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Westerman (Wes) Elvy
Westerman (Wes) Elvy at Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
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Westerman (Wes) Elvy

Hell-Cat Expert

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

3900 Jackson Rd
Ann Arbor, MI 48103

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3 Reviews

Dealership Experience

2 yrs, 4 mos

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3 Reviews

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3 Reviews of Westerman (Wes) Elvy

September 23, 2023

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Wish I would have went with my intuition! West was so friendly and super sweet to my 63 old Mom. Unfortunately their inventory was low and we went down the street. I've been regretting that d More

by Zoebutt06
Recommend Dealer
Yes
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Sep 25, 2023

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, thank you so much for your positive comments about the Suburban Chrysler Dodge Jeep Ram of Ann Arbor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2023

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West was really friendly and helpful in reviewing the car pricing and possible financing options. For us it was a long drive and even though we were not able to close the purchase, we were happy to have vis More

by Gerardo Madero
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Yes
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July 27, 2023

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I have had nothing but problems and they supposivley fixed the problem once already. I call and no call back twice now.. More

by Dpaul040677
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No
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Jul 31, 2023

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (734) 662-3175 to discuss this further.

Aug 02, 2023

Dpaul040677 responded

I have been trying to reach someone for a resolution. I’ve called 5 times and left messages with Joe in service and for Chris green the general manager to return my call and noone has!! I’m in disbelief how a beautiful big dealership has such poor customer care. I will be calling again today and have contacted my bank letting them know the situation.

Aug 02, 2023

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We Have not received any messages from you, you may be calling the wrong number. I can be contacted at 734-800-7901 Please contact me ASAP so we can address your concerns.

Aug 04, 2023

Dpaul040677 responded

I have left multiple messages with Joe in service and general manager Chris Green. I finally reached Joe again yesterday and I am bringing my vehicle back in the 14th to have them try fixing again

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