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Walter Pethick
153 Reviews
153 Reviews of Walter Pethick
December 06, 2016
A friend in need! Hoffman Lexus! I was driving a 11 year old Lexus purchased from Hoffman which I loved. I took in for an oil change only to find I had broken the front sway bar bar w I was driving a 11 year old Lexus purchased from Hoffman which I loved. I took in for an oil change only to find I had broken the front sway bar bar which had damaged the driver's side drive shaft. Looking at considerable expense which the 11 year old RX330 with 250,000 miles just could not support/justify. I walked into Walter Pethick's office looking for advice and 10 minutes leased a 2017 RX 350. The new car is beautiful. I am on top of the world! Thank you Walter and your staff. Thank you Hoffman. Thank you Lexus. More
by ramendola1
Verified CustomerOther Employees Tagged: Monica Pelletier , Bob DiNapoli, Karan Singh
December 01, 2016
First Purchase at Hoffman's Hoffman's people are great! Everyone I spoke to during my purchase were very friendly and helpful at getting me into the car I was looking for. Mainl Hoffman's people are great! Everyone I spoke to during my purchase were very friendly and helpful at getting me into the car I was looking for. Mainly I dealt with my Salesman, Reggie Plante who was extremely helpful and professional thoughout my whole buying experience at Hoffman's. He made me feel very comfortable and was there to answer all my questions. More
by NSTONE
Other Employees Tagged: Al Ramos , Reggie Plante
November 28, 2016
Good but not Great! My significant other and I had been out car shopping for a Lexus and decided to visit Hoffman Lexus. We were greeted by Ethan who assured us he would My significant other and I had been out car shopping for a Lexus and decided to visit Hoffman Lexus. We were greeted by Ethan who assured us he would find us the best possible deal and work within our budget since we wanted to get a used vehicle. At first, we thought this was great since most of the used cars he pulled up in the inventory were certified. We found a 2013 Lexus with pretty decent mileage. We test drove it and liked it, although it did have some minor body repair that needed to be done but Ethan assured us the scratches and small quarter size dent would be buffed out by the time we picked it up. We asked for the CarFax which indicated no accidents/previous damage. We thought this was a steal and placed a deposit. down immediately. Ethan asked us to come back about 4-5 days later in order for the car to be detailed, etc.. When we got home that night, we noticed the car fax that was printed was for a different vin# than on the purchase order. We went back to Hoffman the next day to retrieve the correct CarFax and come to find out the car we placed the deposit on was involved in a previous accident. We decided to opt out of purchasing this vehicle and go for an updated 2015 with low mileage at about 29,000. When we decided to purchase this vehicle, the odometer reading was actually 10,000 more than what was on the website. We decided to purchase the vehicle anyway despite the increased mileage. Ethan did offer a small discount due to the miscommunication which was nice, but when we got home we didn't see that reflected in our contractual agreement. We didn't want to make a big ordeal since it was a small discount. A few weeks ago, we went back to Ethan to see if we can get our hands on a users manual which was not in the car, a cargo net and cargo cover which were not with the car when we purchased it. Ethan could not find any of these items but did offer to order the manual to be mailed to our home. Not sure if that was done, but we will be back on Dec. 7th for the tech event and will follow up then. All of this to say, there were a lot of missteps but overall we love the car. More
by KATERG711
Other Employees Tagged: Sebastian Chodulski , Ethan Williamson
November 25, 2016
Back to RX 350 Dealership helped me resolve issues with previous model and made sure those were not lacking in next vehicle I purchased. So far, so good. Happy. Dealership helped me resolve issues with previous model and made sure those were not lacking in next vehicle I purchased. So far, so good. Happy. More
by LORIMCORAH
Other Employees Tagged: Al Ramos , Rebecca Halprin, Tom Ryan
November 21, 2016
Make your next car transaction an outstanding experience! From the sales manager to the sales executive to the service advisor, you can count on caring, interest in your needs, a focus on value through fair p From the sales manager to the sales executive to the service advisor, you can count on caring, interest in your needs, a focus on value through fair pricing and a fervent effort to optimize your consumer satisfaction at all times...that's what it is like when dealing with Hoffman Lexus! Take it from me and my 20+ years in being a very pleased customer. More
by RPMJ44
Other Employees Tagged: Bob DiNapoli, Peter Quagliaroli, Kevin Schoffield
November 16, 2016
EXCELLENT Our experience at Hoffman Lexus was excellent! We were taken care of as soon as we walked in the door and within an hour we had made a decision and si Our experience at Hoffman Lexus was excellent! We were taken care of as soon as we walked in the door and within an hour we had made a decision and signed papers. The day of pick up was just as quick. Ryan was very informative and made sure we understood the technical operations of the vehicle before we left. Peter was equally as efficient and informative, and made the finance part of the deal painless. We will definitely recommend Hoffman Lexus to everyone and will buy/lease another Lexus when our lease is up. More
by pneis
Other Employees Tagged: Ryan Mendez, Peter Quagliaroli
October 31, 2016
Great experience from start to finish. The salesman was fantastic, no pressure but good information. Communication was great and delivery was very professional. I would highly recommend th The salesman was fantastic, no pressure but good information. Communication was great and delivery was very professional. I would highly recommend this dealership, I was a little intimidated walking into a High end Lexus dealership but was pleasantly surprised More
by CARHAN4
Other Employees Tagged: Al Ramos , Karan Singh
October 25, 2016
New Lease I was recently in an accident and my Lexus was totaled. Tom Ryan was a tremendous help and very patient during the insurance process. Tom has become a I was recently in an accident and my Lexus was totaled. Tom Ryan was a tremendous help and very patient during the insurance process. Tom has become a good friend and I highly recommend him and Hoffman's. More
by Paul L.
Other Employees Tagged: Peter Quagliaroli, Tom Ryan
October 19, 2016
One word says it all, EXCELLENT!! Extremely professional and courteous, I have purchased a number of vehicles over the years but I have to that Karan brought a new level of satisfactio Extremely professional and courteous, I have purchased a number of vehicles over the years but I have to that Karan brought a new level of satisfaction to the experience. He went out of his way to put me into a great car. Thanks again, Ray More
by RAYSTEADWARD
Other Employees Tagged: Al Ramos , Karan Singh
October 04, 2016
A one stop, in depth experience, wrapped in respect! I'm an "old timer"...as the years past, I have discovered Hoffman to be a dealership that offers the customer a smooth process. And, every effort is I'm an "old timer"...as the years past, I have discovered Hoffman to be a dealership that offers the customer a smooth process. And, every effort is made to keep the customer involved. Attention to detail is obvious and the amenities enhance the wait time. Must be why I have owned several Lexus vehicles! More
by ACOSTELLO0
Other Employees Tagged: Al Ramos , Carlos Villavarde
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