Wally Thom | Page 14

They all was very helpful and got me what I really liked and wanted. They also got straight to the point and I was only there for 2 hours. Thank y’all once again. and wanted. They also got straight to the point and I was only there for 2 hours. Thank y’all once again. More

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Love the new Optima. Wally and Rebecca did an excellent job with the sale and getting the car ready. I will recommend your dealership to all my friends. Thanks job with the sale and getting the car ready. I will recommend your dealership to all my friends. Thanks More

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Very helpful and honest people to work with. A good variety of used and new vehicles. We found what we were looking for. Would recommend variety of used and new vehicles. We found what we were looking for. Would recommend More

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This dealer has friendly and professional sales staff that took the time to answer our questions and give us the time to make a knowledgeable decision on our new car. that took the time to answer our questions and give us the time to make a knowledgeable decision on our new car. More

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Wally & Brandon were helpful in helping us get the car we wanted. We weren't pushed into another car or upsold on things wev didn't want. Wally brought the cars into the garage, so we could look at them wi wanted. We weren't pushed into another car or upsold on things wev didn't want. Wally brought the cars into the garage, so we could look at them with our toddler out of the cold weather. Wally even came in on his day off when we arrived to buy the car to help complete the transaction. Very easy to work with. More

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I had a great first time experience at Russ Darrow Kia of Waukesha! Wally was absolutely amazing and found exactly what I was looking for in a used car! Overall very helpful and a pleasure to work with! Waukesha! Wally was absolutely amazing and found exactly what I was looking for in a used car! Overall very helpful and a pleasure to work with! More

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This is our 5 th Kia purchase from Russ Darrow. The service is exceptional which is why we will continue to come back. Brandon and Wally Thom were more than accommodating. We are very happy with our pu service is exceptional which is why we will continue to come back. Brandon and Wally Thom were more than accommodating. We are very happy with our purchase! More

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Wally did a great job for me. Let me look without making me feel pressured. Then when I found a car on line, he had it ready for me to drive at the appointment time. I feel like I got a good deal on the c me feel pressured. Then when I found a car on line, he had it ready for me to drive at the appointment time. I feel like I got a good deal on the car and Wally was great to work with. I will be passing his name on to friends who might be interested in a car. More

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Great service today. Everyone made me feel welcomed. My recall was efficient. The complementary oil and maintenance check services were appreciated. Thank you for providing personal and complementary servi recall was efficient. The complementary oil and maintenance check services were appreciated. Thank you for providing personal and complementary services. More

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Price policy confusion Wally was so helpful in finding exactly the van we were interested in purchasing. He was knowledgeable about the vehicle and provided friendly service Wally was so helpful in finding exactly the van we were interested in purchasing. He was knowledgeable about the vehicle and provided friendly service. The purchasing process with regards to the final price became uncomfortable when the new car manager stepped into the deal. He was new to the dealership, didn't seem to have a working relationship with his sales staff and became rude and confrontational right on the sales floor. Overall we have been happy with the vehicle purchase. More

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