Wally Thom | Page 19
Product Specialist
Russ Darrow Kia of Waukesha
2141 East Moreland Boulevard
Waukesha, WI 53186
Army veteran living in Waukesha, with two kids. Daughter is a UW-Madison graduate, son is a Wisconsin Lutheran College graduate.. 26 years in IT, including management. Made a career change in order to interact with & help other people. Vast personal background makes it easy to relate to all customers. Have chosen to work for a Kia dealership because I believe in product. Kia brand awards recently earned speak volumes. President's Club Member & Top New Car Salesperson at my dealership in 2018 & 2019.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
7 yrs, 1 mo
Specialties & Trainings
DealerRater Certified
President's Club
Kia Certified
View more specialties & trainings205 Reviews
Write a Review205 Reviews of Wally Thom
September 09, 2018
Best deal on city They did everything thing they promised to do 🙂 very satisfied with sales and management location easy to find easy to turn in rent a car to purchase They did everything thing they promised to do 🙂 very satisfied with sales and management location easy to find easy to turn in rent a car to purchase my new Kia Soul More
Other Employees Tagged: Greg Wargo
August 31, 2018
Deligent well rounded service Very customer orientated and thorough. Answered any and all questions. Any employee that i casually bumped into while there was communicative and enj Very customer orientated and thorough. Answered any and all questions. Any employee that i casually bumped into while there was communicative and enjoyable with the small talk that occurs in these type of situations. All communications were responded to quickly which i consider very important.. Either by phone call, texting, or email. More
Other Employees Tagged: Chad and Mr Yang.
August 14, 2018
My review The service was excellent. All my questions were quickly answered, and I’m very happy with the price I got for the car. My only complaint was the wait The service was excellent. All my questions were quickly answered, and I’m very happy with the price I got for the car. My only complaint was the wait until I could get the final paperwork for it done. That said, it was a busy night so It’s understandable. More
August 14, 2018
New car purchase Stopped by to look at a car. Wally helped Answer our questions and gave us a few options. There was friendly no pressure service. We came back a week Stopped by to look at a car. Wally helped Answer our questions and gave us a few options. There was friendly no pressure service. We came back a week later to make a purchase. Very happy with how we were treated. More
Other Employees Tagged: Jacob Povlich
August 06, 2018
Great new car! Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, we noticed something that needed to be taken care of. Was passed to Jacob in service department. He was fantastic, friendly, and extremely efficient. The whole process was easy and so far, we are more than happy with our decision. Thank you! More
Other Employees Tagged: Jacob Povlich , Greg Wargo
August 01, 2018
where are your ratings below 5 stars.do you remove them? I recently traded a vehicle for which they have me a crummy price and bought a used vehicle.there were issues and when I went back they were rude and I recently traded a vehicle for which they have me a crummy price and bought a used vehicle.there were issues and when I went back they were rude and sarcastic.it is costing me 1k to make this car safe and road worthy.Bad customer service.I would never go back.in fact small claims court is in the future. More
Other Employees Tagged: business manager Ferris.very cocky and rude
July 17, 2018
Outstanding dealership. This is second time dealing with Russ Darrow Kia of Waukesha. The transaction was smooth and pleasant. Wally Thom the salesman was absolutely profess This is second time dealing with Russ Darrow Kia of Waukesha. The transaction was smooth and pleasant. Wally Thom the salesman was absolutely professional and well versed on the Sorento we were interested in Branden Magahee, the GM was great to work with also. We had the pleasure of meeting and working with Branden about six years ago when we leased our first Kia. I will continue with our great relationship with the Waukesha Kia dealership. Especially Wally and Branden. I will recommend all my friends and family to shop here Sincerely, Rick and Judy Steffen More
Other Employees Tagged: Brandon McGahee
July 17, 2018
Thanks was very happy with service Sales and financial are very honest and helpful nice people and not pushy I would recommend this place to everyone who wants a good used vehicle Sales and financial are very honest and helpful nice people and not pushy I would recommend this place to everyone who wants a good used vehicle More
Other Employees Tagged: Greg Wargo
July 14, 2018
Best Vechile Purchase Experience -EVER :) I must admit, our entire experience WOW-ed us. We absolutely would recommend Russ Darrow KIA Waukesha dealership, hands down! Our sales person, Wall I must admit, our entire experience WOW-ed us. We absolutely would recommend Russ Darrow KIA Waukesha dealership, hands down! Our sales person, Wally Thom, is knowledgeable and truly customer focused. Every aspect of my Sorento was explained. All questions answered. Between leadership of Greg and Brandon, they smoothly finalized our purchase. I must say, I felt at ease, and NO pressure. The finance team of Probert and Brad, were personable and very informative. Kudos to Brody's Service dept. Ensuring all details were properly attended to before I got on the highway. Thanks for the balloons and photos. Great teamwork!!!! More
Other Employees Tagged: Brandon McGahee , Bob Sterling, Greg Wargo, Brody in service, Probert and Brad in finance, and the balloon purchaser
July 05, 2018
Great dealership! Wally went above and beyond what a usual salesperson would do. Both Wally and Brandon are Very personable and knowledgeable. Was the most pleasant buy Wally went above and beyond what a usual salesperson would do. Both Wally and Brandon are Very personable and knowledgeable. Was the most pleasant buying experience! No pressure! More
Other Employees Tagged: Brandon McGahee, Jacob Povlich , Desmond Waheed, Service department had me in and out much sooner that expected! Great guys.