Wally Thom | Page 13
Product Specialist
Russ Darrow Kia of Waukesha
2141 East Moreland Boulevard
Waukesha, WI 53186
Army veteran living in Waukesha, with two kids. Daughter is a UW-Madison graduate, son is a Wisconsin Lutheran College graduate.. 26 years in IT, including management. Made a career change in order to interact with & help other people. Vast personal background makes it easy to relate to all customers. Have chosen to work for a Kia dealership because I believe in product. Kia brand awards recently earned speak volumes. President's Club Member & Top New Car Salesperson at my dealership in 2018 & 2019.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
7 yrs, 1 mo
Specialties & Trainings
DealerRater Certified
President's Club
Kia Certified
View more specialties & trainings204 Reviews
Write a Review204 Reviews of Wally Thom
January 04, 2020
Great service today. Everyone made me feel welcomed. My recall was efficient. The complementary oil and maintenance check services were appreciated. Thank you for providing personal and complementary servi recall was efficient. The complementary oil and maintenance check services were appreciated. Thank you for providing personal and complementary services. More
Other Employees Tagged: Brandon McGahee, Jacob Povlich
January 03, 2020
Price policy confusion Wally was so helpful in finding exactly the van we were interested in purchasing. He was knowledgeable about the vehicle and provided friendly service Wally was so helpful in finding exactly the van we were interested in purchasing. He was knowledgeable about the vehicle and provided friendly service. The purchasing process with regards to the final price became uncomfortable when the new car manager stepped into the deal. He was new to the dealership, didn't seem to have a working relationship with his sales staff and became rude and confrontational right on the sales floor. Overall we have been happy with the vehicle purchase. More
December 28, 2019
Very helpful Wally and Gus were extremely helpful in working to make purchasing my first car a smooth process and gave me a great deal! They answered all my questi Wally and Gus were extremely helpful in working to make purchasing my first car a smooth process and gave me a great deal! They answered all my questions and were patient throughout. More
Other Employees Tagged: Gustavo Valenzuela
December 28, 2019
Amazing service Wally and everyone In the dealership made my first time buying a car a smooth and stress-free experience. Thank you for the great attention and servic Wally and everyone In the dealership made my first time buying a car a smooth and stress-free experience. Thank you for the great attention and service. More
Other Employees Tagged: Brandon McGahee
December 24, 2019
Very knowledgeable staff, courteous, fair & friendly too. Enjoyed My new car experience. Thanks to Wally, Rebecca & all who helped. I am excited to pick up and drive my new KIA. Enjoyed My new car experience. Thanks to Wally, Rebecca & all who helped. I am excited to pick up and drive my new KIA. More
Other Employees Tagged: Brandon McGahee , Rebecca Boczkowski
December 19, 2019
happy go getter i enjoyed the service i had with wally. very informative with answers.this was my second purchase from russ darrow.i love my new used car. thank you h i enjoyed the service i had with wally. very informative with answers.this was my second purchase from russ darrow.i love my new used car. thank you happy holidays to all thank you wally for all you did to help me buy a car. i would recomend you to any one i know.i felt very comfortable with you. happy holidays to all. More
November 30, 2019
Friendly staff and very helpful:) With the help of Wally & Brandon, I was able to buy the car I wanted they helped with any questions that I had at the time. With the help of Wally & Brandon, I was able to buy the car I wanted they helped with any questions that I had at the time. More
Other Employees Tagged: Brandon McGahee
November 27, 2019
Excellent! We always find such amazing customer service here. They worked with us to get into the car we wanted, with the features we needed, and price we specif We always find such amazing customer service here. They worked with us to get into the car we wanted, with the features we needed, and price we specified. They didn’t pressure us to go higher. And I felt respected and listened to. Highly recommend! This is our second purchase from Wally and we will be customers for life. More
November 20, 2019
Got what I came for This dealership had the car I was looking for at a price I was willing to pay. Staff was friendly, answered my questions in a helpful way, and didn't This dealership had the car I was looking for at a price I was willing to pay. Staff was friendly, answered my questions in a helpful way, and didn't try to push anything on me that I didn't want. They were busy when I was there, so it did take a long time to be processed. More
Other Employees Tagged: Brandon McGahee , Desmond Waheed
November 20, 2019
Great Experience Wally was a pleasure to work with. He was never pushy and had an answer for any question we had. When it came to negotiating it was a quick and pain Wally was a pleasure to work with. He was never pushy and had an answer for any question we had. When it came to negotiating it was a quick and painless process and the paperwork side went smoothly. I’d recommend Russ Darrow and Wally More