
John Eagle Honda of Dallas
Dallas, TX
Filter Reviews by Keyword
By Type
3,207 Reviews of John Eagle Honda of Dallas
Incredible experience from beginning to end. Mark was incredibly helpful and accommodating throughout. Additionally, Chuck was very kind when working through the contract. Overall a great experi Mark was incredibly helpful and accommodating throughout. Additionally, Chuck was very kind when working through the contract. Overall a great experience. More
Mark Shipman made me feel welcome and comfortable from the minute we exchanged a shake of the hands. He was knowledgable and transparent throughout the entire experience. I would definitely return to him the minute we exchanged a shake of the hands. He was knowledgable and transparent throughout the entire experience. I would definitely return to him for my future Honda car buying needs. More
I was a little hesitant to get back into the driver's seat with all of the troubles that have been occurring this year, but the team at John Eagle Honda of Dallas were able to aid me in moving past those seat with all of the troubles that have been occurring this year, but the team at John Eagle Honda of Dallas were able to aid me in moving past those troubles with a smooth car leasing process! I've been communicating with Eric Collier prior to me coming to the dealership, and by the conclusion of our in-person appointment on August 16th I realized that I had just received world class customer service & professionalism. He was able to explain the process of leasing another vehicle from the dealership, and addressed all of my concerns. Patience, comprehension, active listening, personable, fairness, and thoroughness are a few words that can characterize Eric as a salesperson. He was able to show me the correct car after receiving my budget and a few key words. At the end of the day, I never had a more pleasing experience with a salesperson than with Eric. Special shout out to the Finance Manager that brought the whole process to a conclusion, the great Mr. Jishai Lawrence! He explained the financial aspect better than my first leasing experience with John Eagle Honda of Dallas - I was aware of factors/items that wasn't brought to my attention below. Jishai kept his composure after the numerous back to back questions about my new lease contract - the guy knows his stuff! When it comes to finances, there wouldn't be anybody else that I would sit down. Overall, this dealership has a team that works together effortlessly and I noticed that the customer is always their main priority. I look forward to renewing my lease already! More
I enjoyed the process, and JEHoD did their job in getting me to campus. Eric Collier is awesome, did it right, got it done, let's go! Dealership should already have him as a option in the drop down menu. Che me to campus. Eric Collier is awesome, did it right, got it done, let's go! Dealership should already have him as a option in the drop down menu. Cheers. -c More
This dealership is the worst with confirmations, responses, and follow ups. I traded in a vehicle on August 5th and to date, a MONTH LATER they have not paid off the trade in, causing me to get hit responses, and follow ups. I traded in a vehicle on August 5th and to date, a MONTH LATER they have not paid off the trade in, causing me to get hit with a payment for a vehicle THEY HAVE! No one responds to contact attempts of messages and voicemails being left. They sent me a survey reflecting a GM who hasn't been with the dealership in a few years! They are the worst to follow through with actual business! I do not recommend doing business with this dealership at all, ever! So, be warned and steer clear. More
Mark Shipman was patient and knowledgeable as this was my first time making such a purchase. He made the WHOLE car buying process smooth and even gave me insurance advice when he didn’t have to. He worked wi first time making such a purchase. He made the WHOLE car buying process smooth and even gave me insurance advice when he didn’t have to. He worked within my budget and had me in a car before the end of the business day. Real decent guy. The finance manager Chuck Patel was informative and efficient in his role as well. John Eagle Honda obviously has a standard and if I do say so myself they’ve SURPASSED that standard. Thanks guys!! I love my car!!! More
This was my first time buying a car on my own. I was nervous, but was very impressed with Eric. He was kind and not pushy which I appreciated. I did leave that day without making a deal, but he wa I was nervous, but was very impressed with Eric. He was kind and not pushy which I appreciated. I did leave that day without making a deal, but he was gracious enough to reach out while I thought about making the purchase. I came back a few days later to buy the car. They even went as far as knocking the price down again which I was not expecting. As a first time buyer, I would recommend this dealership. I felt comfortable with Eric and didn’t feel like he was playing a game. Thank you Eric! I appreciate all of your help! More