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Wesley Prudencio

Overview Reviews (185) Inventory (159)

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Wesley Prudencio

Wesley Prudencio | Page 3

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.8

185 Reviews

Overview Reviews (185) Inventory (159)

4.8

185 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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185 Reviews of Wesley Prudencio

March 20, 2024

Dealership Rating

Employee Rating

The staff are top notch and always treat me well Go Oregon Ducks #1 Green Oregon Ducks #1 Green More

by SHERBORN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Mar 21, 2024 -

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

March 20, 2024

Dealership Rating

Employee Rating

Quick and Easy! I was really impressed with the video of my service as well as the complementary inspection and advice. I was really impressed with the video of my service as well as the complementary inspection and advice. More

by IrishDemocrat

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Mar 21, 2024 -

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

March 14, 2024

Dealership Rating

Employee Rating

Wesley makes it painless. I am always VERY appreciative of the job that the service department does. Service like that also sells cars. I am always VERY appreciative of the job that the service department does. Service like that also sells cars. More

by C6Cyrus

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Mar 15, 2024 -

Audi Des Moines responded

Thanks for sharing about your experience with Wesley and our team here at Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

March 05, 2024

Dealership Rating

Employee Rating

Right now I am too busy to answer all your questions. Wesley was great and so was the tech! Wesley was great and so was the tech! More

by SHARON.DIXON

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Mar 06, 2024 -

Audi Des Moines responded

Sharon, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Wesley here at Audi Des Moines. Best Regards, Brett Schettler General Manager

February 29, 2024

Dealership Rating

Employee Rating

Helped me solved the Robles. Responded in a timely manner. Wesley was very professional and attentive to the issues. Provided some suggestions to not have the issue again. Responded in a timely manner. Wesley was very professional and attentive to the issues. Provided some suggestions to not have the issue again. More

by CRAIG84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Mar 01, 2024 -

Audi Des Moines responded

It's great to hear that we were able to help you out, Craig. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

February 14, 2024

Dealership Rating

Employee Rating

Courteous and timely I was provided a car to drive while I waited. I'm from out of town so this helped me be productive. I waited. I'm from out of town so this helped me be productive. More

by WEAVER0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Feb 15, 2024 -

Audi Des Moines responded

Thank you so much for your kind words for Wesley and our team. We appreciate you for taking the time to leave us this wonderful feedback! Best Regards, Brett Schettler General Manager

February 08, 2024

Dealership Rating

Employee Rating

I had numerous questions and Wesley answered everything well and in a manner that I could understand. Everything was quick. well and in a manner that I could understand. Everything was quick. More

by Cmitch149

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Feb 09, 2024 -

Audi Des Moines responded

Thank you for the kind words for our service department! Wesley and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

February 04, 2024

Dealership Rating

Employee Rating

Great service with very friendly and professional staff. Excellent communication and timeliness Go above and beyond to ensure customers are satisfied Excellent communication and timeliness Go above and beyond to ensure customers are satisfied More

by rylin34

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Feb 04, 2024 -

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

February 03, 2024

Dealership Rating

Employee Rating

Wesley was great to work with and he kept me up to date as my vehicle was being worked on. as my vehicle was being worked on. More

by BJJHRYAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Feb 04, 2024 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad Wesley and the team were able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

February 02, 2024

Dealership Rating

Employee Rating

All good with the service but the price in my opinion is a little bit expensive a little bit expensive More

by airizarrycrespo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Wesley Prudencio

Feb 02, 2024 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

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