153 Reviews of Walter Pethick
October 11, 2015
Great experience buying 2 new cars I purchased my last 2007 Lexus from Tom Ryan. I just traded in a 2012 Infinity that I bought from a different dealer. Working with Tom Ryan and Walt I purchased my last 2007 Lexus from Tom Ryan. I just traded in a 2012 Infinity that I bought from a different dealer. Working with Tom Ryan and Walter again reminded what it was like to enjoy buying a car. They were fair, cheaper than my local MA dealers, and had great inventory. Great service by the entire team. More
Other Employees Tagged: Al Ramos , Tom Ryan
October 11, 2015
Tom Ryan is excellent! Just purchased a new Lexus ES from Tom Ryan at Hoffman Lexus. He and Walter were excellent and fair to deal with and gave me the best price in the a Just purchased a new Lexus ES from Tom Ryan at Hoffman Lexus. He and Walter were excellent and fair to deal with and gave me the best price in the area. He went out of his way to help me have everything ready, and walked me through all the new features in my car. I have purchased several cars from Tom, and will keep coming back! More
Other Employees Tagged: Al Ramos , Tom Ryan
September 08, 2015
Great staff and excellent experience Staff was great and able to get me a great price on a new Lexus RX 350. They made my car buying experience great! I would highly recommend buying from Staff was great and able to get me a great price on a new Lexus RX 350. They made my car buying experience great! I would highly recommend buying from Hoffman Lexus. More
August 30, 2015
Excellent service!! The experience in buying my first Lexus was the best. From the time I got in to Hoffman dealership I experienced nothing but kindness, and I felt very The experience in buying my first Lexus was the best. From the time I got in to Hoffman dealership I experienced nothing but kindness, and I felt very welcomed by all the staff, also it was a very quick process to get everything done! A special thanks to Raj Upadhyay, Walter Pethick, and Peter Quagliaroli they were the ones who got me into my new car! I would definitely recommend this dealership to all my Family and Friends! More
Other Employees Tagged: Peter Quagliaroli
August 05, 2015
One of a Kind Experience I came into Hoffman Lexus looking for a vehicle I found online and was told it was in the showroom. When I got there I was told that it was actually s I came into Hoffman Lexus looking for a vehicle I found online and was told it was in the showroom. When I got there I was told that it was actually sold so I was frustrated that I wasted my time to travel all the way to East Hartford. However, everyone in the showroom was friendly and courteous and willing to work with me to find something else. I met with a sales manager named Walter who was kind enough to offer me better pricing on the car I find. He passed me on to a salesman, Woody, who was also very helpful. No one was pushy and just looking to make a sale. I left that day without a vehicle but made my back because of the great service I received while I was there. All of the people I encountered there were very professional and helpful, whether I was actually making a purchase or not, and that is even more comforting. Buying a car is big decision and I didn't want to be stuck with something I did not like in a few days or could not afford. I thank everyone at Hoffman Lexus for their hospitality. More
Other Employees Tagged: Foy Woody Hammonds, Peter Quagliaroli
July 30, 2015
100% Service - Start to Finish From the beginning (my referral to Hoffman Lexus by a friend) through the car selection process and the subsequent pricing, paperwork and car pickup ( From the beginning (my referral to Hoffman Lexus by a friend) through the car selection process and the subsequent pricing, paperwork and car pickup (where great care was taken to be sure that I had a complete understanding of the operation of the vehicle including all of the software, Nav, bluetooth, etc.), I was treated as if I had been a valued 30-year regular customer rather than the 1st timer that I actually was. I could not have expected or wanted better service. A truly great experience. More
Other Employees Tagged: Al Ramos , Tom Ryan
July 30, 2015
My Hoffman Experience I know very little about cars and find shopping for a car very stressful. In fact my last car I have enjoyed for 7 years and found the previous shoppi I know very little about cars and find shopping for a car very stressful. In fact my last car I have enjoyed for 7 years and found the previous shopping experience terrible. I really enjoyed my Hoffman experience. This is a very nice dealership! When you can walk in you can enjoy the shopping experience and more important the maintenance experience. I am looking forward to future service visits at this dealership . I initially was overwhelmed by the selection but I let Walter know my list of must haves and he suggested the perfect car that met by budget. Walter was a great sales manager and helped me find my dream car. I am very pleased with my car and hope to be driving this over the next 10 years. More
July 21, 2015
Great Experiance Everyone was great they made leasing my new Lexus very easy and enjoyable Everyone one was very helpful, professional and were able to answer all qu Everyone was great they made leasing my new Lexus very easy and enjoyable Everyone one was very helpful, professional and were able to answer all questions More
Other Employees Tagged: Al Ramos , Kevin Schoffield
July 14, 2015
Superb service and new purchase The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her communication skills are quite above average. She went over and beyond any service I have had elsewhere. The mechanics in the shop were skilled, as well. The sales department is also a pleasure to deal with. Mr. Villaverde, Mr. Pethick, and Mr. Ramos made the purchase easy,. thanks to their expertise and patience. Mr. Villaverde understood my needs and was helpful in finding the right car. One could not ask for a better place to buy a car. I am a repeat buyer and could not be happier. More
Other Employees Tagged: Al Ramos, Monica Pelletier , Carlos Villavarde
July 08, 2015
The service was good . The Salesdt dept was outstanding , I was very pleased with all the help during the time of trading in my vehicle to a new ,Lexus , I would recommend m The Salesdt dept was outstanding , I was very pleased with all the help during the time of trading in my vehicle to a new ,Lexus , I would recommend my friends to deal with ,Walter & Sang anytime ,, My family has purchased 3 cars from the dealership within the last 6 months and would defi be back, More
Other Employees Tagged: Karan Singh

