Wally Thom | Page 22

Great new car! Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, we noticed something that needed to be taken care of. Was passed to Jacob in service department. He was fantastic, friendly, and extremely efficient. The whole process was easy and so far, we are more than happy with our decision. Thank you! More

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where are your ratings below 5 stars.do you remove them? I recently traded a vehicle for which they have me a crummy price and bought a used vehicle.there were issues and when I went back they were rude and I recently traded a vehicle for which they have me a crummy price and bought a used vehicle.there were issues and when I went back they were rude and sarcastic.it is costing me 1k to make this car safe and road worthy.Bad customer service.I would never go back.in fact small claims court is in the future. More

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Outstanding dealership. This is second time dealing with Russ Darrow Kia of Waukesha. The transaction was smooth and pleasant. Wally Thom the salesman was absolutely profess This is second time dealing with Russ Darrow Kia of Waukesha. The transaction was smooth and pleasant. Wally Thom the salesman was absolutely professional and well versed on the Sorento we were interested in Branden Magahee, the GM was great to work with also. We had the pleasure of meeting and working with Branden about six years ago when we leased our first Kia. I will continue with our great relationship with the Waukesha Kia dealership. Especially Wally and Branden. I will recommend all my friends and family to shop here Sincerely, Rick and Judy Steffen More

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Thanks was very happy with service Sales and financial are very honest and helpful nice people and not pushy I would recommend this place to everyone who wants a good used vehicle Sales and financial are very honest and helpful nice people and not pushy I would recommend this place to everyone who wants a good used vehicle More

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Best Vechile Purchase Experience -EVER :) I must admit, our entire experience WOW-ed us. We absolutely would recommend Russ Darrow KIA Waukesha dealership, hands down! Our sales person, Wall I must admit, our entire experience WOW-ed us. We absolutely would recommend Russ Darrow KIA Waukesha dealership, hands down! Our sales person, Wally Thom, is knowledgeable and truly customer focused. Every aspect of my Sorento was explained. All questions answered. Between leadership of Greg and Brandon, they smoothly finalized our purchase. I must say, I felt at ease, and NO pressure. The finance team of Probert and Brad, were personable and very informative. Kudos to Brody's Service dept. Ensuring all details were properly attended to before I got on the highway. Thanks for the balloons and photos. Great teamwork!!!! More

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Great dealership! Wally went above and beyond what a usual salesperson would do. Both Wally and Brandon are Very personable and knowledgeable. Was the most pleasant buy Wally went above and beyond what a usual salesperson would do. Both Wally and Brandon are Very personable and knowledgeable. Was the most pleasant buying experience! No pressure! More

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Wally and Greg we're fantastic! I had a tight budget to work with, Wally and Greg helped me identify a car that would work for me and what I could afford. I was able to get a car wit I had a tight budget to work with, Wally and Greg helped me identify a car that would work for me and what I could afford. I was able to get a car with low miles, excellent Carfax and at a VERY reasonable price. Very happy with the service I received, not pushy at all. More

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Great Experience! I received fantastic care from this dealership. I was treated respectfully and professsinally when searching for and purchasing my new car. I would de I received fantastic care from this dealership. I was treated respectfully and professsinally when searching for and purchasing my new car. I would definitely recommend this dealership to anyone who is searching for a car! More

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First Timer After test driving a car last week with Wally, I was sure it was the one I wanted. It was my first time financing a car and Wally, Leshawn, and Antjua After test driving a car last week with Wally, I was sure it was the one I wanted. It was my first time financing a car and Wally, Leshawn, and Antjuan were all so extremely helpful! They answered every question I had and walked me through the process. I hope all my future purchases go as smoothly. More

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Great experience They heard my preferences and gave me just what I’ve been needing. I couldn’t be more happier with my choice. I highly recommend. They heard my preferences and gave me just what I’ve been needing. I couldn’t be more happier with my choice. I highly recommend. More

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