Walter Roman | Page 4

I can’t thank this dealership enough. Robert always answers and takes my car in right away. I am worry free when my car is there. I know they will make sure my car is safe for me to drive Robert always answers and takes my car in right away. I am worry free when my car is there. I know they will make sure my car is safe for me to drive. I never have any issues after leaving. More

by BJO173 Verified Customer Verified Customer

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The process was smooth but there were a few times where I expected a more professional approach. Time is very important to me. Being punctual for an appointment is respecting my time. I believe received text expected a more professional approach. Time is very important to me. Being punctual for an appointment is respecting my time. I believe received texts should have been more professional as well. More

by gg Verified Customer Verified Customer

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Great dealership, from the purchase process of our car one year ago to getting our first service done this month the staff has been great. one year ago to getting our first service done this month the staff has been great. More

by Dashortyroca68 Verified Customer Verified Customer

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I had a great experience. I Found the exact car I wanted in tip-top shape at a good price with excellent customer service and attention-to-detail. I Found the exact car I wanted in tip-top shape at a good price with excellent customer service and attention-to-detail. More

by arcoachfitness Verified Customer Verified Customer

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Muy buenos se lo recomiendo a todos los clientes muy buen trato buenos precios en trato buenos precios en More

by agustinravelo Verified Customer Verified Customer

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Muy buena experiencia, y grandiosa satisfacción , la atención al cliente es espectacular, brindando todo lo que se necesita atención al cliente es espectacular, brindando todo lo que se necesita More

by ydelatorre1498 Verified Customer Verified Customer

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Buyers Beware! ….impossible to work with! I myself have bought 12 new vehicles, and have never been more disappointed with a dealership, I’d buy a car from a junkya ….impossible to work with! I myself have bought 12 new vehicles, and have never been more disappointed with a dealership, I’d buy a car from a junkyard before considering calling Avantura Chrysler Jeep. Walter the Salesman; treats you like you’re a nobody, and thinks he’s the owner! I have text messages I’ll be posting on yelp, and with DPBR, & BBB!….they lost out on a 55k deal over $1000 charge. They are Charging customers a delivery fee’ of 1k for used vehicles. Used vehicles are traded in there, and brought to them when we trade vehicle for a newer one, so how can they expect to charge delivery fee on that used vehicle?!?….they were 3500-4k lower on their trade offer than a few other dealers, ok that’s up to them to quote, but when you go on their website,for trade appraisal it says they’ll give you 1k more than their quote as a bonus, BULLS***!….another joke!…. Consumer’s; take business elsewhere or they’ll try and try to railroad you! WHAT A SHAME! Oh, and to top it, we Told them Countless times, we had an approval from our Credit Union, but they, “ Walter Ramon” insisted he run credit to beat our pre approved Rate, but DIDNT! ….totally Shot-gunnerd our Credit. We Still we’re willing to purchase the Durango, and were in final Buying Stage’s; till we had enough bullying from them and their terrible Customer Service! Ask to Speak to Finance Manager, and Miguel, answers and impersonates the Manager! I can go on, but have few more complaints to make about them. Cheers! More

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Excelente servicio, Muchísima ayuda y disponibilidad, mi vendedor es el mejor! Gracias por la ayuda brindada! vendedor es el mejor! Gracias por la ayuda brindada! More

by perezcontrerasjoserafael Verified Customer Verified Customer

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I told them what I was looking for, and they made it happen. Very happy with the service and experience. happen. Very happy with the service and experience. More

by MSCALEXANDER Verified Customer Verified Customer

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I bought a brand new car from them that was malfunctioning and they took way too long (2weeks) just to look at it. In the mean time, every time I called they kept on giving me false informatio malfunctioning and they took way too long (2weeks) just to look at it. In the mean time, every time I called they kept on giving me false information about the car because “they thought they were working in my car” when they were actually working on a different one. Then, they sold me a used car and I haven’t been able to adjust the driver’s seat. They salesperson already knows and said I could take the car to the shop, but now I have to leave the car for 2 weeks (again) for them to have time to take a look at it. Really? Terrible customer service. The manager never comes to the phone. You’d have to get really mad to have them put him on the phone and you also have to get even madder to get them to solve whatever issue you have with a car they sold. More

by MS Verified Customer Verified Customer

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