Warren Newland | Page 5

Disappointed with this new ownership! I called, email and left voice message over four days ago to Warren sales representatives and the general manager Rich wit with this new ownership! I called, email and left voice message over four days ago to Warren sales representatives and the general manager Rich with two stock numbers on vehicle I am interested in. No one response to my message? Guess they don’t need my business. More

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Horrible experience Horrible experience. I saw a vehicle that I wanted online and submitted an application. I got a call back from Warren about the car I was interested i Horrible experience. I saw a vehicle that I wanted online and submitted an application. I got a call back from Warren about the car I was interested in, I told him that I needed it within a week or so but to update me on when I can pick it up, as I live 2.5 hours each way and need to plan accordingly. He called me later again on the same day and we come out with the finance and payment plans. I asked him when I would be able to pick it up and he said it was at the service center and he would let me know when it’s available for pick up and should have an answer the following day. On to the next day and I don’t hear back from him, so I email him to let me know the progress of the vehicle and he said it should be there that night or the very next day the latest but he didn’t want to promise me anything. I told him that if the car needed to be serviced longer and I wouldn’t be able to have it that week, then let me know the truth so I can plan on when to go. I also wanted to see the contract to know that I financed the car and I am just waiting on it to be serviced instead of wasting my time waiting. He told me he would overnight the paperwork and it was signature required, which my husband took a day off from work to wait and nothing came. Every single time I asked when I could Pick up the car, it was the next day or completely ignored my email, calls or text. My husband called and asked to speak to the manager and the receptionist said he wasn’t available and she would leave a message and he’ll call back later on that day, and he never did. I don’t mind waiting for the vehicle as it has all the options I want but I don’t like being lied to and strung along. They pulled my credit but yet I have nothing to show for it. I am extremely upset and would like for them to make this right, as I waited a week to get an answer but instead, they just ignore me. More

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Aldo is the MAN! Very knowledgeable, kind and the best to work with. Aldo provides an excellent customer service experience and knows just how to treat a potential buy Very knowledgeable, kind and the best to work with. Aldo provides an excellent customer service experience and knows just how to treat a potential buyer. I was well informed throughout the purchase process and could not have dealt with anyone better. My last salesman is no longer working for the company (Juan) but Aldo did the right thing for me and gave me a reason to stay with Manhattan. I recommend him to anyone interested in a Lexus. Thanks ALDO! More

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Greatest car buying experience of my life. My wife and I purchased a used infinity from Lexus of Manhattan. Warren Newland was our guy. A true gentleman. He singlehandedly made our purchase fla My wife and I purchased a used infinity from Lexus of Manhattan. Warren Newland was our guy. A true gentleman. He singlehandedly made our purchase flawless and effortless. I would work with him and Lexus if Manhattan again for sure. Thanks Warren. More

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I would definitely recommend! I had an excellent experience here with Warren while buying my new LX. He was so courteous and such professionals. I was impressed with the dealership I had an excellent experience here with Warren while buying my new LX. He was so courteous and such professionals. I was impressed with the dealership as well. Everyone was so nice and explained everything so well, it just made it an easy, nice process. It took a couple days to get my color but I knew I was asking for a less common choice. I will be sending anyone I can to him! Thanks Warren More

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Simply Amazing service Warren is unequivocally the best sales consultant I’ve ever worked with. The level of detail and care which he exhibited made me feel like family. He Warren is unequivocally the best sales consultant I’ve ever worked with. The level of detail and care which he exhibited made me feel like family. He found us the perfect car, and without any hassle or drama, presented us with a great deal straightaway. The whole purchase was seemless and efficient. I will only buy my cars from Warren. More

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BEST car buying experience ever! Buying my latest car at Lexus of Manhattan was the best car buying experience I have ever had! My salesman, Warren Newland treated me with respect. Buying my latest car at Lexus of Manhattan was the best car buying experience I have ever had! My salesman, Warren Newland treated me with respect. As a woman, I am often "talked down to" by car salesmen. Not so with Warren. He was patient and took the time to make sure that I purchased the perfect car for my needs. His attention to detail was superb. Lexus of Manhattan and Warren Newland have a customer for life! I am happy to recommend both Warren and the rest of the staff at Lexus of Manhattan. More

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Working with Mr Warren Newland It was a pleasure working with Mr Warren Newland he was very patient n care about what i wanted . He stays n contact with to see how me n my family do It was a pleasure working with Mr Warren Newland he was very patient n care about what i wanted . He stays n contact with to see how me n my family doin .i hav gotten 2 cars from him i wouldn't work with anybody but him he's the best salesman More

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Warren Newland - great experience Working with Warren Newland made the car buying experience extremely positive. His sincerity and integrity made decision-making stress free. I am conf Working with Warren Newland made the car buying experience extremely positive. His sincerity and integrity made decision-making stress free. I am confident I purchased the right car at a great price because of Warren and the guidance he provided. I have already recommended him to friends and will continue to do so. More

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Gteat experience Warren was super professional, knowledgeable And had great follow up. Very low key and he made my entire experience pleasant. I recommend him highly Warren was super professional, knowledgeable And had great follow up. Very low key and he made my entire experience pleasant. I recommend him highly! He assisted me through entire process. Was available for my calls and yolk carr of all my paperwork More

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