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Wilder Hickman
Wilder Hickman at Mercedes-Benz of Midlothian

Wilder Hickman | Page 11

Service Manager

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

4.7
105 Reviews

Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.

4.7

105 Reviews

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105 Reviews of Wilder Hickman

June 02, 2024

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Employee Rating

Regina was very attentive to getting our repairs scheduled and completed quickly. Service was great. More

by GHAN.DESAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Ryan Pulley, Spencer

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June 01, 2024

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Regina was a breath of fresh air, very professional. She knew her stuff I will return More

by JEROME.JEROME.BLAND
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Reginia

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June 01, 2024

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Service department is dishonest. We had a quote of $13k that once we declared we were going somewhere else. Became $3k More

by mchaney3
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Service Time
Service Communication
Recommend Dealer
No
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May 31, 2024

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Great overall experience at the service department. Will absolutely visit again when needed. Thank you. More

by JAYWOODFIN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz

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May 26, 2024

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Employee Rating

Ragina Fitz, Service Advisor, listened to my concerns and understood my anxiety due to the age of my E350. She was knowledgeable, professional and addressed all my questions. She took the time to have t More

by paulasimpson1353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Wilder Hickman

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