Wayne Balthazard
Wayne Balthazard at Lia Honda Albany

Wayne Balthazard

Sales

Lia Honda Albany

1258 Central Ave
Albany, NY 12205

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rated
45 Reviews

Dealership Experience

23 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

not yet
rated

45 Reviews

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45 Reviews of Wayne Balthazard

May 21, 2025

Dealership Rating
Employee Rating

Was really impressed how knowledgeable everyone know kind consideration was important to me thank you very much More

by sue42wal25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Martino

May 21, 2025

Lia Honda Albany responded

Sue, thanks for telling us how pleasant and stress-free your experience was here at Lia Honda. We have some really amazing people on our team, and we appreciate your kind words. Please visit us again some day!

April 01, 2025

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Employee Rating

Wayne Balthazard was very helpful to us in our search for the right vehicle purchase. He is courteous and knowledgeable and worked with us throughout the process. We appreciate his help and assistance. More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominick Cubello

Apr 04, 2025

Lia Honda Albany responded

Lou, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Wayne and the team provided you with all the answers you needed to make this a seamless experience. We're happy to be of service!

November 23, 2024

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I have purchased many automobiles from this dealership and have always had great service from both the sales and service department. More

by blrpgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 26, 2024

Lia Honda Albany responded

We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

October 02, 2024

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Lia Honda is a great dealer to make your car purchase from. Everything went smoothly and fast, salesman Wayne Balthazard did a great job informing me about the vehicle that I wanted and made everything e More

by rottman1253
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Lia Honda Albany responded

Great! Thanks so much for your thoughtful feedback. We're glad Wayne took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

December 30, 2023

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The salesman Wayne Balthazard did an excellent job showing me the car that I ultimately purchased. More

by vkuehnert55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Lia Honda Albany responded

Thank you for sharing your positive experience with us! We are so glad that Wayne provided you with 5-star service. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 12, 2023

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Quick and easy experience. There was no back and forth shady tactics that were used. More

by Fightingirish51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Singh

Dec 13, 2023

Lia Honda Albany responded

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they made your car buying experience here at Lia Honda Albany quick and easy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

November 12, 2023

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Employee Rating

Had a great experience! Wayne Balthazard was my sales person. He is incredibly nice, answered all of my questions about the vehicle, and made the whole process seemless. Got More

by Welcome to the Lia Family!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominick Cubello

Nov 13, 2023

Lia Honda Albany responded

Thanks for taking a moment to give us the highlights of your dealership experience with Wayne! We're delighted he was committed to your complete satisfaction. Congrats on the new Honda and the great deal! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

October 21, 2023

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First let me say that I have purchased 5 vehicles from Lia over the years. I was looking for a new crv and decided to go back to them since the experience was so good the last time. The salesman Wayne, wa More

by Mickeyjul
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Shields, brendan

Oct 23, 2023

Lia Honda Albany responded

Thank you for taking the time to share your experience with us. We appreciate your loyalty over the years, and it saddens us to learn that we have lost your trust. It appears there might have been a misunderstanding regarding the trade-in value and the transfer process of the vehicle you were interested in. Inter-dealership transfers are a common practice in the industry, and customers are not charged extra for this service. We apologize if this was not made clear to you. We understand you have found a suitable vehicle elsewhere, but we would be more than happy to assist you in the future if you ever reconsider. Sincerely, George Michaelides gmichaelides@liacars.com General Manager Lia Honda Albany

Oct 23, 2023

Mickeyjul responded

Thank you for responding. But, I don’t feel that there were any misunderstandings. Your sales manager came out and sat down with us an said that the offer was it and even his attitude was not very professional. He wouldn’t deal with us. I will not be returning to your dealership in the future. I had a wonderful experience where I purchased my new car and will return there when I need a new car. I’ve been a loyal customer. I know you will stand behind your employees and I’m only one customer that you have lost but you should really think about your customers.

September 28, 2023

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Employee Rating

Excellent customer service by Dominick Cubello Jr. I will definitely recommendingfor my family go to Lia Car Honda dealer More

by Nhut20428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Lia Honda Albany responded

Terrific! Thanks so much for your thoughtful feedback. We're so pleased Dominick took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 08, 2023

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Employee Rating

The best dealership I have ever visited. Good deals and protection plans. Friendly and cheerful staff. More

by Ss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Singh, Rob Dawes, Jay Birnbaum, Erin Burke, Jai Kishan Patel, Sara Johnson , Anthony Allegra, Christopher Dollard, Jaymarc Flores

Sep 08, 2023

Lia Honda Albany responded

Ss, thanks for stopping by to tell us how pleased you've been with the service our team has provided for you! Your satisfaction means everything to us, so we hope to have many more opportunities to be of service to you. Safe travels until next time!

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