving the car for a couple of days, and Wade called today to check on how things were going. He is always willing to answer questions. More

by Akosua Verified Customer Verified Customer

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I think this dealership was definitely more expensive than the other honda's in my area. However they were able to really provide value in what you are paying for. They were able to work with me when I w than the other honda's in my area. However they were able to really provide value in what you are paying for. They were able to work with me when I was returning my lease. They got my monthly payment to a price I was able to afford, but I didn't know I was still paying for a lot of extra added on services I actually didn't want to include in the price, because I was hoping for a lower payment than I settled on. It's my fault for not really realizing it and being hasty. But I guess if I am paying a good price to have it included I should be happy. I think compared to the other honda dealerships closer to me, my salesman here took me as a serious buyer . Maybe the difference was that Rapids honda actually had stock when I came. Either way they didn't have an issue when I turned in my lease and were very helpful and friendly. The process was very quick when I was not expecting to leave with a new car that day. More

by civicgirl Verified Customer Verified Customer

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The entire service staff at Coon Rapids Honda went above and beyond to take care of us after a couple of issues arose after having some accessories installed. We could not be more pleased with the with the and beyond to take care of us after a couple of issues arose after having some accessories installed. We could not be more pleased with the with their willingness to correct the issues. More

by tjelmer Verified Customer Verified Customer

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We had a great experience. Great service and friendly, knowledgeable staff. Our appointment was completed as was scheduled and on time. We definitely recommend Rapids Honda. knowledgeable staff. Our appointment was completed as was scheduled and on time. We definitely recommend Rapids Honda. More

by lcgilbertson Verified Customer Verified Customer

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Shady dishonest sales and finance people. I am beyond upset and not happy. I would never by a car from your dealership again or recommend anyone else to. Unless you can make the situation right And earn upset and not happy. I would never by a car from your dealership again or recommend anyone else to. Unless you can make the situation right And earn me as a happy customer. Please reach out to me if you would like to discuss all More

by lmj115 Verified Customer Verified Customer

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Patient, and helpful in dealing with my concerns Went to review a used vehicle and for a few dollars (with assistance of Katie), more got a new 2020 CR-V. Wade was a patient guy with my concerns. The Went to review a used vehicle and for a few dollars (with assistance of Katie), more got a new 2020 CR-V. Wade was a patient guy with my concerns. Then when car arrived to leave, walked me through all the items I needed to know to operate the new vehicle and then some. A lot of 'new' things. Kevin was incredible in his knowledge of all the financial items. Walked me through all the terms, and warranties very efficiently. Made the options easy to choose. More

by drcinps Verified Customer Verified Customer

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Vehicle service department gets a 5 The people that apply the Auto Butler treatments don't do a very good job. I paid $59 to have the interior sanitized and cleaned, the windshield looks The people that apply the Auto Butler treatments don't do a very good job. I paid $59 to have the interior sanitized and cleaned, the windshield looks like you are looking through a prism. A dirty cloth must have been used. The floor was not vacuumed and the windshield has over spray on the outside and I can't get it off so I'm looking through a bunch of spots. I plan on calling the service department and have them follow through cleaning what the Auto Butler people didn't do properly More

by JRFREE1945 Verified Customer Verified Customer

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Super great team to work with Had a great experience with purchasing our first vehicle from Rapids Honda. They were on time for our prescheduled test drive and had everything ready Had a great experience with purchasing our first vehicle from Rapids Honda. They were on time for our prescheduled test drive and had everything ready to go. Accommodated all of our questions and easy to work with. The sales person, Wade, was very helpful and did everything he could to take care of us. Would definitely return to purchase again in the future. More

by elgreen0 Verified Customer Verified Customer

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