Wayne Carpenter

I bought my 2024 Crosstrek Sport in Aug 2023. I love the car. there was a hiccup with the registration. The finance team caught issue and fixed it. In the process, the salesman damaged the pa I love the car. there was a hiccup with the registration. The finance team caught issue and fixed it. In the process, the salesman damaged the paint. I stopped in the next day and was told it would be taken care of. A couple of days later, they picked up my car from work, and inspected the damage and told me they had to order parts. I did not hear anything from them until Oct. I was told they were still waiting on a part. I have not heard anything since. I have bought some accessories from the parts dept. the parts arrived and I was notified in a timely manner. I have not used their service dept. More

by paulmorrison2669 Verified Customer Verified Customer

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Secor Subaru provided me with a phenomenal experience. Not only were they able to get the exact car I was looking for, they went the extra mile when it wasn't a vehicle on their lot to go ahead locate, an Not only were they able to get the exact car I was looking for, they went the extra mile when it wasn't a vehicle on their lot to go ahead locate, and get it delivered to their location. The registration process was super easy, I was able to trade in a vehicle without any issue, and the entire team was very thorough in going over all of the paperwork as well as the vehicle itself. More

by sarah_batter Verified Customer Verified Customer

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Waynes provided detailed and meaningful information in response to all my questions, and matched me the model that would best suit my needs. He is very knowledgeable about the models, and extremely court response to all my questions, and matched me the model that would best suit my needs. He is very knowledgeable about the models, and extremely courteous and attentive. Best experience I have every had with a car sales transaction. Business manager Austen was also exceptional. Secor has the right customer culture. More

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From the moment I called Secor Subaru till we drove our new Outback off the lot, everything was Great! Wayne was very knowledgeable about the vehicle. He set things up and took the time to go through the c new Outback off the lot, everything was Great! Wayne was very knowledgeable about the vehicle. He set things up and took the time to go through the cars functions. Especially since we have driven Volvos (the last purchased from Secor) and our last vehicle was nine years old. Waynes's instruction and patience was most helpful with the new technology, safety features and our age:). Austin took the time to go through all the paperwork and answer any questions we had. It was a very comfortable experience, I never felt pressured. I actually had so much fun! I would highly recommend Secor Subaru! And we Love our Outback. We named her Chloe. More

by margaretgayda Verified Customer Verified Customer

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The sales process was extremely easy, and vehicle service contracts and coverage were explained well. I recently went for my first oil change and tie rotation. Everything went smoothly. I am very happy with contracts and coverage were explained well. I recently went for my first oil change and tie rotation. Everything went smoothly. I am very happy with Secor Subaru so far. More

by jdostie36 Verified Customer Verified Customer

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Secor Subaru in New London represents quality and service (in all departments) rarely found these days. (in all departments) rarely found these days. More

by jsigel Verified Customer Verified Customer

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Pleasant and easy to deal with. I love that washing my car is included. Explain things well I love that washing my car is included. Explain things well More

by SAGE1951 Verified Customer Verified Customer

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Everyone at this dealership was super helpful. I felt that Wayne respected my time and schedule. Signing paperwork was a breeze and on my way quickly. I loved that Wayne took the time to introd I felt that Wayne respected my time and schedule. Signing paperwork was a breeze and on my way quickly. I loved that Wayne took the time to introduce me to my new Forester. More

by Nikki Houle-Perry Verified Customer Verified Customer

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Wayne Carpenter provided excellent service and was very patient with my daughter. I would highly recommend this dealership and Wayne in particular. patient with my daughter. I would highly recommend this dealership and Wayne in particular. More

by JNEWELL011 Verified Customer Verified Customer

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I love Paul Westermeyer, the greatest salesman, he treats your with kindness . Very efficient service your with kindness . Very efficient service More

by LYNNMILLER1 Verified Customer Verified Customer

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