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Wendy Deter
Wendy Deter at Tom Clark Auto Park

Wendy Deter | Page 8

Preowned Vehicle Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

5.0
91 Reviews
5.0

91 Reviews

Write a Review

91 Reviews of Wendy Deter

December 27, 2023

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Employee Rating

Very professional. Not pushy. No pressure. With that being said, i always feel I'm purchasing a vehicle from someone whom actually cares about me being a customer for More

by kenowensbattery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley, Mike Belew , Mike Loch, Doug Richey and his parts department staff. Both front and back

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Dec 28, 2023

Tom Clark Auto Park responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

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Employee Rating

I ordered my Tahoe and it came in way quicker than expected and James Wood made the process very simple. More

by samhgarner6989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Terry, Ronnie Eison, Bryan Buckhanan, Robert Capestany , Cole Fellers, Ron Sanders

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Dec 01, 2023

Tom Clark Auto Park responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The James Wood Buick GMC Denton Team

November 27, 2023

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They are always Very friendly and helpful. Always to the point and quick purchasing experiences. More

by swid45
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 28, 2023

Tom Clark Auto Park responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The James Wood Buick GMC Denton Team

November 06, 2023

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Give me more words and I'll tell you what I really think about it !!!!!!! More

by mearslp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Loch

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Nov 09, 2023

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The James Wood Buick GMC Denton Team

Nov 07, 2023

mearslp responded

No problem with dealership. Raymond always great. Upset because I got a lemon. Bought a Canyon in 2021. Was told by Loch that he had everything on it. Told both Wendy and me. Guess what, nope! Traded it for 2022 seirra that turned out to be in shop more than my garage. Now I trade for another truck. My issue is they are making money off me because I wasn't told truth when I bought Canyon. Loch seem to find that funny when i was upset. Laughing when I was expressing what I felt. If he had told me the truth first time, I would still had a truck I wanted. He didnt care and you could tell it. When I bought 2022, got an extended warranty. Both my husband I asked and was told it was to go in effect after GMC warranty, only to find out that was a lie. The guy that helped us again was the guy that had told us. No I never call it a warranty. He changed his story around to cover himself. Made the mistake of calling it a warranty again. Get some guy to handle us to do finale paperwork. He over played the roll. He admitted that he was helping us because he knows how to handle people. He has special training for this. He admitted that they named us Hot Crackers! I really appreciate that. Showed me he wasn't trained very well. I'm sure we know who made that up. No issues with dealership. Will still recommend them. Just warn if they deal with certain people, to make sure and check out everything they are told. I hate when people don't tell the truth.

Nov 07, 2023

mearslp responded

Same

November 05, 2023

Dealership Rating
Employee Rating

This is the fifth vehicle we have purchased from James Wood Motors. We've been very pleased with this dealership, although we have noticed some decline in service since Mr. Wood passed. Wendy was great More

by jim@welborntx.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lopez - Finance

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Nov 07, 2023

Tom Clark Auto Park responded

Jim, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

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Employee Rating

Quick and easy process. Updated regularly on parts availability and repair process. Overall a good experience. More

by sblake74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Mike Belew , Melanie Gregg

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Nov 03, 2023

Tom Clark Auto Park responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 26, 2023

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Employee Rating

Everyone was very friendly and helpful. They all went above and beyond to make sure we had a good experience. More

by hopeinnchrist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Oct 27, 2023

Tom Clark Auto Park responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

October 22, 2023

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Went was so nice and gave good advice without pressure. She also seems quite knowledgeable.the closing was not grueling like at Toyota Dealership. More

by abbyerca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

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Oct 24, 2023

Tom Clark Auto Park responded

Abby, thank you for reviewing your time spent at James Wood Autopark. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Wendy is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, James Wood AutoPark Management | 940-591-9663

October 21, 2023

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Employee Rating

Great place to do business , this my second buy there, people are very friendly and helpful More

by cossmanroderick9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Buckhanan, Chase Whaley, Jagger McCarty, Tim Wilkins , Sheldon Jeffcoat, Rudy Rangel

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Oct 24, 2023

Tom Clark Auto Park responded

Thank you for leaving us this great review, Roderick. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 10, 2023

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Employee Rating

The best Cadalac Dealer in the west for sales and service amazing experience buying a cart there More

by dniles1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 12, 2023

Tom Clark Auto Park responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, James Wood AutoPark Management | 940-591-9663

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