Awesome experience, Wayne as always made the buying
experience very easy and pleasant will go back for my future needs.
experience very easy and pleasant will go back for my future needs.
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by buckbomb81
Verified Customer
Verified Customer
Jun 13, 2022 -
David Scott Lee Buick GMC responded
Nick,
Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your 2022 Yukon XL. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Wayne McCranie is always excellent and he makes everything easy for you.
**From our Sales Consultant, Wayne McCranie, “Nick, it's always great working with you. I appreciate your business and I hope your wife loves her new Yukon!"
We will share your positive feedback with our entire team and please think of Wayne McCranie for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will always work hard to make you happy!
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
leebuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
Great Sales Staff!
I purchased a new Denali 1500 and would not buy from anywhere else!
I purchased a new Denali 1500 and would not buy from anywhere else!
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by JKline
Verified Customer
Verified Customer
May 31, 2022 -
David Scott Lee Buick GMC responded
Josh,
Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent order of your 2022 GMC Sierra 1500 Denali. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Wayne McCranie was excellent.
**From our Sales Consultant, Wayne McCranie, “Josh, it was my pleasure to assist with the order of your 1500 Denali! Thank you for your loyalty and I will see you for the next one!"
We will share your positive feedback with our entire team and please think of Wayne McCranie for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will always work hard to make you happy!
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
leebuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
The sales person we worked with was friendly and
knowledgeable. He made things pretty easy. We got the task finished quickly. We were pleased. Our daughter bought a Honda van from this dealership th
knowledgeable. He made things pretty easy. We got the task finished quickly. We were pleased. Our daughter bought a Honda van from this dealership the next week. She was satisfied as well.
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by EYESONJESUS
Verified Customer
Verified Customer
May 27, 2022 -
David Scott Lee Buick GMC responded
Cheri,
Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your 2021 Honda HR-V. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Wayne McCranie was excellent and he made things easy.
**From our Sales Consultant, Wayne McCranie, “Cheri, thank you guys for your business and for referring your daughter to us. It was fun talking with you. Make sure you practice keeping your lines tight!"
We will share your positive feedback with our entire team and please think of Wayne McCranie for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will always work hard to make you happy!
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
leebuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
We had a wonderful salesman and in the management.
They were very courteous, professional and treated us with kindness. We will do our best to buy another vehicle from this dealership. The only pro
They were very courteous, professional and treated us with kindness. We will do our best to buy another vehicle from this dealership. The only problem we had was with the finance man, Caleb. Since we live out of state he collected sales tax and a tag fee, which was way too much. We’ve been to our local courthouse and the tag and sales tax is approximately $1,200. But Caleb made us pay over $3,300. We told him that was way too much. And he said well, when we sell a vehicle out of state, we collect the tag money, because when people get home they can’t afford to buy a tag. I don’t think that applied to us since we had@ good trade, plus we paid $20,000 down. He also sold us a maintenance package and said it was $3 a month, which was misleading since the package was to the tune of $1,100. if it would have been $3 a month, that would have been $144 for four years, I’m sure he makes $ on that maintenance package plus whatever is financed. Just things like that make us very disappointed in the finance man. When we go to use the maintenance package, we are hopeful that our dealerships around us will accept it. Other than the finance man, the dealership was great. The salesman, Wayne, is very knowledgeable about the vehicles they sell and he was very helpful in showing us all about our new vehicle. He got us all set up with onstar, our data plan for the vehicle and the Xm radio. We appreciate his kindness and professionalism so much! We love our new GMC Acadia Denali so much! We had been looking for one this color so long and we’re so thankful to find one while we were in Florida. We love GMC vehicles!
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by Steve
Verified Customer
Verified Customer
May 17, 2022 -
David Scott Lee Buick GMC responded
Steve,
My name is Beverly White and I am the Social Executive of David Scott Lee Buick GMC. Thank you for taking the time to share your honest feedback with us. I am glad to hear that your overall experience and time spent with our Sales Consultant, Wayne McCranie, was excellent and that he took such great care of you! However, I am sorry to hear that part of your experience with us was not positive; please know that this is not our normal standard. Steve, I want to assure you that we take your feedback very seriously. Our team strives for satisfaction from our customers and if you allow us the opportunity, we would like to work with you to make this right! Our Executive Manager, Richard Martinez, will be reaching out to listen further and get more details from you. If you would like to contact him directly, his information is below. Thank you again for sharing this with us!
Richard Martinez
Executive Manager
David Scott Lee Buick GMC
Direct 850-683-8528
richard@leebuickgmc.com
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
leebuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
Wayne Mccranie was awesome!
!! Very informative helped me get the exact truck I was looking for. The truck took a little over 5 months to come in. Which I know is not on the deal
!! Very informative helped me get the exact truck I was looking for. The truck took a little over 5 months to come in. Which I know is not on the dealer that’s on GM. David Sott Lee Buick GMC was very easy to deal with and made the purchase process very quick and painless. As far as GM goes I’m not too happy they need to do a better job at shipping the vehicles I waited 5 months for the truck and when it arrived the dealership she was damaged. That’s more time I had to wait about two more weeks. Not only that but my truck was a custom order in which I had selected the factory power steps, wheel well guards on the rear, and a few other things that they just decided not to install on the truck. It’s not the end of the world but when you custom order a truck this expensive you expect to get all the features you ordered. Not receiving the power steps was the big one for me as you can’t have them installed after the fact. The dealership was great GM has some things to work on.
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by Billy Allen
Verified Customer
Verified Customer
May 17, 2022 -
David Scott Lee Buick GMC responded
Billy,
My name is Beverly White and I am the Social Executive of David Scott Lee Buick GMC. Thank you for taking the time to share your honest feedback with us. I am glad to hear that your overall experience and time spent with our Sales Consultant, Wayne McCranie, was excellent and he provided the level of service you deserve! It is great to know that you feel we made the order process easy, thank you for mentioning that. Billy, our Executive Manager, Richard Martinez, will be reaching out to listen further, get more details from you in regards to your feedback with GM, and see what options there may be to improve this experience for you. If you would like to contact him directly, his information is below. Thank you again for sharing this with us!
Richard Martinez
Executive Manager
David Scott Lee Buick GMC
Direct 850-683-8528
richard@leebuickgmc.com
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
leebuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
Very professional dealership.
Great folks to do business with. That were very accommodating from the time we got there until the time we left. They will deliver our car to Alaba
Great folks to do business with. That were very accommodating from the time we got there until the time we left. They will deliver our car to Alabama since we are not residents of Florida.
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by Steve
May 03, 2022 -
David Scott Lee Buick GMC responded
Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your GMC 2022 Acadia Denali. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your overall experience with us was excellent and that everyone made a great impression on you! Our delivery team is happy to meet you and thank you again for letting us make those arrangements.
**From Wayne McCranie, “I appreciate you and your wife doing business with me, it was nice getting to know you both. Enjoy Buccees!"
We will share your positive feedback with our entire team and please think of Wayne McCranie for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy!
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
www.crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
Very professional dealership, all the people who work
there were friendly and accommodating to us while we were there. It was a pleasure to do business with your dealership. We bought a new GMC Acadia
there were friendly and accommodating to us while we were there. It was a pleasure to do business with your dealership. We bought a new GMC Acadia Denali, and it is beautiful! We are to meet with the delivery person in Alabama on Monday, since we live out of state. I feel confident that delivery will be great since everything and everyone has been so wonderful to work with and for us.
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by Steve
May 03, 2022 -
David Scott Lee Buick GMC responded
Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your GMC 2022 Acadia Denali. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your overall experience with us was excellent and that everyone made a great impression on you! Our delivery team is happy to meet you and thank you again for letting us make those arrangements.
**From Wayne McCranie, “I appreciate you and your wife doing business with me, it was nice getting to know you both. Enjoy Buccees!"
We will share your positive feedback with our entire team and please think of Wayne McCranie for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy!
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
www.crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
Both Jeremy Cadle and Wayne McCraine were always friendly
and professional. The car I purchased paperwork went smoothly.
My disappointment was that even though I had an appointment to bring my Buick in to
and professional. The car I purchased paperwork went smoothly.
My disappointment was that even though I had an appointment to bring my Buick in to be checked I had to go home without my car because they didn’t have time to check it! Then it was a week before it was taken into the shop at which point they said it needed a new transmission which could take up to 3-6 weeks. I had to have a car so I purchased another car. They only offered me $1500 for a trade in! I took my old Buick to another garage and they had the new transmission installed in a week!
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by LOWREYJOYCEANN
Verified Customer
Verified Customer
May 03, 2022 -
David Scott Lee Buick GMC responded
Joyce,
Thank you for taking the time to leave us a 4-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your Buick Enclave! Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Wayne McCranie and Jeremy Cadle is always excellent!
**From Wayne McCranie, “Joyce, it is always a pleasure working with you on your vehicle purchases. Thank you for being my loyal customer!"
Joyce, we apologize for failing to meet your appointment time and for the further delays as we know your time is important! Please allow us the opportunity to make this right, and you will see that our team is committed to regaining your trust in us! Our Executive Manager, Richard Martinez, will be personally reaching out to listen further. We really appreciate you being our customer and we will work hard to make you happy!
Here is Richard Martinez's contact information if your want to reach out to him as well.
Richard Martinez
Executive Manager
850-683-8528
richard@leebuickgmc.com
Thanks,
Beverly White
Social Executive
850-682-2708
beverly@leebuickgmc.com
Wayne was an awesome salesman.
It was a great experience dealing with the GMC staff in Crestview.
It was a great experience dealing with the GMC staff in Crestview.
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by JARROD578
Verified Customer
Verified Customer
May 03, 2022 -
David Scott Lee Buick GMC responded
Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your recent vehicle purchase. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! We are happy that your experience with Wayne McCranie was excellent.
We will be sure to pass on your positive feedback to our entire team and please think of Wayne McCranie for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime.
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
www.leebuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
Couldn’t have asked for better service.
Wayne and Dale went above and beyond to get me the vehicle that worked the best for me!
Wayne and Dale went above and beyond to get me the vehicle that worked the best for me!
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by CHARLENE WATKINS
Verified Customer
Verified Customer
Other Employees Tagged:
Caitlyn Fortson, Dale Henderson
May 03, 2022 -
David Scott Lee Buick GMC responded
Charlene,
Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your recent vehicle purchase. Our team strives to create a professional and friendly environment where your time is valued, and we are glad you noticed! We are happy to hear that your experience with our Sales Consultant, Wayne McCranie, and our Sales Porter, Dale Henderson, was excellent. It is great to hear that they went above and beyond to get the right vehicle for you!
We will pass on your positive feedback to our entire team and please reach out to Wayne McCranie for your future vehicle needs. We really appreciate you being our customer and helping to share the word about us. We're here for you anytime.
Thanks,
Beverly White
Social Executive
David Scott Lee Buick GMC
www.leebuickgmc.com
beverly@leebuickgmc.com
Main 850-682-2708
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