Wayne Carpenter | Page 7

Very satisfying experience leasing a new Subaru Within hours of arriving in Connecticut from Long Island, NY, our 2008 Volvo suffered a terminal failure on a road in New London. AAA towed me and th Within hours of arriving in Connecticut from Long Island, NY, our 2008 Volvo suffered a terminal failure on a road in New London. AAA towed me and the Volvo to your Volvo dealership. The service department could not have been more compassionate and professional. They quickly assessed the condition of the car to be as fatal as I suspected. My predicament seemed unsurmountable, but thanks to the caring assistance of the Secor staff, they arranged for me to rent a car, offered to keep my stationary car in their lot at no charge and even had one of their staff drive me to the rental agency. As luck would have it, Secor has a Subaru franchise just down the road. My wife and I were planning to lease or purchase a Subaru upon our return to Long Island. Without hesitation, in my rented Kia I went to Secor Subaru where I met Wayne Carpenter, the salesman who worked with me and my wife from that moment until just about 24 hours later when we drove to our hotel room in a new 2019 Subaru Outback, under lease. Wayne went out of his way to satisfy our preferences regarding the disposition of the 2008 Volvo, the color of the vehicle we wanted, and the terms of the lease. He stayed with us from noon to 5pm, without even breaking for lunch, tending to every detail required for us to complete the deal and drive off the lot. Keven O’Donovan in accounting, was very thorough and equally determined to help us complete the lease and title paperwork, made more complicated than usual given that the car was to be registered in NY. His patience and professionalism, like that shown by Wayne Carpenter, is a credit to Secor Subaru. We have every reason to expect the car will treat us to the same level of excellence we received from the staff at Secor Volvo and Secor Subaru. More

by BOOKMARTS Verified Customer Verified Customer

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My buying experience From start to finish, I was treated very well by the Secor staff. I was given a great deal, and I received everything I was promised. From start to finish, I was treated very well by the Secor staff. I was given a great deal, and I received everything I was promised. More

by CRITESTJ Verified Customer Verified Customer

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I had a great exsprence sales man was very helpful I had a great exsprence the salesman and the finance person very helpful and polite they helped me set up the car link my phone for me I would recomme I had a great exsprence the salesman and the finance person very helpful and polite they helped me set up the car link my phone for me I would recommend this dealership and Wayne carpenter. More

by OAKLEY891 Verified Customer Verified Customer

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Great place! Secor Subaru service center is great! Everyone is knowledgeable, efficient and polite. They run on time, you never have to wait more than the expected Secor Subaru service center is great! Everyone is knowledgeable, efficient and polite. They run on time, you never have to wait more than the expected time it takes to complete the work on the vehicle. The customer waiting area is clean, bright and set up for relaxing or working. More

by BPARISH Verified Customer Verified Customer

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Purchase and delivery The introduction to my Subaru Forrester by salesman Wayne was very good. Wayne listened well to what I need d and matched my needs quickly with the 20 The introduction to my Subaru Forrester by salesman Wayne was very good. Wayne listened well to what I need d and matched my needs quickly with the 2016 used Fort Stef which turned out to be a very good match More

by ATTYCF Verified Customer Verified Customer

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Our Experience We had a great experience buying our new Subaru Ascent. We were treated very fairly and everything we were told happened. No false promises. Our sale We had a great experience buying our new Subaru Ascent. We were treated very fairly and everything we were told happened. No false promises. Our salesman Wayne Carpenter was helpful, truthful and a pleasure to do business with. THANK YOU SECOR SUBARU!!! More

by BGORFAIN Verified Customer Verified Customer

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Great! Very friendly and knowledgeable learned a lot about the Subaru, safety bike rack that I would be interested. Definitely will come back once ready to b Very friendly and knowledgeable learned a lot about the Subaru, safety bike rack that I would be interested. Definitely will come back once ready to buy a car. More

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Excellent Experience Super easy transaction from start to finish. Secor has knowledgeable, friendly salesmen and staff and a good selection of vehicles. This was our 2nd Super easy transaction from start to finish. Secor has knowledgeable, friendly salesmen and staff and a good selection of vehicles. This was our 2nd great experience at Secor. More

by KDL Verified Customer Verified Customer

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Great sales team. We recently purchased a 2014 Subaru Forester for our daughter. Our salesman was very personable and knowledgeable. He was not pushy or rude, like sale We recently purchased a 2014 Subaru Forester for our daughter. Our salesman was very personable and knowledgeable. He was not pushy or rude, like salesmen at other dealerships. Secor provided us with a positive, hassle-free purchasing experience and we would highly recommend them if you are in the market for a new or used vehicle. More

by SECTBABS Verified Customer Verified Customer

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New car purchase A great and wonderful experience dealing with Wayne and Kevin on purchasing my new Subaru Impreza. They both made were helpful and wonderful to deal w A great and wonderful experience dealing with Wayne and Kevin on purchasing my new Subaru Impreza. They both made were helpful and wonderful to deal with. More

by LISAJEAN1 Verified Customer Verified Customer

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